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Best Western Plus University Inn

3.5 star property

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Photo gallery for Best Western Plus University Inn

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, desk, laptop workspace, blackout drapes
Reception
Seasonal outdoor pool
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Laundry

Explore the area

Map
3050 University Pkwy, Winston-Salem, NC, 27105-4230
  • Wake Forest University
    ‪6 min walk‬
  • Lawrence Joel Veterans Memorial Coliseum
    ‪7 min walk‬
  • Benton Convention Center
    ‪3 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Plus University Inn

Winston-Salem hotel walkable to Wake Forest University
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. Weekly housekeeping is available.
Best Western Plus University Inn offers 194 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Best Western Plus University Inn features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus University Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.
On Site Bar/Lounge - This bar serves breakfast only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • On Site Bar/Lounge

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 25 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Plaza Hotel Winston Salem North
Plus University Winston Salem
Best Western Plus University Inn Hotel
Best Western Plus University Inn Winston-Salem
Best Western Plus University Inn Hotel Winston-Salem

Best Western Plus University Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1005 reviews
Rating 8 - Good. 275 out of 1005 reviews
Rating 6 - Okay. 165 out of 1005 reviews
Rating 4 - Poor. 109 out of 1005 reviews
Rating 2 - Terrible. 98 out of 1005 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is always good. This is our preferred hotel when we are in the Winston-Salem area.
Stayed 1 night in Jan 2025

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly. Unfortunately, the building was extremely dirty. This is putting aside the usual scuffs and marks on walls, doors, and floorboards. It looked like the halls and elevators had not been vacuumed or swept in months. It was nasty.
Stayed 2 nights in Jan 2025

8/10 Good

Shaneka

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The first room they gave me wasn't cleaned. Hair everywhere. Bed, shower, floor you name it it was there. Sheets hadn't been changed. You can tell they had green slept on. Bathroom wasn't cleaned. Smelled like weed the entire stay even in the new room they gave me.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shontia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Denise

Stayed 1 night in Jan 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

paul, NY

Stayed 1 night in Jan 2025

8/10 Good

curt e

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean quiet experience. I will definitely come back again. Great value.
Stayed 1 night in Jan 2025

6/10 Okay

Mickayla

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Inability to maintain comfortable room temperature

My only issue with the hotel was the inability to control the room temperature. It was either exceedingly hot or cold as the thermostat appeared to do nothing. We were a large group, and this was a common complaint. Location, service and breakfast were never an issue. Employees were very nice and helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tim

Stayed 2 nights in Oct 2024

8/10 Good

Jenna

Stayed 3 nights in Dec 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Davell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low Key Stay

The customer service was amazing. The rooms looked like they were updated. The beds were ok. Easy location. Not very noisy. Breakfast was awesome every day we were there.
Stayed 3 nights in Dec 2024

8/10 Good

Jennifer, Shady Side

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

No EV Charger as Promised

The booking page listed an EV charger, which is why we booked here, so that should get taken down. The hotel doesn't know why it is listed, so I suppose it's more on hotels.com. Also, there was no mention of a pet fee when we booked, but that was charged when we got there.
Stayed 1 night in Dec 2024

6/10 Okay

Denise

Liked: Cleanliness, staff & service, room comfort
Very rude house keeping
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is great, rooms are clean. Need to update bathrooms.
Stayed 2 nights in Dec 2024

6/10 Okay

kirill

Liked: Staff & service
Disliked: Cleanliness
Dirty common areas. The rest is good.
Stayed 3 nights in Dec 2024