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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Exterior
Lobby
Suite, 1 Bedroom (Bridal) | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free airport shuttle
  • Bar

Explore the area

Map
301 N Water St, Wilmington, NC, 28401
  • Wilmington Convention Center
    ‪4 min walk‬
  • Riverwalk
    ‪4 min walk‬
  • Battleship North Carolina
    ‪5 min drive‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Historic View)

Lobby

Room, 1 King Bed (Historic View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Historic View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Historic View)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area | Flat-screen TV

Suite, 1 Bedroom (Bridal)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds (Historic View)

  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

4-star hotel in Downtown Wilmington
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Ballast Wilmington, Tapestry Collection by Hilton features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 15 meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This Art Deco hotel also offers a terrace, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge.

Hotel Ballast Wilmington, Tapestry Collection by Hilton is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Board & Barrel - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou - This coffee shop serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Self parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 593 out of 1140 reviews
Rating 8 - Good. 243 out of 1140 reviews
Rating 6 - Okay. 161 out of 1140 reviews
Rating 4 - Poor. 82 out of 1140 reviews
Rating 2 - Terrible. 61 out of 1140 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Wesley

Stayed 2 nights in Jan 2025

2/10 Terrible

Wesley

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Didn’t have the room I paid for available. Tried to put me in a different downgraded room at same cost. Couldn’t get a refund because I paid through Travelocity. Was told my parking would be comped but wasn’t when I checked out. Spent about 2 hours of my vacation haggling over them making it right. Definitely a damper for a 5 year anniversary celebration.

6/10 Okay

Krischann

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location. The downfall would be the cleanliness of the room. Our sink was clogged with what looked like collard greens 😬
Stayed 2 nights in Jan 2025

8/10 Good

Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff (Jessica at the reception was very accommodating). Excellent location, right on the water, close to restaurants. Nice patio for when there is warm weather. Restaurant dervice was so-so
Stayed 1 night in Dec 2024

10/10 Excellent

Leigh Ann, Raleigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Dec 2024

10/10 Excellent

GILLIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an excellent stay at this beautiful hotel overlooking the Cape Fear River with a Birds Eye view of the NC Battleship. PRICELESS!! Absolutely wonderful front desk staff especially at check in, such a pleasant older lady( missed her name). Went above and beyond to make all the guest checking feel welcome. After noticing that I knew my stay was going to be A and it was. Highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Shayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make my stay the best! I will return to this property and recommend to everyone!
Stayed 2 nights in Jan 2025

8/10 Good

Brianna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice! I recommend.
Stayed 2 nights in Dec 2024

6/10 Okay

Paige, Morrison

Stayed 1 night in Dec 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The property is in a great location, walkable to everything. Cons: Noisy in your hotel room, thin walls, hear room doors slamming throughout night, they are very strict and don't allow early check-in. Parking is $22-27, I parked across street in parking garage for $14
Stayed 1 night in Dec 2024

8/10 Good

Debra

Stayed 3 nights in Nov 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. We enjoyed the view and river walk to restaurants. Wish we had a mini frig in our room or more than 2 coffee pods for 2 adults and 2 mornings. The fragrance in the hotel is nice but way too strong.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay in Wilmington
It was a great birthday stay and the fact that there was a Christmas drone show over the river was awesome!
Stayed 2 nights in Dec 2024

4/10 Poor

Sean

Disliked: Cleanliness
Not like
Stayed 2 nights in Dec 2024

6/10 Okay

Kev

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Yosetty

Disliked: Cleanliness, property conditions & facilities
Not a whole lot of comfort. Dated and our room smelled. Bathroom was very small.
Stayed 1 night in Dec 2024

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and all the staff go above and beyond every single time I stay with them! I travel to NC from Seattle approximately every 3-4 months and will only stay at the Ballast!!!
Stayed 4 nights in Dec 2024

6/10 Okay

Veda, Wake Forest

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The room itself was lovely (updated furniture, flooring, paintings, etc.) as well as the location and view. You couldn’t have beat that. The staff was very good too. However, basic things were lacking, such as cleanliness (all floors), stains on the comforter and curtains, and there wasn’t a coffee maker. There was a place to get coffee on the main floor, but no one was there to take my order. I get that some hotels opt not to have a microwave but thought a fridge would be standard (for diabetics). As another reviewer indicated, the bathroom door, walls, and toilet were outdated. The raised sink wasn’t functional, as I couldn’t get both of my hands under it. The LG TV was dark, and housekeeping knocked on the door daily and woke us up; couldn’t get a do not disturb sign. I think a lot of my disappointment could have been avoided with a basic quality check of the room. These disappointments did not have any bearing on our vacation. However, I will not stay at this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rafiq

Stayed 1 night in Dec 2024

10/10 Excellent

Bruce, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, off Cape Fear and downtown is very accessible. Cashless needs to stop! And the doors slamming all night
Stayed 2 nights in Dec 2024

10/10 Excellent

Bruce, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time great location, only complaint is the doors slamming.
Stayed 1 night in Dec 2024

6/10 Okay

Riley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Is advertised as a 5 star hotel, it might have been one 20 years ago but it is in dire need of updating. First night i had ink stained sheets that were threadbare in some areas, there were small tiles in the floor of the shower that were missing or set incorrectly so the edge was pointing up. Mirror in the bethroom was also peeling off the back and the shoer leaked pretty heavily onto the floor. I could hear the water running through the pipes above the room all night. Second night was better they moved us to a new room that was in much better condition, applied a discount to the first night and gave us $50 in food vouchers to their restaurant downstairs
Stayed 2 nights in Dec 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent visit and LOVE the new Italian Steakhouse on site. Check-in personnel were excellent! Housekeeping this visit was disappointing. They missed 2 of 3 nights of cleaning and didn't restock coffee items or shower items. There was a dirty Swiffer pad laying in the hallways for 2 days...
Stayed 3 nights in Dec 2024

8/10 Good

Leah

Stayed 1 night in Nov 2024