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Genetti Hotel, SureStay Collection by Best Western

2.5 star property

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February 2025

Photo gallery for Genetti Hotel, SureStay Collection by Best Western

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Breakfast and dinner served, American cuisine
In-room safe, individually decorated, individually furnished
Lobby
Business center

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Free airport shuttle
  • Bar

Explore the area

Map
200 W 4th St., Williamsport, PA, 17701
  • Williamsport/Lycoming Chamber of Commerce
    ‪2 min walk‬
  • Community Theatre League
    ‪3 min walk‬
  • Lycoming College
    ‪7 min walk‬
  • Williamsport, PA (IPT-Williamsport Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Sitting area & Desk)

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Sitting area & Desk)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Sitting area & Desk)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette (Sitting area & Desk)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Desk)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Desk)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Desk)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave (Desk)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Whirlpool & Desk)

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Whirlpool & Desk)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Desk)

  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Desk)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (NonSmoking)

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub (NonSmoking)

  • 435 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Desk)

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Desk)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Comfort Inn Williamsport

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (889)
The price is $84
per night
$93 total
includes taxes & fees
Jan 25 - Jan 26
Comfort Inn Williamsport

About this property

Genetti Hotel, SureStay Collection by Best Western

Williamsport hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Genetti Hotel, SureStay Collection by Best Western offers 208 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Williamsport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Genetti Hotel, SureStay Collection by Best Western features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 11141 square feet (1035 square meters) include a conference center. This Williamsport hotel also offers a terrace, barbecue grills, and a vending machine. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Genetti Hotel, SureStay Collection by Best Western has designated areas for smoking.

A complimentary breakfast is offered.
Windows on 4th - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Windows on 4th - This bar serves breakfast and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Windows on 4th
  • Windows on 4th

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11,141 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1922
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 26.5 per pet, per night, plus a deposit of USD 26.5 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 26.5 per night
  • Pet fee: USD 26.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Genetti
Genetti Hotel
Genetti Hotel Williamsport
Genetti Williamsport
Genetti Lycoming Hotel Williamsport
Genetti Lycoming Williamsport
SureStay Signature Collection Genetti Hotel Best Western
SureStay Signature Collection Genetti Best Western Williamsport
SureStay Signature Collection Genetti Best Western
SureStay Collection Best Western Genetti Hotel Williamsport
SureStay Collection Best Western Genetti Hotel
SureStay Collection Best Western Genetti Williamsport
SureStay Collection Best Western Genetti
SureStay Signature Collection Genetti Hotel by Best Western
SureStay Signature Collection By Best Western Genetti Hotel 
Genetti Hotel SureStay Collection by Best Western
SureStay Collection By Best Western Genetti Hotel
Genetti Hotel, SureStay Collection by Best Western Hotel
Genetti Hotel, SureStay Collection by Best Western Williamsport

Genetti Hotel, SureStay Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1002 reviews" "
Rating 8 - Good. 251 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Staff & service, property conditions & facilities
We love staying at the Genetti, we typically stay when we go to a Penn state game and we’ve stayed many other times.
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept historic place. Had a nice stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely nostalgic feel and the breakfast was very nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the grand lady of hotels in the area in Williamsport. The decor fits its image, a little dated but clean and comfortable. We had a king suite, which consisted of a living room and a separate bedroom. A good deal for the price. The room had a slight odor that I couldn’t identify but it disappeared when we opened the window. My wife ultimately decided it was odor from cleaning products that we smelled. The free breakfast had variety and was the best breakfast buffet that we have experienced in years. The bar was busy and had outdoor patio seating where we sat on a warm afternoon drinking and people watching. Numerous restaurants within the 2-3 blocks surrounding the hotel. The hotel is also a wedding venue. We will return!
Stayed 2 nights in Oct 2024

8/10 Good

Niki, Sicklerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the friendly staff and comfortable rooms and the best breakfast in their restaurant. My husband left a very special bag in the room and we could not go back. The hotel sent it to our home with no charge to us. A great place to stay
Stayed 1 night in Sep 2024

4/10 Poor

Lizzete

Disliked: Property conditions & facilities, room comfort
Don’t recommend if you need comfort
The room smelled of cigarettes despite being non-smoking. I called the front desk and they were too booked to change my rooms but offered a 10% refund. The bathroom was a closet and could barely fit an average sized person so definitely don’t recommend for anyone in a larger body. The bed seemed old and was pretty uncomfortable. They had several events going on so the parking lot was full and I had to park two blocks away at night. The receptionist was nice but that’s all that was nice about this hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Trixie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Seems like the exhaust fan in the bathroom has not been clean for ages. No bidets. It was also so noisy at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Paul, Sutton

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on the website have obviously been taken after a recent renovation many years ago and does not accurately represent the condition of the property today. Although the staff was very nice and polite, it took me three days of requests and finally reaching out to the housekeeping manager directly, just to get fresh towels. I will not stay here again nor recommend this property to anyone.
Stayed 6 nights in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel and the staff. I definitely will be returning. I did not like my room location. It was next to the door to the balcony and it slammed loud everytime someone went through it.
Stayed 1 night in Sep 2024

8/10 Good

christine

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
The hotel and room were nice except that the bathroom was not clean to our satisfaction
Stayed 1 night in Sep 2024

8/10 Good

Charles

Business traveler
Liked: Staff & service
Genetti Hotel Williamsport
The hotel is dated, built in1921 and is an historical landmark. It’s a nostalgic place that is interesting, however, it’s very dated. The bathrooms are small and are like stepping into the 1950s The rooms are very dated as well. The best part of my experience was the breakfast and the staff. They were both outstanding
Stayed 2 nights in Sep 2024

4/10 Poor

Jennifer

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Location was good. Stayed in a motel room with visible daylight all around the door to the outside.
Stayed 1 night in Sep 2024

4/10 Poor

Scott

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There is nothing special or intriguing about this place. After staying, there were zero reasons why I would ever recommend or want to stay here again. I am sure there is a a cheaper place to stay down the road- don’t waste your money.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Hotel is aging and needs some updates. You can see the hotel was a beauty at her prime. Beds were ok. Breakfast was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Larry, Georgetown

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent staff. Best breakfast anywhere.
Stayed 1 night in Sep 2024

10/10 Excellent

Calvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
The downtown location is convenient for dining, shopping and other needs. Suites are spacious and affordable.
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Liked: Property conditions & facilities
Great stay overall.
Stayed 1 night in Sep 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

KEVIN S BENTON

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was pretty nice. I accidentally booked an accessible room. The wallpaper was peeling off the one wall and the ceiling tiles in the bathroom were coming loose. The room was clean. The room needs some attention with fresh wallpaper and ceiling tiles. The hot breakfast was delicious!!
Stayed 1 night in Sep 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Everything was totally fine except the bed. Unfortunately it was soft and lumpy with a big dip in the middle, definitely needs replacing.
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a creepy feel, and made me feel like i was walking into the shining. It was a great hotel! The staff were friendly and answered questions. Beds were comfy. We searched the haunted areas and also looked around at all the placea famous people stayed at. What a great stay
Stayed 1 night in Aug 2024