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Qualia

5.0 star property

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Photo gallery for Qualia

Windward Pavilion | Terrace/patio
2 outdoor pools, pool umbrellas, sun loungers
Windward Pavilion | Living area | Flat-screen TV, DVD player
Windward Pavilion | View from room
2 outdoor pools, pool umbrellas, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Bar
  • Spa
  • Gym

Explore the area

Map
20 Whitsunday Boulevard, Whitsundays, QLD, 4803
  • Beach
    ‪3 min walk‬
  • Point Henning Pavilion
    ‪16 min walk‬
  • WILD LIFE Hamilton Island
    ‪5 min drive‬
  • Hamilton Island, QLD (HTI-Great Barrier Reef)
    ‪14 min drive‬

Room options

View all photos for Windward Pavilion

Windward Pavilion | View from room

Windward Pavilion

  • 1291 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Leeward Pavilion

Leeward Pavilion | View from room

Leeward Pavilion

  • 968 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Reef View Hotel

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1004)
The price is $393
per night
$432 total
includes taxes & fees
Mar 10 - Mar 11
Reef View Hotel

About this property

Qualia

5-star Whitsundays resort close to Catseye Beach
Catch some rays at the nearby beach or spend the day relaxing at Qualia's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Qualia offers 60 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Whitsundays resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa qualia. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Qualia features a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the resort's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning.

This luxury resort also offers spa services, a library, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Qualia is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:30 AM.
Pebble Beach - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Long Pavilion - This restaurant serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • Free offsite parking
  • Free roundtrip airport shuttle from 6:00 AM to 6:00 PM on request
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Long Pavilion
  • Pebble Beach

Things to do

  • 2 outdoor pools
  • Boat tours
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Sailing
  • Sauna
  • Snorkeling

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Direct access to the beach
  • In a national park
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
VIP chaffeur transfers from the airport/marina to the island are arranged for all guests. Guests are asked to contact the property in advance of arrival to schedule check-in/out.
For dining/tours/activities, guests must reserve them in advance by using the contact information on your booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

qualia
qualia Hamilton Island
qualia Hotel
qualia Hotel Hamilton Island
qualia Resort Hamilton Island
qualia Resort
Qualia Resort
Qualia Whitsundays
Qualia Resort Whitsundays

Qualia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 66 out of 78 reviews
Rating 8 - Good. 10 out of 78 reviews
Rating 6 - Okay. 0 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Getaway
Excellent Service
Stayed 3 nights in Nov 2024

10/10 Excellent

Mack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without question, one of the best resorts in terms of staff and service. Everyone was dedicated to making our stay perfect and they succeeded. Qualia is a beautiful resort with great rooms and beautiful property but the staff make it outstanding. Don’t miss the trip to Whitehaven and Hill inlet. Food was excellent-enjoyed the daily breakfast which they will customize to your liking. We will definitely go back if we make it back to Australia.
Stayed 3 nights in Sep 2024

8/10 Good

Maor, Skokie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place to stay in HI
Stayed 3 nights in Oct 2024

8/10 Good

Cedric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qualia muss man erleben! wunderschöne Anlage mit exklusiven großzügigen Villen mit eigenem Clubcar mit dem man die Insel erkunden kann,schöner Strand/ Poolbereich mit Wassersportmöglichkeiten die inklusive sind ,hier die wirklich engagierte superfreundliche Mia zu erwähnen! sehr angenehm der turn down service wo es Tee und Duftlämpchen gibt, sehr wohltuend für den Gast! 2 kleine Minuspunkte: Frühstück etwas chaotisch, Kaffee kommt nicht, Bestellungen werden verwechselt oder vergessen, jeden Tag die gleiche Frage nach Allergien.... Check in zunächst von Hamilton super freundlich, dann leider Mrs Holli arrogant ,fast feindselig und unterkühlt und emotionslos. Wir verlängerten den Aufenthalt dort für 2 Tage- kein freundliches Wort, dafür gleich die Summe und Aufforderungen der Kreditkarte, schade!!! Immerhin sind wir der zahlende Gast und hätte uns über ein paar warme Worte gefreut.Abgesehen davon, alles top!
Stayed 3 nights in Feb 2024

10/10 Excellent

Arley, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently spent 3 nights at Qualia Resort in early February 2024. The resort was breathtaking! We absolutely loved the staff and our Pavilion was extraordinary! We planned a fantastic excursion to the Great Barrier Reef via helicopter with a brief stop on Whitsunday Island's Whitehaven Beach. The resort has their own helipad. This resort is impeccable in every way and we cannot wait to return!
Stayed 3 nights in Feb 2024

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Lots of activities and delicious food.
Stayed 3 nights in Jan 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort... great location. Wonderful staff!
Stayed 3 nights in Oct 2023

10/10 Excellent

Dean

Stayed 3 nights in Jul 2023

10/10 Excellent

David G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas at Qualia
Wonderful experience and where you will want to be for the year end holidays. Even with all the rain it was a happening place and lots of fun.
Stayed 10 nights in Dec 2020

10/10 Excellent

SAKURA, Gold Coast

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高のホテルでした。スタッフの対応も完璧。スムーズに困ることなく旅行できました。料理も本当に美味しかったです。
Stayed 3 nights in Dec 2020

10/10 Excellent

JeffC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome , the views was great also From our room . Meals and services was 1st class. You get a golf cart to get around the island, lots of fun . Did a sunset cruise and went jet skiing, a must do.
Stayed 3 nights in Feb 2020

10/10 Excellent

Yan, Seattle, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful and best ocean side resort! The staff are very professional and wonderful and helpful. The pavilion we stayed is truly wonderful with total privacy and everything is to the expectation. The breakfast is excellent and the dinner dinning experience is spectacular! The pool and the surrounding is absolutely beautiful. The library has some most amazing book collections. It’s truly the best resort in the world.
Stayed 2 nights in Feb 2020

10/10 Excellent

Dr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
I felt like we were in paradise. Service was fantastic, as were accomodations and views. My only regret is that we didn't stay another night.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every detail was thought of and the staff were absolutely amazing.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful peaceful seclusion. A great getaway. Amazing views. Food was extraordinary.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service, excellent facilities, staff provided a dream vacation.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The service and property and pavilions are outstanding. Unforgettable experience.
Stayed 4 nights in Dec 2018

10/10 Excellent

Thao, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seamless and unforgettable . Will definitely be back.
Stayed 3 nights in Aug 2018

10/10 Excellent

linda , sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil and serene
Truly for couples and those who wants total privacy , peace and quiet. Turndown service was very nice with some nice touches. There were incidences of miscommunication eg: I requested for inroom breakfast dining on the check out day. We called reception the day b4 and the reception said a form will be brought to us. There wasn’t any. So we called the in dining and they gladly arrange. Breakfast was great though. But drinks ordered wasn’t brought to us. We saved the trouble n made it on our room in the room. The day before checkout , i called the reception to request to pick us up from our room at 10.30 am. For some strange reason , the pax came at 10am for the luggage. We were slightly confused. Beach club has this slip to inform about the timing of picking up lugguage which I find was really useful. Also our luggages were not in the van with us on the way to the airport. There was a slight panic when we do not see our luggages because the couple with us got theirs. It only came close to half an hr later which was explained to us the vehicle ( the one our luggage was on) broke down on the way here. Other than that , it was close to a perfect stay.
Stayed 2 nights in Feb 2018