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Sonesta White Plains Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta White Plains Downtown

Indoor pool, sun loungers
Meeting facility
Ballroom
Indoor pool, sun loungers
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
66 Hale Ave, White Plains, NY, 10601
  • The Westchester Mall
    5 min walk
  • White Plains Hospital Center
    14 min walk
  • Galleria at White Plains
    16 min walk
  • White Plains, NY (HPN-Westchester County)
    9 min drive

Room options

View all photos for Executive Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Corner (Corner)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Corner (Corner)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Hair dryer, towels

Executive Suite, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (One Bedroom)

Hair dryer, towels

Executive Suite, 1 King Bed (One Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible (Mobility Tub)

Deluxe Room, 1 Queen Bed, Accessible (Mobility Tub) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

HYATT house White Plains

Pool
Breakfast included
Pet friendly
Parking included
4.2 out of 5, Very Good, (1060)
The price is $237
per night
$271 total
includes taxes & fees
Dec 11 - Dec 12
HYATT house White Plains

About this property

Sonesta White Plains Downtown

White Plains hotel walkable to The Westchester Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Airport pick-up is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sonesta White Plains Downtown offers 402 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Sonesta White Plains Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wireless Internet access (surcharge).

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2024.

Sonesta White Plains Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Mix Bar and Kitchen - This bar specializes in American cuisine and serves dinner only.
Whisk - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free airport pick-up shuttle
  • Self parking on site (USD 20 per night)
  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mix Bar and Kitchen
  • Whisk

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 28.59 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 0.00 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Sonesta White Plains Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 628 out of 1125 reviews" "
Rating 8 - Good. 255 out of 1125 reviews" "
Rating 6 - Okay. 123 out of 1125 reviews" "
Rating 4 - Poor. 71 out of 1125 reviews" "
Rating 2 - Terrible. 48 out of 1125 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under renovation. Staff was super helpful and eager to please.
Stayed 1 night in Aug 2024

10/10 Excellent

Lundy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was wonderful and helpful the rooms were clean just the bathroom cabinets needs some updating after all it was a great place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Badi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

8/10 Good

Linzi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Smart tv in room
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Stayed 3 nights in Aug 2024

10/10 Excellent

Kenyetta

Liked: Cleanliness
Finish up with the renovations
Stayed 1 night in Aug 2024

4/10 Poor

Darren

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Stayed 9 nights in Aug 2024

10/10 Excellent

Michael

Stayed 5 nights in Aug 2024

10/10 Excellent

Christine

Business traveler
Liked: Staff & service, property conditions & facilities
It is currently under renovation but the rooms were great and they still had dining options at the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wenkin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Business traveler
the hotel is very messy as it is undergoing construction. still, you are charged a 25 dollar service fee while there is no service really…
Stayed 1 night in Aug 2024

4/10 Poor

James

This is my “go to” hotel when staying in the area. While the renovation are a slight inconvenience it was the noise and smell of smoke from a near by room that made my stay unpleasant.
Stayed 2 nights in Aug 2024

10/10 Excellent

Seida

Liked: Cleanliness, staff & service, property conditions & facilities
I love it. No complaint.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruben, MIDDLESEX

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent upon our arrival was very helpful. Hotel’s location is very close to many amenities and HPN airport as well.
Stayed 1 night in Aug 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

xavier

Liked: Cleanliness, staff & service
The customer service is an experience of genuine warmth. Good Times👍
Stayed 4 nights in Aug 2024

2/10 Terrible

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking inconvenient, 4 hours pool open daily is ridiculous, smells bad, noisy construction, water turned off. Staff helpful but limited.
Stayed 1 night in Aug 2024

10/10 Excellent

Sloan

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Business stay
Finding the entrance due to renovations not so great. Complimentary hot cups missing in room. AC thermostat set at 64 degrees and could not be changed. Had to be turned off to regulate the temperature. Service was friendly, room was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Elmeriza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. There are several restaurants within walking distance. Safe area. Accommodating staff. It would have been better if the pool was bigger. Overall, we had a wonderful 3-night stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay
Stayed 1 night in Aug 2024

6/10 Okay

Mirtha Juana, Starkville

Traveled with family
Liked: Cleanliness
Across from Westchester mall. Quiet area. Airport shuttle could not be pre-scheduled and not available upon request. Did not know it was being remodeled and dining options were limit. We were given a quiet room.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
watch out for adjoining rooms!
I would recommend the hotel purely on location, as it is very close to downtown White Plains and the train station. However, be careful to avoid adjoining rooms. The walls and doors are so thin that we heard everything happening next door (and I mean everything)...we had restless nights listening to our neighbors have normal volume conversations and watching what felt like a respectful TV volume, but the walls are so thin that it felt like they were in the room with us. Also, the AC units were old and inefficient - the loud noise turning on woke most of our party, and the humidity in the room was so high that the towels wouldn't dry. Which, by the way, we had asked ot be refreshed each of the three nights we stayed, and which never happened. Also, check the price before you get the breakfast - a buffet cost our family of four $100 with tip. Staff was very friendly and the location is great, but not if you're looking for rest at the end of a long day.
Stayed 3 nights in Jul 2024

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Positives: Everything in the room! 1. Awesome room! Clean and the Air conditioning is amazing! 2. The valet attendant was very nice, did not yell at you for double parking, and was accommodating. (Bald with go-tee) Negatives: Everything outside of the room. 1. They charge you $20 to park in their garage… they do not validate! 2. They are under construction so there are long lines to check in, the continental breakfast is in a hallway, and the bar/restaurant is in a conference room… it’s really awkward. 3. The continental breakfast is not free. They don’t even give free coffee. Not accommodating at all. 4. I worked with 2 front desk people. One was a young girl who seemed like she didn’t want to be there and ignored my question. The other was a really polite man who didn’t speak English well and didn’t understand my question.
Stayed 1 night in Aug 2024