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Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3.0 star property

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Photo gallery for Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3 indoor pools, seasonal outdoor pool, sun loungers
Exterior
Lobby
Suite, Multiple Beds, Non Smoking (Theme Room) | In-room safe, desk, blackout drapes, iron/ironing board
Suite, Multiple Beds, Non Smoking (Theme Room) | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Laundry
  • 24/7 front desk
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
1570 Wisconsin Dells Pkwy, Wisconsin Dells, WI, 53965
  • Timbavati Wildlife Park
    ‪2 min walk‬
  • Noah's Ark Waterpark
    ‪5 min walk‬
  • Top Secret
    ‪17 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Bunk Bed)

Standard Room, Multiple Beds, Non Smoking (Bunk Bed) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking (Bunk Bed)

  • 500 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 800 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Whirlpool)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 1100 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Theme Room)

Suite, Multiple Beds, Non Smoking (Theme Room) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (Theme Room)

  • 1100 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About this property

Atlantis Family Waterpark Hotel, Ascend Hotel Collection

3-star Wisconsin Dells hotel steps from Timbavati Wildlife Park
Along with 3 indoor pools, this smoke-free hotel has a hot tub and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Atlantis Family Waterpark Hotel, Ascend Hotel Collection offers 96 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Wisconsin Dells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a hot tub.
Atlantis Family Waterpark Hotel, Ascend Hotel Collection features 3 indoor swimming pools, a waterslide, a hot tub, and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a children's pool, barbecue grills, and a vending machine. Onsite self parking is complimentary. Guests can use the indoor pool and outdoor pool at a partner property.

Atlantis Family Waterpark Hotel, Ascend Hotel Collection is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a state park
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per day
Cribs (infant beds) are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Children's club/arcade access
  • Faxes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Partner property pool access
  • Phone calls
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to September 04
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Atlantis Hotel Waterpark
Atlantis Hotel Wi Dells
Atlantis Waterpark Hotel
Atlantis Waterpark Hotel Wi Dells
Atlantis Waterpark Wi Dells
Atlantis Wi Dells
Wi Dells Atlantis
Atlantis Waterpark Wisconsin Dells
Atlantis Wisconsin Dells
Atlantis Waterpark Hotel Wisconsin Dells
Hotel Atlantis Waterpark
Atlantis Family Waterpark Hotel
Atlantis Waterpark Hotel Suites
Atlantis Hotel Wisconsin Dells Near Noah's Ark
Atlantis Family Waterpark Hotel Ascend Hotel Collection
Atlantis Family Waterpark Hotel, Ascend Hotel Collection Hotel

Atlantis Family Waterpark Hotel, Ascend Hotel Collection Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 291 out of 808 reviews
Rating 8 - Good. 170 out of 808 reviews
Rating 6 - Okay. 133 out of 808 reviews
Rating 4 - Poor. 114 out of 808 reviews
Rating 2 - Terrible. 100 out of 808 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Tegan

Disliked: Staff & service, property conditions & facilities
Water leaks coming from ceiling into bucket. Room was small overpriced broken tub. And staff continued to lie about someone to come help. Rude person in pool area made it unsafe to be around. We had more fun going away from hotel than actually being there. I have stayed at this hotel multiple times but never again. Really really needs updates!!!
Stayed 1 night in Feb 2025

2/10 Terrible

Emma

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff is incredibly nice and do everything to keep you happy and keep the place together. The hotel is just super run down and dirty, pools weren’t functioning and room and hotel was dirty and breaking, seemed to have mold in a lot of places.
Stayed 3 nights in Mar 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Stayed 1 night in Feb 2025

8/10 Good

Rachel

Traveled with family and small children
Liked: Staff & service, amenities
I like how the property is small enough for younger children, however the smaller kiddy area had very cold water and they ended up shutting it down the day we left. The kids liked the small arcade games for something to do and they left the pool open later for us to enjoy longer which we absolutely appreciated! The room was nice and big as we got a suite! The tub was clean, large and was easy to figure out in how to use it. Pillows cozy except the mattresses were very bowing in the middle and not comfortable. Upon arriving to the room it was missing cups for coffee, TV in one of the rooms not working, drapes were coming a part off of the window in one of the rooms, and some of the upkeep was subpar; however we have stayed here before and staff are always nice. They delivered what we needed in the room (ran out of TP, needed kleenex, and when I called ahead asking about having a clean whirlpool and other questions, they were very nice and answered well to my questions). I wish they had a complimentary breakfast or had the bar going at the pool to keep this hotel going, but I fear because so much has stopped (no longer anyone working the bar, seats for a breakfast area, but that stopped when COVID came and it never started back up) and they stopped giving any perks for staying there - they will let this hotel flop and we will lose its once luxerious lively-hood. The pool also needs some maintance to the kiddy pool as plastic was coming up from the bottom of the slide.
Stayed 2 nights in Feb 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
If neptunes bar was open it would’ve been 5 stars. One night you could hear people running around upstairs during sleeping hours
Stayed 2 nights in Feb 2025

8/10 Good

Molly

Stayed 1 night in Feb 2025

8/10 Good

Cole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Heather

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids were running wild all night long even though you have to pay a fee to ensure this dont happen. No washrags in the room, couldnt understand the person at check in. Expedia says a resort fee of 15 and its actually alot more than that. Our phone kept beeping like it was off the hook. Miserable stay and we have been there before dont think after this visit we will return.
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Needed to be cleaned better
Stayed 1 night in Feb 2025

6/10 Okay

Jessica, Stevens Point

Traveled with family
Liked: Staff & service
This place wasn’t too bad it’s just old and outdated.
Stayed 1 night in Feb 2025

8/10 Good

Kimberly

Traveled with family
Liked: Staff & service, amenities
There was items in the room left from previous customer so we felt the room wasn’t as clean as it should’ve been
Stayed 1 night in Feb 2025

6/10 Okay

Kelly

Traveled with family
Disliked: Amenities
Got charged a resort fee but how is this a resort? They don't even have any dining options in the building. Kids were running up and down and jumping constantly. The hall and rooms smelled funny. We asked for a roll in shower but got a tub/shower combo. The rooms were outdated. The fire detectors looked like they were from the day it was built. The room was definitely not wheelchair accessible. We couldn't even get the wheelchair next to the bed. We would not recommend.
Stayed 2 nights in Feb 2025

8/10 Good

Autumn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Meghan

The property was more outdated than the pictures showcased.
Stayed 1 night in Feb 2025

8/10 Good

Sheila, Madison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to snow storm, lack of plowing made it unsafe. I understand that was hard to control. Got in the room and the heat was not on. It was freezing. I got extra blankets but it didn’t warm up until the next day. Once the heat worked it got so hot we couldn’t cool it down without opening the patio door!
Stayed 2 nights in Feb 2025

10/10 Excellent

Allie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet
Stayed 2 nights in Feb 2025

6/10 Okay

Ryan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
It could use some sprucing up
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Feb 2025

6/10 Okay

Denesha

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We did not get what was advertised for sure. The pillows were flat and soft (definitely needs new pillows). The vent in the bathroom was dirty, the bathroom sink got filled up as soon as you turned the water on, horrible drainage. I get that it is a family resort however the constant running and screaming in the hallway of the 4th floor was unbearable esp at nights. There was no provision made for snow shoveling for the parking lot, that was a disaster. The hot tub in the room was a nice touch and worked well. The fireplace was also great especially with the weather for the weekend. Overall this resort has the potential to be a really great place but needs a few touches and upkeep.
Stayed 3 nights in Feb 2025

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bed was comfortable. The staff was friendly and accommodating.
Stayed 2 nights in Feb 2025