4/10 Poor
Deb
Sep 24, 2024
Liked: Staff & service
Disliked: Cleanliness
I have been staying here on and off for two years and have always had positive experiences. But this time the room I was given had a terrible smell and I just couldn't do it. The ground floor near the elevator is near the back entrance where people typically smoke and so often that area reeks of cigarette smoke. The smell in my room was actually from something else I couldn't identify. I have always been able to avoid staying on the ground floor, but the hotel was fully booked, I was told, so I couldnt' hange rooms. The staff, as always, was helpful and was able to refund me the price of the room. I went elsewhere and am not sure I will be back.
Deb
Stayed 2 nights in Sep 2024