Cloud 9 Inn

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Cloud 9 Inn

Standard Double Room, 2 Queen Beds, Kitchen | Champagne service
Property entrance
Exterior
Standard Suite, Multiple Beds, Kitchen | Room amenity
Standard Condo, Multiple Beds, Kitchenette | Room amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Scott Safety Centre
    10 min walk
  • Allan and Jean Millar Community Centre
    12 min walk
  • Whitecourt and District Forest Interpretive Centre
    16 min walk
  • Whitecourt, AB (YZU)
    9 min drive

Room options

Standard Condo, Multiple Beds, Kitchenette

  • 730 sq ft
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 2 Queen Beds

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 730 sq ft
  • Sleeps 6
  • 3 Queen Beds

Room, 1 Queen Bed

  • 295 sq ft
  • Sleeps 2
  • 1 Queen Bed

Basic Room, 1 Queen Bed (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Kitchen

  • 335 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room, 2 Queen Beds, Kitchen

  • 334.1 sq ft
  • Sleeps 4
  • 2 Queen Beds

Economy Room, 2 Queen Beds

  • 295 sq ft
  • Sleeps 4
  • 2 Queen Beds

Basic Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Suite, Multiple Beds, Kitchen

  • 590 sq ft
  • Sleeps 6
  • 3 Queen Beds

Similar properties

About this property

Cloud 9 Inn

Whitecourt hotel with free breakfast
Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.
A complimentary full breakfast is served each morning between 5:30 AM and 8:30 AM.

Languages

English, Filipino, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1979

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15 per night
Cribs (infant beds) are available for CAD 10 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10 per stay
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 298 out of 505 reviews" "
Rating 8 - Good. 158 out of 505 reviews" "
Rating 6 - Okay. 38 out of 505 reviews" "
Rating 4 - Poor. 7 out of 505 reviews" "
Rating 2 - Terrible. 4 out of 505 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrone Tony, Slave Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended
Stayed 2 nights in Aug 2024

6/10 Okay

Rodney

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cassie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome front desk at check in Great room n cleanliness was good. Bed was comfy. Great price
Stayed 1 night in Aug 2024

8/10 Good

Gayle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very very friendly! Breakfast was pretty good too.
Stayed 1 night in Aug 2024

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rate, slept too late for breakfast, room was clean.
Stayed 1 night in Aug 2024

8/10 Good

Kendall

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Second floor room with only stairs wasn’t fun with fair amount of luggage. Room was nice and large size. The breakfast was also very good and convenient. The variety of items rotated daily which was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer care service
Stayed 1 night in Aug 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value.
The room was recently renovated and is in excellent shape. The included breakfast was a cooked when you came into the breakfast area. Stay was knowledgeable and friendly. For a 2 star hotel this was, well... excellent. We'll stay here whenever we're in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Gayle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people!
Stayed 1 night in Aug 2024

8/10 Good

Chelsie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great little Inn ! The rooms were clean, the staff were extremely pleasant and personable, which made you feel right at home. My only thing was the bed was very hard and uncomfortable for me. I didn’t get a chance to have their complimentary breakfast as we slept in, but when I checked out I could still smell it and it smelt wonderful. Would definitely stay here again if we’re in the area.
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management/staff of this facility were very friendly. They were quick to fix an issue we had. It is an older building with its quirks, but the rooms have been renovated and were neat and clean. Breakfast was amazing. Sausage, eggs and hashbrowns delivered to your table. Wonderful service.
Stayed 2 nights in Aug 2024

8/10 Good

Tiana

Traveled with family and small children
Liked: Amenities
Absolutely lovely staff, delicious breakfast and nice clean room, my only complaint is that the area is a little sketchy. It’s more of a “workers”motel, not really for families.
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

This was a very inexpensive stay at a motel. Building is old needs some repairs. The bed was pretty hard , And the people above us extremely noisy . Staff was very friendly and accommodating to let us stay a couple hours past our checkout due to a vehicle breaking down. Overall, it was a good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Lorne Crystal Takayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated property on outside makes the passerby think, "Hmm. Maybe not." Yet the rooms are renovated, clean, secure and oh so comfortable. I've mentioned before and I'll say it again, as they slowly renovate and update, watch out remaining WC hospitality industry, these guys will reign! Such impeccable service and such clean rooms that you instantly establish a trust with them and never worry about your safety or the true cleanliness. You just KNOW it's truly clean, truly there for your comfort and service and 24/7 surveillance security and more. Home away from home.
Stayed 1 night in Jul 2024

10/10 Excellent

Kristine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and clean. And the staffs are friendly..
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate the staff very friendly and helpful. The breakfast is great. Room ms are clean. I like that you can watch a streaming service if you want to. Concerns: the mattresses are way too firm. It was very uncomfortable. And although it looks nice you need a counter in the bathroom. A small sink vanity is not good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karlene

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, I stayed in a newly renovated room and it was so cute and well set up. Great pricing and they even offered me a bowl for my dog. Breakfast was very good, and the dining area is so cute and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the front desk was AWESOME!!! The room was spacious, clean and fairly comfortable!!! It wasn't noisy, but somebody did park in the space that was in front of my room and somebody also kept trying to log into their iPad and it disrupted my TV, as that is the device where it kept trying to log in to!!! And, the only other issue was the fan in the bathroom wasn't working, which I forgot to mention upon checkout!!! Other than that, I didn't really have any other issues!!! This was my second or third time staying at this property and I would stay there again!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place Would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stay, nice people, clean and very nice family accommodations. Needs better door locks for those with toddlers. Noone can get in but kids can easily get out.
Stayed 1 night in Jun 2024

10/10 Excellent

jodee

Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Stayed 2 nights in Jul 2024