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Sleep Inn Hanes Mall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn Hanes Mall

Interior
Lobby
Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
  • Gym
  • Parking included
  • Laundry
  • Breakfast included
  • Housekeeping

Explore the area

Map
1985 Hampton Inn Ct, Winston-Salem, NC, 27103
  • Hanes Mall
    4 min drive
  • Novant Health Medical Park Hospital
    4 min drive
  • Novant Health Forsyth Medical Center
    5 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    32 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sleep Inn Hanes Mall

Hotel in Williamsburg Square
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sleep Inn Hanes Mall offers 73 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Sleep Inn Hanes Mall is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Service fee: USD 2 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sleep Inn Hanes Mall
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Hotel Winston-Salem
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel Winston-Salem

Sleep Inn Hanes Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1001 reviews" "
Rating 8 - Good. 309 out of 1001 reviews" "
Rating 6 - Okay. 136 out of 1001 reviews" "
Rating 4 - Poor. 76 out of 1001 reviews" "
Rating 2 - Terrible. 80 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffery

Stayed 1 night in Aug 2024

8/10 Good

Agata

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We have family in the area and have stayed at this property before. Check in was a breeze, the rooms were clean, the bed was comfortable, and the pricing was reasonable. We didn’t eat breakfast there, so I can't comment on it.
Stayed 2 nights in Sep 2024

4/10 Poor

Lucinda

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Catera

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived staff were not at the front desk. After ringing a bell several times someone came out. I changed my room 3x due to uncleanliness & staff was upset with every change but not proactive to help solve any problems in these rooms. Even in my last room there was trash on the floor, hair on Toliet and the sheets were dirty. Requested new sheets for the bed and purchased my own comforter from a near by store just to feel comfortable. The area surrounding the facilities had many homeless people walking around at all times of the day. Overall I would not recommend this hotel. I did not feel safe while staying there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, safe and clean place to stay on a budget. Breakfast was great and included scrambled eggs, sausage, muffins, toast, cereal, juices, milk, waffles etc 😃
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, clean room!
Stayed 1 night in Sep 2024

10/10 Excellent

Vonn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place pretty clean and friendly.
Stayed 1 night in Sep 2024

8/10 Good

Victoria Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price the room was fine. This property allows pets and there were fleas in my room which was annoying
Stayed 1 night in Sep 2024

4/10 Poor

John

Liked: Cleanliness
Disliked: Property conditions & facilities
Broken bathroom door
The woman who registered us was not particularly friendly. The bathroom was tiny with a sink outstanding of the bathroom. The sliding door to the bathroom was completely broken and could not be closed so there was no privacy.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. Also very quiet and convenient to shopping centers. The staff that I came in contact with was very pleasant and helpful.
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Traveled with partner
Liked: Cleanliness
Room needed maintenance. Breakfast lacked milk and orange juice, and they were not refilled even after staff was notified. Biscuits ran out before guests were served. Breakfast area needed cleaning.
Stayed 1 night in Sep 2024

2/10 Terrible

Staci

Disliked: Staff & service, amenities
The check in employee was very difficult to understand due to a language barrier. Upon entering my room, it smelled like stale cigarettes and cigarette smoke. Even after spraying air freshener it was extremely strong. I ended up leaving due to the smell and going to a different hotel to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Isabell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good until i saw a big dog going inside the rooms.
Stayed 1 night in Sep 2024

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
💥GATES OF HELL💥
My name is M A. I go to Winston for cancer treatment. I have Multiple Myeloma Cancer, Multiple Sclerosis and Renal Kidney Failure. I checked in on 8-31-124. I was told i couldnt get what i requested. I needed a handicap accessible room as im wheelchair dependent. So i had to sleep on the Floor in room 216. The very next morning at 9:31am i called the front desk to be moved into an accessible room. We didn't get moved until the second shift came on. The accessible room 119 was filled with flying insects. They got on all of our food as we tried to eat. All in the lobby and hallway. Even an employee complained about them. A desk clerk name starting with K has a serious problem with how ugly she treats guests. The older short lady thinks its alright to talk trash about her coworker to guest. They moved us back upstairs on our last night there wbere i ended up back on the floor in room 224. John was the only desk clerk who actually had a positive attitude and was very accommodating to the guest. I reached out to the Choice brand abd the owner. The owner never called or text me back. This is like the movie Get Out. The location was perfect for my husband to walk and get us food. And for the Cancer Center.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Nice breakfast. Only negative was it's next to a very busy and loud road.
Stayed 1 night in Sep 2024

10/10 Excellent

Travionne

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't waste your time
The room smelled like dirty socks. The bathroom pocket door was jammed and covered in grime from people trying to get out/in. The automatic double doors to exit the hotel were sticking, and you had to pull them apart to get out. After we went to the room and discovered the mess, I canceled my stay, and we stayed at another hotel.
Stayed 2 nights in Sep 2024

2/10 Terrible

M

Stayed 1 night in Sep 2024

6/10 Okay

Jane

Liked: Staff & service
Disliked: Property conditions & facilities
Passable
Fridge didn’t work. Room smelled like dirty feet—I went out and bought a can of Lysol. Can’t expect luxury for the low price.
Stayed 1 night in Sep 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kristina

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I read a lot of good reviews before i chose this hotel, I am not sure how there were good ones. Took 20 mins for anyone to come to the front for check in. They are doing construction so there was noise and paint fumes. The bathroom light wasnt working, the remote didnt have a back so the batteries kept falling out and the full breakfast was a joke. The only thing hot was biscuits and gravy and make your own waffle. Otherwise it was the norm of cold cereal, juice, coffee, apples, very small yogurt, bagels, toast and small muffins. I would not call that a full breakfast. There was more staff eating then customers. I would not recommend this place. I have stayed in much better. The room was clean but is about all it had going for it.
Stayed 1 night in Sep 2024

2/10 Terrible

Tiffany

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Upon entering the hotel, there was a strong smell of marijuana. I told the desk clerk to put me in a room away from the smell and any smoking area. To my surprise, the room we were placed in smelled like marijuana all night. I was forced to place towels on the floor to try and stop the smell from seeping in. I have a special needs child and it was very disheartening to have no way to stop the smell from coming in. I alerted the desk clerk and wrote to the property while still checked in but I have received no response.
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024