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Town and Mountain Hotel

2.5 star property

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Town and Mountain Hotel

Bar (on property)
King Room | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Bar (on property)
Lounge

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
401 Main Street, Whitehorse, YT, y1a2b6
  • Midnight Sun Gallery & Gifts
    3 min walk
  • Old Log Church
    3 min walk
  • Kwanlin Dun Cultural Centre
    5 min walk
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    7 min drive

Room options

View all photos for King Room

King Room | In-room safe, desk, laptop workspace, blackout drapes

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Queen Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Quality Inn & Suites

Pet friendly
Parking included
Free WiFi
Restaurant
3.4 out of 5, (1022)
The price is $142
per night
$150 total
includes taxes & fees
Dec 12 - Dec 13
Quality Inn & Suites

About this property

Town and Mountain Hotel

Whitehorse hotel with bar/lounge
A bar/lounge, a 24-hour front desk, and ATM/banking services are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Town and Mountain Hotel offers 30 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Satellite television is provided. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Town and Mountain Hotel features an ATM. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Onsite self parking is complimentary.

Town and Mountain Hotel has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • A bar/lounge

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 1 2024 to June 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Town Mountain Hotel Whitehorse
Town Mountain Hotel
Town Mountain Whitehorse
The Town And Mountain Hotel Whitehorse, Yukon, Canada
Town and Mountain Hotel Hotel
Town and Mountain Hotel Whitehorse
Town and Mountain Hotel Hotel Whitehorse

Town and Mountain Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 56 out of 289 reviews" "
Rating 8 - Good. 126 out of 289 reviews" "
Rating 6 - Okay. 57 out of 289 reviews" "
Rating 4 - Poor. 35 out of 289 reviews" "
Rating 2 - Terrible. 15 out of 289 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Katia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
The lobby is an Off-sale liquor store as well as the hotel registration. Liquor sales don’t end until midnight and the parking lot is very sketchy with the people coming to buy liquor. There is no elevator and the room was on the third floor.
Stayed 1 night in Aug 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get more tv channels.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so kind, helpful and amazing. We had a great time .
Stayed 1 night in Jul 2024

6/10 Okay

Sylvain

Stayed 9 nights in Jul 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was the definition of a "seedy hotel". As other reviewers mentioned the place does smell bad. I was afraid to sleep under the sheets and fortunately had a sleeping bag with me on the trip. Slept in it on top of the bed.
Stayed 1 night in Jul 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Jun 2024

4/10 Poor

Sarah

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Long in the tooth
The people were super nice but the room had a pretty strong smell. The febreeze didn’t mask it. All the soft furnishings- drapes, carpet, chairs, beds need to be replaced.
Stayed 1 night in Jun 2024

10/10 Excellent

Russell

Stayed 1 night in Jun 2024

2/10 Terrible

Mike

Liked: Amenities
Location and friendliness
Stayed 1 night in Jun 2024

8/10 Good

Palma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Lisa, Sparwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

John

Traveled with group
Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, room comfort
Friendly, Clean & Quiet
The hotel is old and in need of remodeling, but clean. There is no elevator. My room was nice and clean. One thing I noticed was as old as the carpet was, it didn't make my socks or feet black, the carpet didn't feel clammy. Despite being on a corner, the hotel was quiet. I was concerned with the lack of street parking and having to park my car in the tight alley. I had a comfortable night's rest.
Stayed 1 night in Apr 2024

6/10 Okay

george

Stayed 1 night in Apr 2024

8/10 Good

Brian

Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is clueless, the hotel is mediocre and smells, they tried to bill me twice for my room, all in all I would never stay here again. Worst hotel Ive found on hotels.com yet.
Stayed 1 night in Mar 2024

6/10 Okay

Ralph

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Amber

Stayed 3 nights in Nov 2023

10/10 Excellent

dwayne

Stayed 1 night in Nov 2023

8/10 Good

S F Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very traditional. Expensive.
Stayed 4 nights in Sep 2023

8/10 Good

Yan Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Jeff

Stayed 1 night in Sep 2023

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023