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The Woodlands

4.0 star property

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Photo gallery for The Woodlands

Exterior
Lobby
Lobby sitting area
Seasonal outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
Egyptian cotton sheets, premium bedding, down comforters, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool

Explore the area

Map
1073 Highway 315, Wilkes-Barre, PA, 18702
  • Mohegan Sun at Pocono Downs
    ‪3 min drive‬
  • Mohegan Sun Arena at Casey Plaza
    ‪4 min drive‬
  • Seven Tubs Natural Area
    ‪6 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪11 min drive‬

Room options

View all photos for Panoramic Single Room HNK

Panoramic Single Room HNK | Egyptian cotton sheets, premium bedding, down comforters, desk

Panoramic Single Room HNK

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room NDD

Comfort Double Room NDD | Egyptian cotton sheets, premium bedding, down comforters, desk

Comfort Double Room NDD

  • Resort view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Double Room NDD2

Deluxe Double Room NDD2 | Egyptian cotton sheets, premium bedding, down comforters, desk

Deluxe Double Room NDD2

  • River view
  • Sleeps 5
  • 2 Double Beds

View all photos for Comfort Double Room NDDNB

Comfort Double Room NDDNB | Egyptian cotton sheets, premium bedding, down comforters, desk

Comfort Double Room NDDNB

  • Sleeps 5
  • 2 Double Beds

View all photos for Comfort Double Room NDD1

Comfort Double Room NDD1 | Egyptian cotton sheets, premium bedding, down comforters, desk

Comfort Double Room NDD1

  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room NK1

Premium Room NK1 | Egyptian cotton sheets, premium bedding, down comforters, desk

Premium Room NK1

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room NK

Comfort Room NK | Egyptian cotton sheets, premium bedding, down comforters, desk

Comfort Room NK

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Egyptian cotton sheets, premium bedding, down comforters, desk

Premium Room

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room NKNB

Comfort Room NKNB | Egyptian cotton sheets, premium bedding, down comforters, desk

Comfort Room NKNB

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room NQ

Comfort Room NQ | Egyptian cotton sheets, premium bedding, down comforters, desk

Comfort Room NQ

  • Resort view
  • Sleeps 3
  • 1 Queen Bed

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Property amenity

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  • Free WiFi
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The price is $156 total
includes taxes & fees
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About this property

The Woodlands

4-star Wilkes-Barre hotel connected to the convention center, close to Mohegan Sun at Pocono Downs
This hotel features 2 restaurants, a casino, and a nightclub. Free weekday breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Additionally, 5 bars/lounges, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
The Woodlands offers 150 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. Guests can enjoy a complimentary breakfast on weekdays. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3500 square feet (325 square meters) include a conference center. This business-friendly hotel also offers a casino, a seasonal outdoor pool, and a nightclub. Onsite self parking is complimentary.

The Woodlands has designated areas for smoking.

A complimentary continental breakfast is served between 6:00 AM and 9:30 AM on weekdays.
Crescenzos - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Shogun Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Crescenzos Lounge - This cocktail bar serves breakfast, lunch, and dinner. Happy hour is offered. Open daily.
Executive Lounge - Onsite lobby lounge. Open daily.
Evolution Night Club - Onsite bar. Open select days.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 9:30 AM
  • 2 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crescenzos
  • Crescenzos Lounge
  • Evolution Night Club
  • Executive Lounge
  • Shogun Japanese

Things to do

  • 4 slot machines
  • Casino (108 square feet of space)
  • Evening entertainment
  • Nightclub
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Computer station
  • Conference center (3,500 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room

More

  • 3 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 60 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Health club access
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 25 to September 30
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Woodlands Inn
Woodlands Inn Wilkes-Barre
Woodlands Wilkes-Barre
The Woodlands Hotel
The Woodlands Wilkes-Barre
The Woodlands Hotel Wilkes-Barre
The Woodlands Inn Ascend Hotel Collection
The Woodlands Inn an Ascend Hotel Collection Member

