6/10 Okay
Daniel
Traveled with family
Nov 24, 2024
Disliked: Staff & service
Meh
I wasn’t particular impressed. Reception staff were very unhelpful at check in pointing to the screens, but I tried to explain I didn’t have the number it was asking for.
The room was a nice size family themed room with bunk beds and a double bed.
The bricks restaurant was over priced and very average. The staff made us stand at the counter until the restaurant opened, but I couldn’t understand why we could have just been seated to wait.
Breakfast was very average too, service was cold and no interaction with children or anything, which you would expect. It was just an undercooked buffet, but served from the kitchen.
Swimming pool was tired and busy, then cut short because someone had defecated in the pool. The changing room felt unclean and needs a revamp.
The Lego play room is excellent, but the coffee bar had a machine which didn’t work (very handy) and no explanation of where we could get a coffee. I found overall service so strangely cold / off.
Daniel
Stayed 1 night in Nov 2024