Best Western Resort Hotel & Conference Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Resort Hotel & Conference Center

Exterior
Fireplace
Lobby sitting area
Indoor spa tub
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
2701 County Road CX, Portage, WI, 53901
  • Fort Winnebago Surgeons Quarters
    7 min drive
  • North Country National Scenic Trail
    11 min drive
  • Cascade Mountain Ski Area
    14 min drive
  • Madison, WI (MSN-Dane County Regional)
    40 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Resort Hotel & Conference Center

Portage hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a sauna are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center. Housekeeping is not available.
Best Western Resort Hotel & Conference Center offers 99 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

42-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply).

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool, Best Western Resort Hotel & Conference Center provides a spa tub, a sauna, and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2100 square feet (195 square meters) include conference space. This business-friendly hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Onsite self parking is complimentary.

Best Western Resort Hotel & Conference Center is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • No housekeeping service

Business services

  • 2,100 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Portage
Best Western Resort Hotel Portage
Best Western Resort Hotel
Portage Best Western
& Conference Center Portage
Best Western Resort Hotel & Conference Center Hotel
Best Western Resort Hotel & Conference Center Portage
Best Western Resort Hotel & Conference Center Hotel Portage

Best Western Resort Hotel & Conference Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 316 out of 701 reviews" "
Rating 8 - Good. 243 out of 701 reviews" "
Rating 6 - Okay. 93 out of 701 reviews" "
Rating 4 - Poor. 38 out of 701 reviews" "
Rating 2 - Terrible. 11 out of 701 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Hali

Stayed 2 nights in Aug 2024

10/10 Excellent

Jean

Stayed 1 night in Aug 2024

8/10 Good

carissa

Liked: Staff & service
😊
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy
Stayed 3 nights in Jul 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite stay for a family
We really enjoyed the king suite with our toddler. It’s great to have the extra space when they were asleep. There was only an extra blanket for the pull out sofa and no pillows. When I asked about getting pillows only 1 was found/available. Otherwise a great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Therese

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable lodging close to the highway and to shopping and dining options.
Stayed 1 night in Aug 2024

6/10 Okay

Sheri

Traveled with family
Staff was very helpful and friendly, breakfast was great as was the staff that took care of that area Out room smelt musty, a/c didn’t work well. Bathtub and bathroom sink drain took several minutes to empty after using it so that could of been a reason for the smell of the room also The hotel was super busy so we didn’t bother anyone with these issues, I’m sure when they clean they know that it doesn’t work well…..
Stayed 2 nights in Aug 2024

8/10 Good

Patti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

Barry

Stayed 6 nights in Jul 2024

8/10 Good

Tracy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy on/off from Highway
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Would stay here again
The receptionist who "welcomed" us had a brash personality and lacked hospitality skills. All other staff, including the housekeepers, were polite, courteous, and helpful. There was a hot breakfast every day with regular options of eggs, sausage, pancakes, oatmeal, cereal, bagels, pastries, toast, yogurt, and fresh fruit. The hotel was clean and well up kept. The pool area was very nice and included a hot tub, sauna, shower, and rest rooms. Our bed was a pillow top and very comfortable. We stayed in a suite that featured a jacuzzi. The jacuzzi had a broken knob but functioned well. The location was about a 30 minute drive from the Dells - a bit further than we'd prefer but away from the hustle and bustle. Overall, we had a very pleasant stay and would stay at this hotel again.
Stayed 5 nights in Jul 2024

8/10 Good

Kevin J

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for our road trip, close to everything.
Stayed 1 night in Jul 2024

8/10 Good

Daisy

Stayed 3 nights in Jul 2024

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly- everyone at least said hi or asked how our day was going. The hotel was very clean and had a nice breakfast.
Stayed 2 nights in Jul 2024

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice staff but encounter issues
The staff there is friendly, helpful.. we have seen some holes on the curtain and the bed sheets are ripped. Rowdy kids playing in the pool without parents present.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service
very neat and clean - staff very accommodating
Stayed 1 night in Jul 2024

8/10 Good

Thea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 1 night in May 2024

8/10 Good

Hieu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024