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Mercure Hotel Wiesbaden City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Wiesbaden City

Indoor pool
Spa
Exterior
Privilege, Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Gym
  • Pet friendly

Explore the area

Map
Bahnhofstrasse 10-12, Wiesbaden, HE, 65185
  • Wilhelmstrasse
    2 min walk
  • Wiesbaden Town Hall
    4 min walk
  • Museum Wiesbaden
    5 min walk
  • Wiesbaden Army Airfield (WIE)
    4 min walk

Room options

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Twin Bed

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Room

Best Western Hotel Wiesbaden

Breakfast included
Pet friendly
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (384)
The price is $129
per night
$148 total
includes taxes & fees
Dec 14 - Dec 15
Best Western Hotel Wiesbaden

About this property

Mercure Hotel Wiesbaden City

4-star hotel in Mitte
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Hotel Wiesbaden City offers 235 accommodations with iPod docking stations and MP3 docking stations. 32-inch Smart televisions come with satellite channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Hotel Wiesbaden City features a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in 2017.

Mercure Hotel Wiesbaden City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Mercure Hotel Wiesbaden City has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Japanese, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 18 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Sauna

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per night
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 30 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Self parking fee: EUR 18.00 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Crowne Plaza Hotel Wiesbaden
Crowne Plaza Wiesbaden
Wiesbaden Crowne Plaza
Crowne Plaza Wiesbaden Hotel Wiesbaden
Mercure Hotel Wiesbaden City
Mercure Wiesbaden City
Mercure Wiesbaden City
Mercure Hotel Wiesbaden City Hotel
Mercure Hotel Wiesbaden City Wiesbaden
Mercure Hotel Wiesbaden City Hotel Wiesbaden

Mercure Hotel Wiesbaden City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 212 out of 474 reviews" "
Rating 8 - Good. 182 out of 474 reviews" "
Rating 6 - Okay. 44 out of 474 reviews" "
Rating 4 - Poor. 19 out of 474 reviews" "
Rating 2 - Terrible. 17 out of 474 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for our visit to the wine fest. Very comfortable. Nice to have an onsite parking garage. Good service at their bar and front desk. We did not do the breakfast. We will return for our next trip.
Stayed 1 night in Aug 2024

10/10 Excellent

Edwin, Tallahassee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely pleasurable and definitely comfortable! The parking was extremely convenient, the pool & gym were great, but the room was the BEST!
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt really use the facilities much as i was always out for the full day but what i did use was brilliant
Stayed 5 nights in Jun 2024

2/10 Terrible

Michael

Stayed 2 nights in Jun 2024

10/10 Excellent

J H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Mia, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility with really nice and modern decor. Mercure close to several shops, restaurants and trains.
Stayed 3 nights in Apr 2024

2/10 Terrible

Matt

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

6/10 Okay

JACOB

Business traveler
Liked: Staff & service
Disliked: Cleanliness
need to improve the cleaning
They clean the room every two days. The heating was very high without possibility to control the temperature. The location is excellent.
Stayed 6 nights in Mar 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was excellent, rooms were a bit tired
Stayed 2 nights in Mar 2024

10/10 Excellent

ROSARIO

Stayed 4 nights in Dec 2023

10/10 Excellent

Kaye

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and comfortable
Enjoyed a 3 night stay at Mercure in Wiesbaden for work. Good location, underground parking, fabulous restaurant/bar with nice ambiance. I ended up eating there all 3 nights. I’ll stay here again when in Wiesbaden.
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, great bedrooms and excellent staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check was easy after completing the electronic check-in. Desk staff were pleasant. I would have appreciated the AC operating at a lower temperature. Convenient to dinning and shopping. I loved being within walking distance of the farmer’s market.
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Like the pool, sauna and breakfast.
Stayed 3 nights in Oct 2023

6/10 Okay

Romeo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
One should avoid room 209 until repair work has been done. The broken ventilation made showering impractical. In addition, some of the equipment was partially outdated. And did not include features advertised in the room description. Although I still enjoyed a pleasant stay, these standard conditions must be met in the future so that one does not question whether the hotel was worth the money.
Stayed 2 nights in Aug 2023

2/10 Terrible

E

Stayed 1 night in Jul 2023

2/10 Terrible

Andreas

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Biola

Stayed 7 nights in Apr 2023

6/10 Okay

Gregory

Traveled with family
Liked: Staff & service
The shower door leaked and the Air-conditioning wasn’t working.. But we had a coffeemaker and bottled water daily👍
Stayed 11 nights in Apr 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice, modern, spacious hotel. Quiet, relaxing and comfortable. Lots of modern amenities. No need to stay in an old hotel when this is available. Very good staff as well.
Stayed 3 nights in Sep 2022

2/10 Terrible

Manuel

Hotel ruined by an insulting restaurant service
First of all, let me clarify that our overall rating is not on the hotel side that was correct but the restaurant of the hotel. Unfortunately it is part of the experience and it is affecting our feelings about Mercure Hotel offer and services. I cooled down but the experience with the restaurant was just insulting. First, if you do expect a vegan option not only forget this place because not only they do not propose anything serious (the Caesar Salad without the chicken and without the sauce... meaning just a green salad but charged at the price of the Caesar salad...) but also they are judging your diet and your choices in a very insulting way. I was so sorry for my daughter-in-law to be so badly considered. the worst thing when at the end of the diner we shared our frustrations we were told it was a misunderstanding on her side ... Unfortunately all the persons around the table were able to hear about this misconsideration and blaming her was insane. The second serious insult was when my son tasted his glass of Sauvignon Blanc and noted that despite very nice flavour it was very acid... "piquant" and therefore undrinkable. We called the person acting as a so-called "sommelier" and was telling us that it was not true. That all the Sauvignon were like that.... I tasted the wine of my son and i do confirm that it was realling bad and i have a enough Sauvignon Blanc in my cellar to understand that his mocking smile was actually insulting. Never again...
Stayed 1 night in Sep 2022

6/10 Okay

Peter

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly and welcoming but the room and overall condition of the hotel was a bit disappointing. The hotel overall looks a bit tired and is in need if an update and serious renovating. Certainly not up to the standards of a 4-star hotel. 2-star maybe.
Stayed 3 nights in Sep 2022