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DoubleTree by Hilton Winston Salem - University

4.0 star property

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Photo gallery for DoubleTree by Hilton Winston Salem - University

Porch
Outdoor pool, sun loungers
Daily full breakfast for a fee
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Gym
$135
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
5790 University Pkwy, Winston-Salem, NC, 27105
  • Grand 18-Winston-Salem
    ‪7 min walk‬
  • Wake Forest University
    ‪5 min drive‬
  • Lawrence Joel Veterans Memorial Coliseum
    ‪8 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

7.0 out of 10
Good
(2 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

7.0 out of 10
Good
(2 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Basic Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Suite, 1 King Bed, Accessible, Non Smoking

  • 510 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Suite, 1 King Bed, Non Smoking

  • 510 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

LED TV

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Basic Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Winston Salem - University

4-star Winston-Salem hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center.
DoubleTree by Hilton Winston Salem - University offers 150 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
DoubleTree by Hilton Winston Salem - University features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. This 4-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Onsite self parking is complimentary.

DoubleTree by Hilton Winston Salem - University is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Doubletree Restaurant - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 21 per person
  • A restaurant

Restaurants on site

  • Doubletree Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 250 per accommodation, per week

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 21 per person
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 25 to September 07
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Parkway Hotel Winston-Salem-Univ
Holiday Inn Winston-Salem-Univ Parkway
DoubleTree Hilton Hotel Winston Salem University
DoubleTree Hilton Winston Salem University
DoubleTree Hilton Hotel Winston Salem University
DoubleTree Hilton Winston Salem University
Hotel DoubleTree by Hilton Hotel Winston Salem - University
Holiday Inn Winston Salem Univ Parkway
DoubleTree by Hilton Hotel Winston Salem University
DoubleTree Hilton Hotel University
DoubleTree Hilton University
Winston Salem Univ Parkway
DoubleTree by Hilton Winston Salem University
DoubleTree by Hilton Hotel Winston Salem University
DoubleTree by Hilton Winston Salem - University Hotel
DoubleTree by Hilton Winston Salem - University Winston-Salem

DoubleTree by Hilton Winston Salem - University Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in May 2025

2/10 Terrible

Kiayana

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff at check in was rude and rushed through amenities upon checking in. Also in the room was a strange smell. The tub was filthy and peeling. We won’t be back.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in May 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a place to stay for the night and it was convenient. Doubletree always delivers
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Wilmaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Marvin

Business traveler
Liked: Staff & service
it was close to business venue
Stayed 4 nights in May 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. The people who worked there were all extremely nice!!
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tommy Miles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 2 nights in May 2025

10/10 Excellent

Riley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate. Reception was outstanding. Room is inviting except a leaky shower head.
Stayed 1 night in May 2025

10/10 Excellent

Scott, Derry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean room. I would book again. At one point, we entered through a side door and it must have been a smoking floor because it smelled terrible. We did not enter that way again. I would like to see the bar and restaurant open a bit later than they were.
Stayed 3 nights in Feb 2025

6/10 Okay

Richard, Hudson

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly. Buffet was very limited, missing items. 3x requests to have room Made up were ignored.
Stayed 3 nights in Apr 2025

10/10 Excellent

GEORGE

Stayed 2 nights in Mar 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveler
Stayed 2 nights in Apr 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the manager at check in was very friendly and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great stay

Great stay and location close to wake forest. Our room was immaculate and Chrissy at the front desk was SO attentive and personable, we loved her! The beds were soft and comfortable and the reason I keep staying at doubletrees. A few reviews mentioned the parking lot, I have no idea why- the parking lot is safe, plenty of spaces, well lit and at no point did we ever feel remotely unsafe or bothered. The only negative we found was that the breakfast left much to be desired, I would save the $16 and instead go to Mama Zoe’s for great southern breakfast food.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
East of the expressway and nice quiet area
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and the rooms are spacious and comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, comfortable hotel, good price.
Stayed 1 night in Feb 2025

4/10 Poor

Geri

Disliked: Cleanliness
I woke up to a bed bug crawling in my bed, I immediately took a picture and took it down stairs. The front desk was very apologetic but I checked out because i was paranoid and checked into the Hampton inn. The general manager, Adele Martin was rude and told me I must have brought it to the hotel and hung up on me when I called on Monday like the front desk staff told me. I definitely expect more from a Hilton I’m a honors member and stay at them frequently. I
Stayed 2 nights in Mar 2025