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Destination Family Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Destination Family Hotel

Bicycling
Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, free WiFi
Lobby sitting area
Fridge, microwave, coffee/tea maker, freezer
Lounge

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
314 Ray Street, Whitehorse, YT, Y1A5R3
  • Sundog Carving Studio & Gallery
    3 min walk
  • Shipyards Park
    11 min walk
  • MacBride Museum of Yukon History
    13 min walk
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    5 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Club Suite, 1 Bedroom, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Double Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Single Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, free WiFi

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, free WiFi

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, rollaway beds, free WiFi

Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Suite, 1 Bedroom, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen | Desk, iron/ironing board, rollaway beds, free WiFi

Family Suite, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

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The price is $85
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$89 total
includes taxes & fees
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About this property

Destination Family Hotel

Whitehorse hotel close to Shipyards Park
A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Change of towels is available on request.
Destination Family Hotel offers 44 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Destination Family Hotel has a restaurant on site.

Languages

Arabic, Chinese (Mandarin), English, Farsi, Filipino, French, Hindi, Spanish, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: CAD 10 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Electric bike charging
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 10 per person
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

STOP FAMILY HOTEL Whitehorse
STOP FAMILY HOTEL
STOP FAMILY Whitehorse
Family Hotel Whitehorse
Stop In Family Hotel Whitehorse, Yukon, Canada
STOP IN FAMILY HOTEL
Destination Family Hotel Hotel
Destination Family Hotel Hotel
Destination Family Hotel Whitehorse
Destination Family Hotel Hotel Whitehorse

Destination Family Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 57 out of 260 reviews" "
Rating 8 - Good. 71 out of 260 reviews" "
Rating 6 - Okay. 63 out of 260 reviews" "
Rating 4 - Poor. 36 out of 260 reviews" "
Rating 2 - Terrible. 33 out of 260 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

8/10 Good

delena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable
Stayed 1 night in Aug 2024

4/10 Poor

Susan

Traveled with group
Many changes in breakfast availability. Difficult to get towels and coffee supplies
Stayed 5 nights in Aug 2024

6/10 Okay

Brooke

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not a bad little hotel. They don't offer a high standard of service, but it was reasonable and does the job.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Update everything.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location. They need to fix the rooms up replace bedding, fans, fix electrical plugs, organize the parking lot. Checkin is very slow.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no issues with the room or facility. However we were restricted to using the relatively slow elevator to move from floor to floor. I was only on the second floor, so I thought I'd just go down the stairs to leave, rather than waiting for the elevator. However I found that when I entered the stairwell, all the doors back into the hotel were locked from the inside, and the exit door at ground level was alarmed. Fortunately someone had propped the door to my floor open, so I was able to return to that easily enough in order to take the elevator, otherwise I would have been trapped in the stairwell (unless I wanted to set the alarm off).
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrone

Stayed 1 night in Aug 2024

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good enough
Stayed 1 night in Aug 2024

10/10 Excellent

Pierre

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with great and accommodating staff. Definitely recommended
Stayed 7 nights in Aug 2024

10/10 Excellent

Braam

Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goos no frills hotel
Good downtown location close to supermarket, tim hortons, laubdromat, and restaurants. Although we didnt eat, the $10 breakfast looked like a good deal.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Traveled with partner
Liked: Staff & service
Disliked: Amenities
This hotel has potential but is not quite there yet. There are many things you could do to make this a nicer place. Clean up the check in area. It seems messy and disorganized. Our room was clean but the bathroom door did not close. There was no hair dryer. My husband took a shower and the towel he took off of the rack had a brown stain in the middle, most likely an old stain but whoever folds the towels after washing should have seen it and thrown it out. There was only one coffee pod provided with the coffee maker. When you are renting out a room for two, at least provide them each with a coffee! Loose tea bags are not a good idea. They absorb moisture and smells from the room. The building it is in as well as the immediate neighbourhood is not very nice. On the pro side, the two staff members that I dealt with were very friendly and the breakfast (for a fee) was very good!
Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Destination Mountain View!
The room was clean. Bed was super comfortable. Mainly had issues with an old equipment. The coffee maker seemed to be from the 1970's and I often had to do repeated attempts to get it to start. Could not get my tv to consistently turn on. Electric plugs needed updating. I had to ask for a power cord. Sound of slamming doors in the hall would wake me up. On the upside the staff were very sweet and helpful. Plus the location was fantastic. I had a gr8 time, but if the hotel works on these few issues it will be a better experience for guests.
Stayed 6 nights in Aug 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Homeless community living right behind the property. They’re in and out of the parking lot consistently, they’re very rowdy and unkind and give the place an unsettling feeling. When confronting the owners it seems they know about them living here and told us that the homeless are “not supposed to bother customers”. Overall not a great experience.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, sketchy area Nice desk staff check in and check out
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and patient with tired travelers. It was cold when we arrived and our room was cold, so they provided a space heater we could use.
Stayed 1 night in Aug 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
the hotel was as in the photos and description. The staff was very welcoming and friendly. The city of Whitehorse is completely accessible by walk (restaurant, cinema, river, ..)
Stayed 1 night in Aug 2024

10/10 Excellent

Jiamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and price
Stayed 1 night in Aug 2024

8/10 Good

Jeong Ho

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Elsie

Disliked: Staff & service, property conditions & facilities
This would be good for people driving through needing a bed for the night. Not good if you are staying a few days. Expedia rates this a 3 star but it is not! Two at the most. You can hear everyone showering or flushing the toilet. Doors slam. Micro wave didn’t work. No AC. I won’t stay here again.
Stayed 3 nights in Aug 2024