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Lakes Hotel and Spa

5.0 star property

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Photo gallery for Lakes Hotel and Spa

Front of property
Penthouse Suite with Roof Top Hot Tub | Terrace/patio
Lake
Lobby sitting area
Penthouse Suite with Roof Top Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Gym
  • 24/7 front desk
  • Pool
  • Parking available
  • Spa

Explore the area

Map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Lake Windermere
    ‪4 min walk‬
  • Bowness Pier
    ‪4 min walk‬
  • Old Laundry Theatre
    ‪7 min walk‬
  • Barrow-In-Furness (BWF-Walney Island)
    ‪64 min drive‬

Room options

View all photos for Double Room, Hot Tub (Small)

Double Room, Hot Tub (Small) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room, Hot Tub (Small)

  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Ground Floor Double

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Double Room (Direct Access to Lakes Spa)

  • Sleeps 2
  • 1 King Bed

Exterior Suite with Hot Tub Sleeps 4

  • Sleeps 4
  • 1 King Bed

Exterior Cosy Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds

Two Bedroom First Floor Apartment on Two Levels with Built in Beds | Private kitchen | Coffee/tea maker, electric kettle

Two Bedroom First Floor Apartment on Two Levels with Built in Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room, Hot Tub

Standard Double Room, Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room, Hot Tub

  • Sleeps 2
  • 1 King Bed

Exterior Cosy Double Room with Bunk/Twin Beds

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Lake Suite with Hot Tub

Lake Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Lake Suite with Hot Tub

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub

Junior Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub

Bowness Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Bowness Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub

Windermere Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Windermere Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub

Roof Top Suite with Hot Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Roof Top Suite with Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Small Double

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Three)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Two Bedroom First Floor Apartment on Two Levels

Two Bedroom First Floor Apartment on Two Levels | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom First Floor Apartment on Two Levels

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse Suite with Roof Top Hot Tub

Penthouse Suite with Roof Top Hot Tub | Terrace/patio

Penthouse Suite with Roof Top Hot Tub

  • Sleeps 2
  • 1 King Bed

Similar properties

Spa

Beech Hill Hotel & Spa

  • Pool
  • Hot Tub
  • Spa
  • Parking included
3.8 out of 5, Good, (1000)
The price is $129
per night
$154 total
includes taxes & fees
Feb 18 - Feb 19
Beech Hill Hotel & Spa

About this property

Lakes Hotel and Spa

5-star Windermere hotel walkable to Lake Windermere
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

15 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Lakes Hotel and Spa features a full-service spa, 15 spa tubs, an indoor pool, and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a fitness center, spa services, and a terrace. Onsite parking is available (surcharge).

Lakes Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 799 out of 1001 reviews
Rating 8 - Good. 116 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christine, Oldham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel ,very well furnished,someone has great taste. Loved the cocktail bar,well made cocktails. The staff are amazing,especially Mike,thanks for organising a trip in to town . Can’t wait to return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay, staff couldn’t do enough for you. Lovely facilities and food. We will be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Traveled with partner
Liked: Amenities
Fantastic hotel, would return on a heartbeat. Staff very helpful and friendly. Food was divine as was the spa! Cant wait to return
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Stayed 1 night in Oct 2024

10/10 Excellent

Mandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel
Stayed 2 nights in Oct 2024

2/10 Terrible

Hannah

Liked: Cleanliness, room comfort
Disliked: Staff & service
Power cut
I have stayed in this hotel numerous times and I have always absolutely loved it here but last night there was a major power cut, I wouldn’t have minded but the staffs attitude was shocking telling us all it is not their problem or their issue and basically just to get on with it, our room was absolutely pitch black we couldn’t see a thing not to mention the fact we couldn’t use the spa which is so upsetting as it was my partners birthday and this is the whole reason why I booked this hotel. I understand things can happen but to be told just to grab a candle and either sit in the bar or go to our room was shocking. It was very dangerous on the stairs as we could not see a thing. What made this worse was when we awoke in the morning the power was still off, as for breakfast this was obviously off too. Just a shocking overall experience as the staff did not once try and make things any better for us all, alls I kept being told was this is not our problem! When you have paid a decent amount of money for a spa stay it is genuinely upsetting & not even to be offered a thing is disgusting! This hotel is suppose to be a 5 star so standards are obviously highly (definitely shouldn’t have staff telling me to just grab a candle and get on with it!) This birthday trip was absolutely ruined and I am so upset over the overall experience especially when you have saved up for this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing! The company even better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakes stay
Amazing hotel. Clean and modern. Staff couldn't do enough for you. All friendly and welcoming. Mizumi restaurant is stunning and food lovely. Perfect location.
Stayed 1 night in Oct 2024

10/10 Excellent

Sam

Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, unfortunately other guests decide it would be good to smoke drugs from the balcony and the smell was everywhere. Spa was nice on arrival but again guest brought children in, which I don’t mind but jumping off hottubs and splashing other guest is slight annoying
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
We had a great time at the Lakes. The experience from check in to check out was great. Staff lovely, Spa and room was excellent and cocktails too die for. Thankyou!
Stayed 2 nights in Oct 2024

10/10 Excellent

Collette

Stayed 1 night in Oct 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
our stay was amazing, the hotel is very cozy, the room is comfortable with a nice hottub. food is well cooked. the staff are very friendly. there are 3 ferries to different locations in the lake 10 minutes walk from the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here, very clean and friendly. The spa was excellent, the food was great and the concierge Patrick was exceptionally welcoming, friendly and very knowledgeable about the area. Wolud definitely stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Oct 2024

10/10 Excellent

SEVDZHAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday weekend all around
Stayed 1 night in Oct 2024

10/10 Excellent

Marj

Stayed 1 night in Sep 2024

10/10 Excellent

Halit Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

DA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leonie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel where absolutely amazing so friendly and kind, hotel was exquisite will definitely be returning
Stayed 2 nights in Oct 2024

8/10 Good

S

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. We got a great massage during our stay and the women who worked there were wonderful. That was definitely the highlight. The service in the restaurant and cocktail bar wasn’t great. Both times our food was slow and in the restaurant there seemed to be ample staff. In the cocktail bar our food took ages to come and when it arrived it was wrong. It seemed the staff were out of their depth that night. It also took a long time for one drink to arrive and at some point the waiter walked over to our table then just turned around and walked away. I think they were very stressed that night. But more training may help them. The suite was lovely and the hot tub was fantastic. Only thing that struck us as odd that a room in the lakes had nowhere to hang/dry coats after coming in from the rain.
Stayed 3 nights in Oct 2024