The Woodlands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 450 out of 1009 reviews
Rating 8 - Good. 241 out of 1009 reviews
Rating 6 - Okay. 150 out of 1009 reviews
Rating 4 - Poor. 99 out of 1009 reviews
Rating 2 - Terrible. 69 out of 1009 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Linda

Traveled with partner
Disliked: Staff & service
False advertisement,no shuttle bus that take guest to the casino.WiFi not working
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lynn at the front desk was very friendly and offered to help in anyway when I got locked out of my car. I love that lady! She is soooo sweet.
Stayed 1 night in Mar 2025

4/10 Poor

Anna

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Joseph

The receptionist saved the visit - otherwise it would have been tougher! The place was probably cool once but needs ALOT of work. The food was actually pretty good - glad I went once because it’s a unique space but probably won’t be rushing back.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with family
a
Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Ryan

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Katie

Stayed 1 night in Feb 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE EXPERIENCE

The hotel is not as advertised. The pictures online are very beautiful but the hotel itself is not even close to the pictures. They charges you for EVERYTHING!!! breast, water, etc…the rooms are sooo outdated and freezing!!! The hallway smells so bad and cold too. The air vent kept coming on even when turned off. The walls are so thin, like me and my man couldn’t sleep because the next door neighbor were fighting and bickering. The fire alarm will come on for absolutely no reason. I will never stay here again!
Stayed 2 nights in Feb 2025

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has everything you need on-site and is in close proximity of everything else. The staff is always friendly and very accommodating.
Stayed 1 night in Feb 2025

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dated. The pool was initially closed but then opened. The pool area was in very bad shape. The jacuzzi room was closed. The outdoor grounds were very good. The nature and the river view was beautiful even with it being frozen. The staff was amazing helped whenever I needed anything and very friendly. Didn’t get a chance to eat aside from the breakfast which was quick and decent. The waitress was very good and pleasant.
Stayed 2 nights in Feb 2025

8/10 Good

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was prettier outside than your average hotel. The large glass doors were super cold, though, and I would not recommend them in winter months. Breakfast was the same every day-eggs and link sausage, plus a waffle station, bagels/toast, coffee, tea, and hot water. The pool was closed for cleaning, even though I specifically called before booking to make sure it would be open-which was a bummer. I am sure it is prettier in the summer. Also, I found out I actually spent more $ booking 3rd party, which was also a bummer.
Stayed 3 nights in Feb 2025

4/10 Poor

Nichole

Liked: Cleanliness, staff & service

AMENITIES WERE NON EXISTENT

All the amenities were closed. The pooo “being serviced” the first night we arrived and everyday they said it would open the next day. We stayed three nights and it never opened. The gym was closed (no reason given) and the spa was not a spa it was a sooon with NO massage therapist that offered spa services. I reached out to Hotels.com and they refused to reimburse me. We went to the casino close by to use the spa, never were able to use our bathing suits and we booked based off amenities and distance. There were plenty of hotels in the area with pools and I was denied my request for Hotels.com to book me a place for at least the last evening. The hotel front desk concierge/ night audit/ manager did however put us in a nicer room. I booked Panasonic view king and it was musky and felt dirty. We had a nicer room without a balcony of course Ike of the things I wanted when booking.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room need to be updated.
Stayed 3 nights in Feb 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well kept and clean. The complimentary breakfast was good. Very closed to casino and shopping.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

robert

Disliked: Cleanliness, property conditions & facilities, room comfort

It was just ok

First of all we were double charged for our stay. The hotel was very cold in the hallways and rooms. This hotel could really use a few upgrades. Everything is so out dated.
Stayed 2 nights in Feb 2025

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 172 Outlets loose in the wall and did not hold plugs super dangerous Shelf above bathroom sink hanging on by a thread Very very cold throughout the entire hotel
Stayed 1 night in Feb 2025

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience everytime
Stayed 1 night in Feb 2025

4/10 Poor

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Kimberly A.

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is VERY dated- was in it's prime in early 1980's. Rooms are run down, things are broken & the entire place smells moldy. Watched a dog peeing on a door in in hallway, kids running around at 2:00AM wont stay there again.
Stayed 1 night in Feb 2025