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Sleep Inn Hanes Mall

2.5 star property

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Interior
Exterior
Standard Double Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Free daily full breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Parking included
  • Breakfast included
  • Housekeeping

Explore the area

Map
1985 Hampton Inn Ct, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪6 min walk‬
  • Novant Health Forsyth Medical Center
    ‪2 min drive‬
  • Wake Forest University Baptist Medical Center
    ‪6 min drive‬
  • Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Winston-Salem

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, (1003)
$105 nightly
The price was $123
The price is $105 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham Winston-Salem

About this property

Sleep Inn Hanes Mall

Hotel in Williamsburg Square
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sleep Inn Hanes Mall offers 73 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Sleep Inn Hanes Mall is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Service fee: USD 2.26 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sleep Inn Hanes Mall
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Hotel Winston-Salem
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel
Sleep Inn Hanes Mall Winston-Salem
Sleep Inn Hanes Mall Hotel Winston-Salem

Sleep Inn Hanes Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 87 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Stayed 1 night in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleep Inn—Haines Mall Winston- Salem

Very impressed with the friendliness of the staff from the front desk to the housekeeping staff and the cleanliness— public bathrooms were always cleaned.
Stayed 3 nights in Mar 2025

6/10 Okay

Jan

Stayed 1 night in Mar 2025

6/10 Okay

brandi

Business traveler
Disliked: Cleanliness, property conditions & facilities
The hotel smelled like Marijuana the entire weekend.
Stayed 3 nights in Dec 2024

6/10 Okay

Daniel

Stayed 1 night in Mar 2025

4/10 Poor

Sharon, Morrisville

Disliked: Cleanliness, property conditions & facilities
The bedding and towels were great. The floors in the room were dirty, bathrooms/shower area yukky. Shower had mold. Carpeting in hallways and ice machine is gross. The staff was fine. The place needs an overhaul. Way over priced for condition.
Stayed 2 nights in Feb 2025

8/10 Good

Lorraine C.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean & bed comfortable. Breakfast was basic fare and good
Stayed 2 nights in Feb 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Feb 2025

8/10 Good

Gorton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven B

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Damon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice! We checked in late after a race at Bowman Gray. The room was clean and the beds cozy!
Stayed 1 night in Feb 2025

2/10 Terrible

adolfo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never book a stay here in the future

The woman at the front desk would not allow Adolfo to check in because he left his ID at the house. I called to let her know that it was in fact him and the room was paid for so she could allow him to check in. It was 11PM, this was a business trip, and the room was paid for on a business credit card. I understand the policy, but on top of that, the woman was incredibly rude and hung up on me while I was trying to reason with her. It should not be this difficult to book a room for employees. I have a feeling that had he been white and not hispanic, we would not have had this issue.
Stayed 1 night in Feb 2025

2/10 Terrible

Ryant

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has bed bugs
Stayed 1 night in Feb 2025

4/10 Poor

Shanyn

Business traveler
Liked: Cleanliness, property conditions & facilities

Strangers Walked into my Room

The front desk attendant gave someone else a key card to my hotel room, so I was jolted awake at 11pm by strangers walking into my room. They went back downstairs and the front desk attendant yelled at me and asked for proof that I was assigned to that room. She was the one who checked me into the hotel just a couple of hours earlier. The other front desk attendants that I spoke with about the incident were kind, apologetic and accommodating. I asked that the owner please call me to discuss the incident and I never heard from him or any other manager, nor was I offered any kind of refund or concession due to the horrific service of that attendant. I have one more stay already booked at this hotel for a business trip and then I won't ever stay here again. The room was adequately comfortable and clean given the price point.
Stayed 2 nights in Feb 2025

6/10 Okay

Jo

Traveled with partner, Traveled with pets
Liked: Staff & service
The dirty, worn carpet in the hallway needs to be replaced. The bathroom door would not close due to it being extremely warped. The refrigerator in the room was leaning out of the shelving unit, which made it hard to open. (We had a handicapped-accessible room on the first floor)
Stayed 1 night in Feb 2025

6/10 Okay

Darlene

Traveled with family
Disliked: Cleanliness, room comfort

Rest

Not appearance not like photos, good lication only
Stayed 1 night in Feb 2025

8/10 Good

Stephfan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for two beds
Stayed 1 night in Feb 2025

6/10 Okay

Barry

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sharnee

Stayed 2 nights in Jan 2025

6/10 Okay

Barry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Need to get homeless people off the property only downside I see
Stayed 1 night in Feb 2025

2/10 Terrible

Robin

Got kicked out
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffery

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Was happy with my stay

Stayed 7 nights in Jan 2025

10/10 Excellent

Karina

Stayed 1 night in Jan 2025