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Cloud 9 Inn

2.5 star property

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Photo gallery for Cloud 9 Inn

Standard Double Room, 2 Queen Beds, Kitchen | Champagne service
Front of property
Standard Suite, Multiple Beds, Kitchen | Room amenity
Standard Suite, Multiple Beds, Kitchen | Room amenity
Standard Condo, Multiple Beds, Kitchenette | Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Whitecourt and District Forest Interpretive Centre
    ‪18 min walk‬
  • Rotary Park Outdoor Waterpark
    ‪5 min drive‬
  • Whitecourt Golf and Country Club
    ‪7 min drive‬

Room options

View all photos for Standard Condo, Multiple Beds, Kitchenette

Standard Condo, Multiple Beds, Kitchenette | Room amenity

Standard Condo, Multiple Beds, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 730 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly) | 1 bedroom, desk, laptop workspace, soundproofing

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 730 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, soundproofing

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed (Pet Friendly)

Basic Room, 1 Queen Bed (Pet Friendly) | 1 bedroom, desk, laptop workspace, soundproofing

Basic Room, 1 Queen Bed (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Kitchen

Standard Room, 1 Queen Bed, Kitchen | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(7 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds, Kitchen

Standard Double Room, 2 Queen Beds, Kitchen | Room amenity

Standard Double Room, 2 Queen Beds, Kitchen

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (Pet Friendly)

Basic Room, 2 Queen Beds (Pet Friendly) | 1 bedroom, desk, laptop workspace, soundproofing

Basic Room, 2 Queen Beds (Pet Friendly)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, Multiple Beds, Kitchen

Standard Suite, Multiple Beds, Kitchen | Room amenity

Standard Suite, Multiple Beds, Kitchen

  • 590 sq ft
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Whitecourt

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (660)
$72 nightly
The price was $80
The price is $72 total
includes taxes & fees
Days Inn by Wyndham Whitecourt

About this property

Cloud 9 Inn

Whitecourt hotel with free breakfast
Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Cloud 9 Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 5:30 AM and 8:30 AM.

Languages

English, Filipino, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are available for CAD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 351 out of 581 reviews
Rating 8 - Good. 175 out of 581 reviews
Rating 6 - Okay. 42 out of 581 reviews
Rating 4 - Poor. 8 out of 581 reviews
Rating 2 - Terrible. 5 out of 581 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The buildings are being renovated and updated. My suite was properly cleaned and ready when i arrived. The bed was comfortable. The included Breakfast was great, the best I have had at a hotel in a long time. Unfortunately the gym was being renovated and was closed. I will surely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carla, Sherwoood Park

Stayed 1 night in Mar 2025

10/10 Excellent

Isabelle

Business traveler
Liked: Amenities
The rooms were immaculate, no old, stinky carpet, nicely, renovated, and fresh! Customer service was outstanding and breakfast was fresh and fabulous. We travel a lot, and I fully recommend this one for sure!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Professional

Decent staff and good location in Whitecourt. The rooms are clean and modern. Walls are a little thin so lots of diesel truck noise in the morning as workers go off to shifts, but other than that a good place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was amazing. Freshly renovated and very nice. Outside was dirty from renovations and everday garbage.
Stayed 1 night in Mar 2025

10/10 Excellent

Doraine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay - great rest while undergoing dental treatments.
Stayed 5 nights in Feb 2025

10/10 Excellent

Tammara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very friendly, room was clean and comfortable. I would stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Nathan

Traveled with family
Liked: Cleanliness, staff & service
Older hotel that’s ok, the heat is in very high, makes it very hot at night. Decent stay for the money.
Stayed 1 night in Jan 2025

4/10 Poor

Leanne

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Mattresses are terribly worn out ! Windows extremely outdated otherwise the room was clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, good breakfast, polite service, clean and tidy.
Stayed 1 night in Feb 2025

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Served hot breakfast was fantastic!!
Stayed 1 night in Jan 2025

10/10 Excellent

Lorraine, Dawson Creek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , easy to get to , very friendly staff, we stayed in a newly renovated room . Would definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

Maureen

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always helpful and friendly service. Rooms are clean and place is quiet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Margaret

Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Penny

Stayed 1 night in Jan 2025

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
The room I had, had been recently renovated. Very clean and all I needed was there. Bed was quite firm so my sleep wasn’t the best. Desk staff were very friendly. Did not have the breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Great staff and quiet clean rooms . Great place to stay for work for the price
Stayed 1 night in Jan 2025

10/10 Excellent

Hector

Business traveler
Liked: Amenities
Liked it was easy check in, friendly staff, very clean and liked the renovated rooms.
Stayed 2 nights in Jan 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Lowell

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025