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Macdonald Old England Hotel & Spa

4.0 star property

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Photo gallery for Macdonald Old England Hotel & Spa

Exterior
Indoor pool
Flat-screen TV
Exterior
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
23 Church Street, Windermere, England, LA23 3DF
  • Lake Windermere
    ‪1 min walk‬
  • Bowness Pier
    ‪2 min walk‬
  • World of Beatrix Potter
    ‪4 min walk‬

Room options

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Family Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Superior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Family Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

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$248 nightly
The price is $248 total
includes taxes & fees
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About this property

Macdonald Old England Hotel & Spa

4-star Windermere hotel steps from Lake Windermere
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Macdonald Old England Hotel & Spa offers 106 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Windermere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Macdonald Old England Hotel & Spa features an indoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 4973 square feet (462 square meters) include conference space. This Georgian hotel also offers a children's pool, a sauna, and a library. Onsite parking is available (surcharge), along with a car charging station.

Macdonald Old England Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
The Restaurant at Macdona - Overlooking the garden, this fine-dining restaurant specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Terrace Lounge & Cockta - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Arabic, Czech, English, French, Hungarian, Italian, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Terrace Lounge & Cockta
  • The Restaurant at Macdona

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,973 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (72 inch wide door)
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Banquet hall
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.00 per person
  • Secured self parking fee: GBP 25.00 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Old England
Macdonald Hotel Old England
Macdonald Old England
Macdonald Old England Hotel
Macdonald Old Hotel
Old England
Old England Hotel
Old England Macdonald
Old England Macdonald Hotel
Old Macdonald Hotel
Hotel Macdonald Old England
Macdonald Old England & Spa
Macdonald Old England Hotel & Spa Hotel
Macdonald Old England Hotel & Spa Windermere
Macdonald Old England Hotel & Spa Hotel Windermere

Macdonald Old England Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 420 out of 1002 reviews
Rating 8 - Good. 333 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Business traveler
Disliked: Staff & service
Poor service v previous visits Won’t be returning
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Family time

Brilliant location and pool area really nice had a really good time. The car park is well overpriced just park next carpark half the price.
Stayed 2 nights in Apr 2025

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Traditional hotel which could do with a facelift
Stayed 1 night in Apr 2025

4/10 Poor

Alex

Disliked: Staff & service, property conditions & facilities, room comfort

A stay where every little thing was wrong

Arrived at the hotel to be informed the car park was 4 streets away in an open car park. Although it needed a fob to raise the barrier on entry you could just drive at the barrier to exit. As the car park was completely open this was in no way secure. On the subject of the fob, these had to be collected and returned to reception each time you returned with your car, which required driving to the hotel, parking on the street outside, collecting the fob, then drive to parking. Madness. Especially with the hotel advertised as having parking. The £25 parking fee was more expensive than some of the town car parks. Would question what I was paying for??? On to the room. That should never have been a room. A box room at the top of a flight of stairs. Badly fitted door so every person passing or using the stairs could be heard. As this was the main staircase didn’t exactly lead to a relaxing stay. Simple things like tv remote missing. No way of contacting front desk or reception. Resorted to ringing the hotel on mobile. Reception no answer. Walked down to reception. Staff just stood there oblivious to phone call. Asked about the remote. Told they’d check the spare stock and sort it. Nothing further heard on this. The looked to order room service, told to go to bar, fair enough, ordered at the bar. Pizza and Chips. Turned up a while later c 30-40 minutes. Chips fine. Pizza base not cooked. On check in I’d asked about the pool to be told not open hours advertised. CO 2day early!
Stayed 3 nights in Mar 2025

8/10 Good

Charlotte

Stayed 1 night in Feb 2025

2/10 Terrible

Fiona

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Poor initial welcome. Told you have to park about 10mins walk away. The room no AC and my room to the back was by the back of a pub, so when window open noise
Stayed 1 night in Apr 2025

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic
Stayed 1 night in Mar 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, room comfort
Nice room with a lovely view bathroom looks new but furniture a bit tired in bedroom couldn’t shower on one night as hot water was barely warm
Stayed 2 nights in Mar 2025

8/10 Good

neil

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well after a few hiccups wirh food the duty manager Keegan was able to sort things out along with a refund which cleared out shortcomings
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lovely helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent. Staff on reception was beyond helpful, food was astonishing having breakfast, afternoon tea and an evening meal in the hotel restaurant and all the food was the highest quality with fantastic hosts and waiting staff. Rooms were very clean and comfortable. Beautiful views from the room, the lounge, the restaurant and the outdoor seating areas overlooking the lake. Overall a breathtaking area with the hotel complimenting the area incredibly well. Spa treatments to top off the weekend away. Couldn’t recommend enough.
Stayed 2 nights in Mar 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

ALISON ELIZABETH

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Krish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Great service and friendly staff, nice room & facilities. Breakfast was well cooked, great quality and very tasty....... lots of choice as well ! Fab location. Only draw back is the £25 additional fee for using the car parking facilities, which i think is excessive for a 1 night stay
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Kyle

Stayed 1 night in Feb 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good things -Clean and quiet hotel located in great central area overlooking the lake. -Room was lovely. -Great breakfast. Bad things - £25 per day for parking in their own car park 5min walk away feels like a rip off. -Over sensitive fire alarm system meaning 1 alarm going off per day of our stay. No real communication from staff, guests were keeping each other updated from the little bits we heard. -Pool was not warm. -Shower was awful. Couldn’t maintain an even temperature and had no overhead shower.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away in the lakes

Weekend away for valentines in the lakes. Perfect location and looked after so well.
Stayed 1 night in Feb 2025

8/10 Good

greg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel great location.
Stayed 1 night in Feb 2025

6/10 Okay

Emma

Liked: Room comfort
Disliked: Property conditions & facilities

A little disappointed:(

Definitely needs more staff. Plumbing shocking and old pipes with a noise coming from sink. Also, the shower head faces wall and can’t move it into place. Food wise, eggs Benedict was raw and not worth the extra £5. However, not bad to say it was free with the stay. Bed very comfortable and warm, had a good night sleep. Overall an okay experience but expected more for the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely! Everything I had hoped for. Thank you!
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Break

Great stay although drinks pricey in the bar ,great breakfast very efficient staff
Stayed 1 night in Jan 2025