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SureStay Plus by Best Western Windsor

2.5 star property

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Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Restaurant
Property amenity
Ballroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
$76
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Devonshire Mall
    ‪2 min drive‬
  • Detroit Windsor Tunnel
    ‪5 min drive‬
  • Caesars Casino
    ‪5 min drive‬
  • Windsor, ON (YQG)
    ‪7 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(29 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Plus by Best Western Windsor

Hotel in Remington Park
Along with a 24-hour fitness center, this smoke-free hotel has WiFi in public areas and coffee/tea in a common area. Self parking is free. Other amenities include conference space, a 24-hour front desk, and express check-out. Change of towels is available on request.
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A complimentary breakfast is offered. Public areas are equipped with wired and wireless Internet access (surcharge). Event facilities measuring 3498 square feet (325 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in August 2024.

SureStay Plus by Best Western Windsor is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

SureStay Plus by Best Western Windsor Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 400 out of 1136 reviews
Rating 8 - Good. 352 out of 1136 reviews
Rating 6 - Okay. 201 out of 1136 reviews
Rating 4 - Poor. 96 out of 1136 reviews
Rating 2 - Terrible. 87 out of 1136 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nassima

Stayed 1 night in Jun 2025

4/10 Poor

Tina

Liked: Staff & service
There were a whole bunch of young adults coming in and out quite late, blasting music and being very noisy on the stairs, lots of loud laughter and carrying on.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kenton

Stayed 3 nights in Jun 2025

10/10 Excellent

Joelle

Stayed 1 night in Jun 2025

10/10 Excellent

Johnathan

Stayed 2 nights in May 2025

6/10 Okay

Xin

Stayed 2 nights in May 2025

10/10 Excellent

Roryal

Liked: Cleanliness, amenities, property conditions & facilities
A fine example of getting more than you paid for. Absolutely perfect location thats minutes away from everything in the area. The best part of my stay in Windsor and I wouldn't hesitate to go back there again. Amazing friendly staff besides one are that smelt like drying paint everything else was perfect.
Stayed 5 nights in May 2025

6/10 Okay

Tisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel offers good value for the price, minimal choices for breakfast - did not even have any condiments. It seemed like there was a baseball tournament in the area and lots of people checking in. Check-in was very slow and there was only one person at the front desk. Beds were very comfortable!
Stayed 1 night in May 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
OUR STAY WAS EXCELLENT. MOST OF ALL, YOUNG LADY, THAT CHECKED US IN WAS VERY PLEASANT AND VERY INFORMATIVE. THE GAL THAT CHECKED US OUT WAS ALSO VERY PLEASANT. IT MAKE A GREAT DEAL OF A DIFFERENCE WHEN 'STAFF' IS KIND AND WELCOMING AND PLEASANT.
Stayed 1 night in May 2025

8/10 Good

Andrew

Convenient location, easy check in, clean room, I would not hesitate to stay here again. Morning breakfast was good as well.
Stayed 2 nights in May 2025

6/10 Okay

REY

Liked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in May 2025

8/10 Good

michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Justin

Good
Stayed 1 night in May 2025

8/10 Good

Rebecca

Stayed 2 nights in May 2025

10/10 Excellent

Paxayinh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checking and check check-in and check out. Room was very nice.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
friendly staff and clean room Thank you
Stayed 1 night in May 2025

10/10 Excellent

Nermin

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and well maintained. Location is great. Close to all amenities. Staff was also friendly. Over all it was greatl experience. Definitely willbe my first choice in Windsor
Stayed 2 nights in May 2025

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

NORBERTO CAESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 2 nights in May 2025

6/10 Okay

Sweedlanna

Traveled with partner
Liked: Staff & service
The only thing I didn’t like the washroom was old and the room was very smelly I had to spray perfume every 1 to 2 hours.
Stayed 2 nights in May 2025

8/10 Good

Jovan, NORTH YORK

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for my trip purpose
Stayed 1 night in May 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sardar Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and nice staff.
Stayed 1 night in May 2025

2/10 Terrible

Rita

Stayed 2 nights in Feb 2025