6/10 Okay
Joyce
Traveled with family
Oct 28, 2024
Liked: Staff & service
Disliked: Cleanliness
Staff was great, 2nd room was nice
When we arrived, the lobby was locked and we had to check in behind a glass window with a open door to pass paperwork through (we got there around 5:30 so still daylight out). We checked in and were given our room key. Walk into the room, turn the lights on and immediately roaches scatter. I called down to the desk and explained this and she immediately offered another 'premium' room. Walked into this room and no bugs (we checked everywhere). The bedding was great, room was nice and clean. We could tell this was a hotel where people were living. Everyone we encountered were super nice so it didn't bother us because we know times are hard. We didn't see any type of criminal activities, but, we went out to dinner and came back and there was a police vehicle driving through the parking lot. Although it made me feel safer, it also made me worry about what actually goes on there. Like I said though, everyone we encountered was very nice, respectful (even the youth), so we didn't stress over it. The TV in the room just said 'no service', but we were tired so that wasn't a big deal. When we went to leave the next morning, as soon as I opened the door all I could smell was weed (like overbearing as if they were standing outside our door). We were leaving so didn't bother me and it's something you smell everywhere now anyway. Overall the staff was great, the 2nd room ended up being great, but not somewhere I would pick to stay again if we traveled through here in the future.
Joyce
Stayed 1 night in Oct 2024