SureStay Plus Hotel by Best Western Brandywine Valley

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Brandywine Valley

Lobby
Lobby
Free breakfast
Standard Room, 1 Queen Bed, Accessible, Bathtub | Desk, iron/ironing board, cribs/infant beds, rollaway beds
Reception

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • Housekeeping

Explore the area

Map
1807 Concord Pike, Wilmington, DE, 19803
  • Nemours Mansion and Gardens
    ‪4 min drive‬
  • Grand Opera House
    ‪6 min drive‬
  • Wilmington Riverwalk
    ‪7 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪27 min drive‬

Room options

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western Brandywine Valley

Wilmington hotel with 1 outdoor pools, connected to a shopping center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, conference space, and a children's pool. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, SureStay Plus Hotel by Best Western Brandywine Valley provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, a garden, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

SureStay Plus Hotel by Best Western Brandywine Valley is a smoke-free property.

A complimentary breakfast is offered.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • Crib (surcharge)
  • DVD player
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (36 inches high)
  • Hand-held showerhead
  • Handrails in stairways (30 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Best Western Brandywine
Best Western Brandywine Inn
Best Western Brandywine Valley
SureStay Plus Hotel Brandywine Valley Wilmington
Best Western Plus Brandywine
Best Western Plus Brandywine Valley
SureStay Plus Brandywine Valley Wilmington
Best Western Plus Brandywine Valley Inn Wilmington
Best Western Plus Brandywine Valley Wilmington
Best Western Brandywine Valley Inn Wilmington
Best Western Brandywine Valley Wilmington
Best Western Brandywine Valley Hotel Wilmington
Best Western Wilmington
Brandywine Valley Inn Wilmington
Brandywine Valley Wilmington
SureStay Plus Brandywine Valley
SureStay Plus Hotel Brandywine Valley Best Western Wilmington
SureStay Plus Hotel Brandywine Valley Best Western
SureStay Plus Brandywine Valley Best Western Wilmington
SureStay Plus Brandywine Valley Best Western
SureStay Plus Hotel by Best Western Brandywine Valley Hotel
SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

SureStay Plus Hotel by Best Western Brandywine Valley Reviews

Reviews

6.4
Rating 10 - Excellent. 272 out of 1006 reviews
Rating 8 - Good. 199 out of 1006 reviews
Rating 6 - Okay. 175 out of 1006 reviews
Rating 4 - Poor. 149 out of 1006 reviews
Rating 2 - Terrible. 211 out of 1006 reviews

6.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Catherine

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Will not stay here again

At first sight it was okay. The bathroom tub decorating was coming off, the wall towel holder was broken and one of the bars was hanging down over the toilet. The last straw was the roaches in the room. Will not stay there again.
Stayed 1 night in Jan 2025

2/10 Terrible

Juliada

Stayed 1 night in Jan 2025

8/10 Good

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Krzysztof

Stayed 2 nights in Jan 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Maryn

Stayed 2 nights in Jan 2025

10/10 Excellent

Iyaha

Stayed 2 nights in Jan 2025

6/10 Okay

Collins

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
Hottub never working
Stayed 3 nights in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Olivier

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Remy

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Zoe Valentina

Stayed 2 nights in Jan 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
It was acceptable.
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good. Breakfast not so much. Overall enjoyable
Stayed 6 nights in Jan 2025

10/10 Excellent

Tianna

Stayed 1 night in Jan 2025

8/10 Good

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very nice and helpful. Room clean
Stayed 1 night in Jan 2025

6/10 Okay

James, Baltiomore

The door keys are hard to use
Stayed 3 nights in Jan 2025

2/10 Terrible

Nicole

Stayed 1 night in Jan 2025

10/10 Excellent

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Stayed 1 night in Jan 2025

2/10 Terrible

Waiel

Stayed 3 nights in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024