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Four Points by Sheraton Windsor Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton Windsor Downtown

Restaurant
Property amenity
Exterior
Restaurant
Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly
$133
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
430 Ouellette Ave, Windsor, ON, N9A1B2
  • Detroit Windsor Tunnel
    ‪2 min walk‬
  • Caesars Casino
    ‪5 min walk‬
  • Adventure Bay Family Water Park
    ‪6 min walk‬
  • Windsor, ON (YQG)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Room, 1 Queen Bed, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking, City View

8.8 out of 10
Excellent
(18 reviews)
  • 192 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, City View

8.8 out of 10
Excellent
(19 reviews)
  • 192 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

Room, 1 King Bed with Sofa bed, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking, City View

8.8 out of 10
Excellent
(3 reviews)
  • 252 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(13 reviews)
  • 192 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Windsor Waterfront by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,289 reviews
Holiday Inn Express Windsor Waterfront by IHG

About this property

Four Points by Sheraton Windsor Downtown

3-star hotel in Downtown Windsor
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points by Sheraton Windsor Downtown offers 147 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Four Points by Sheraton Windsor Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers a garden, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Four Points by Sheraton Windsor Downtown is a smoke-free property.

The Social Grill - Onsite restaurant. Guests can enjoy drinks at the bar.
The Social Grill - Onsite bar. Open daily.

Languages

Arabic, English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 17.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Social Grill
  • The Social Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (70 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay
  • 3.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 17.50 per night
  • Pet fee: CAD 60.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Four Points by Sheraton Windsor Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 411 out of 733 reviews
Rating 8 - Good. 194 out of 733 reviews
Rating 6 - Okay. 63 out of 733 reviews
Rating 4 - Poor. 29 out of 733 reviews
Rating 2 - Terrible. 36 out of 733 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juliet

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and I can confidently say it was a 5-star experience all the way — especially for the cost. The rooms were clean, spacious, and comfortably appointed with all the standard amenities you’d expect from a top-tier property. What truly set the stay apart, though, was the staff. From check-in to check-out, every interaction was warm, professional, and attentive. They went out of their way to ensure every need was met promptly and with a smile. If you’re looking for a well-maintained, comfortable hotel with excellent service, this is a fantastic choice. I’ll definitely be returning.
Stayed 1 night in May 2025

10/10 Excellent

Shaharyar

Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Location is great minute away from riverside where o could go for morning runs lots of places to eat in the area
Stayed 3 nights in Apr 2025

10/10 Excellent

Zach

Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Stayed 1 night in Apr 2025

6/10 Okay

Yang

Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa, Brampton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in Apr 2025

8/10 Good

Asia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay in Every Way

Greeted by Ann at the reception desk- she easily went through the check in process in a friendly and positive manner. She is exceptional. She noted that I had requested a robe and that it was not in my room- arranged for immediate delivery. She pointed out the bar and gril which I visited twice during my stay. It was a bit pricey but the friendly bar staff went above and beyond the call of duty to make my experiences more than worth the money. The only thing I would suggest in the room is a floor lamp behind the very comfortable armchair- it was too dark to sit and read. I would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lynnai

Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Amenities
It was very clean close to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Weekend stay, room was spotless, bed comfy, pool sparkling clean & front desk staff “Anne” exceptional- friendly, knowledgeable & helpful. Thank you for a pleasant stay
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2025

8/10 Good

Bruno

Stayed 1 night in Mar 2025

10/10 Excellent

Amy, Westland

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice, tv options with Netflix etc . Is cool. The earplugs to drown out street noise was good too. Beds were super comfy, almost didn’t wake up for check out!
Stayed 1 night in Mar 2025

10/10 Excellent

Desirae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area to stay all around
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That’s my go to whenever in Windsor Best place around
Stayed 2 nights in Jan 2025

10/10 Excellent

rene

Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Stayed 1 night in Feb 2025

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
That’s really really comfortable. Breakfast bar was awesome. Great people.
Stayed 2 nights in Feb 2025