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SureStay Hotel by Best Western Whittington Rend Lake

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Whittington Rend Lake

Exterior
Lobby
Premium bedding, pillowtop beds, individually decorated
Coffee service
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
13277 Freeway Lane, Whittington, IL, 62897
  • Pheasant Hollow Winery
    ‪6 min walk‬
  • Rend Lake
    ‪1 min drive‬
  • Wayne Fitzgerrell State Park
    ‪2 min drive‬
  • Marion, IL (MWA-Williamson County Regional)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Whittington Rend Lake

Whittington hotel walkable to Pheasant Hollow Winery
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a convenience store, a TV in a common area, and a front-desk safe are onsite. Change of towels is available on request.
SureStay Hotel by Best Western Whittington Rend Lake offers 40 accommodations with complimentary newspapers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Whittington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

SureStay Hotel by Best Western Whittington Rend Lake is a smoke-free property.

A complimentary continental breakfast is served each morning between 5 AM and 9 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lake Cove Resort Whittington
Lake Cove Whittington
Lake Cove Hotel Whittington
SureStay Hotel Best Western Whittington
SureStay Best Western Whittington
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Lake Cove Hotel
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Hotel SureStay Hotel by Best Western Whittington
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Lake Cove Resort
Surestay Best Whittington
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SureStay Hotel by Best Western Whittington
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SureStay Hotel by Best Western Whittington Rend Lake Whittington

SureStay Hotel by Best Western Whittington Rend Lake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 810 reviews
Rating 8 - Good. 225 out of 810 reviews
Rating 6 - Okay. 66 out of 810 reviews
Rating 4 - Poor. 24 out of 810 reviews
Rating 2 - Terrible. 18 out of 810 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, comfortable room. Our dogs enjoyed the stay with us. Definitely recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Stayed 1 night in Mar 2025

2/10 Terrible

Karley

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Continental breakfast had barely any breakfast options. Clearly construction/remodeling was going on inside the hotel, but my room had some missing/broken things. The refrigerator was off and hot, baseboards removed and missing, tub knob completely came off when used, water temp in the shower barely warm, toilet paper roll mount hanging out of wall. I feel like the reviews were very misleading, and many things were broken in my room.
Stayed 1 night in Mar 2025

10/10 Excellent

dallas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

dallas

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kathy

Liked: Staff & service
It was a fine stay but the property was messy due to construction
Stayed 1 night in Feb 2025

10/10 Excellent

Marian, Hobart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This very close to the highway. Easy on off. There are no restaurants nearby.
Stayed 1 night in Feb 2025

6/10 Okay

Chris

Stayed 1 night in Feb 2025

10/10 Excellent

James E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night

Nice staff and clean room
Stayed 1 night in Feb 2025

6/10 Okay

Areba

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always so friendly and professional at this property. The rooms are clean and beds are very comfortable. We stay here often and have never had a bad experience. It is a great place to overnight!
Stayed 1 night in Jan 2025

10/10 Excellent

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfortable, Will Stay Again

Very nice stay even though they had had some pipes burst and were in the process of cleaning up. They were very accommodating and made sure we were happy. The bed was very comfortable and the price was reasonable. The only thing it lacked in was the breakfast but I’m not sure if that was from the water damage issues. Overall very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

LaWanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

TIMOTHY

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Parking lot completely ice.Had 2 rooms,heaters couldn't be adjusted,heated to 80 degrees had to turn on and off all night
Stayed 1 night in Jan 2025

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were awesome!! Great staff and very clean
Stayed 2 nights in Jan 2025

8/10 Good

Cara Cathcart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stop
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Stayed with our doggo.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Stayed 1 night in Dec 2024

10/10 Excellent

Wade

Stayed 1 night in Dec 2024

10/10 Excellent

Joann, Westfield

Liked: Cleanliness, staff & service, property conditions & facilities
The beds and pillows were great! Very clean rooms!
Stayed 1 night in Dec 2024

8/10 Good

Ken

.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed several times, and this hotel is always the most pleasant, accommodating and cleanest hotels we have stayed at. We are never disappointed.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good for traveling with our dog
Stayed 1 night in Dec 2024