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Sonesta White Plains Downtown

4.0 star property

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Photo gallery for Sonesta White Plains Downtown

Relax by the rectangular pool surrounded by lounge chairs and a bench.
Welcome to our hotel, featuring a sleek entrance with a glass door and potted plants, set beneath a skylight.
Relax in our outdoor lounge with comfortable seating and a warm fire feature.
Relax in a stylish seating area with a plush sofa set, coffee table, and elegant chandelier.
Enjoy a beautifully set table with fine china and elegant flowers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool

Explore the area

Map
66 Hale Ave, White Plains, NY, 10601
  • The Westchester Mall
    ‪6 min walk‬
  • White Plains Hospital Center
    ‪11 min walk‬
  • Westchester County Center
    ‪2 min drive‬
  • White Plains, NY (HPN-Westchester County)
    ‪12 min drive‬

Room options

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, Multiple Beds

  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Corner

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Luxury Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Sonesta White Plains Downtown

White Plains hotel walkable to The Westchester Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free airport pick-up are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sonesta White Plains Downtown offers 402 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

This White Plains hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Sonesta White Plains Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and 18 meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2024.

Sonesta White Plains Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Mix Bar and Kitchen - This bar specializes in American cuisine and serves dinner only.
Whisk - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle
  • Secured, covered self parking on site (USD 20 per night)
  • Secured, covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 24 for adults and USD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mix Bar and Kitchen
  • Whisk

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 18 meeting rooms
  • 20,000 square feet of conference space
  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Renovated entire property - July 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 28.59 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 16 for children
  • Covered self parking fee: USD 20 per night (in/out privileges)
  • Covered valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Sonesta White Plains Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 663 out of 1092 reviews
Rating 8 - Good. 214 out of 1092 reviews
Rating 6 - Okay. 111 out of 1092 reviews
Rating 4 - Poor. 64 out of 1092 reviews
Rating 2 - Terrible. 40 out of 1092 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sheila, Hampton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice room and very comfortable bed. The walls are thin.
Stayed 1 night in Apr 2025

10/10 Excellent

Marino, Slate Hill

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Deidre

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property across the street from a very upscale mall. Recently renovated, it is beautiful and super modern.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property is a perfect location
Stayed 1 night in Mar 2025

4/10 Poor

Jacqueline

Disliked: Staff & service, amenities, property conditions & facilities
We asked repeatedly for room service, but didn’t get it. When we called for coffee pods, we got towels. Finally, got coffee, but no cups.
Stayed 3 nights in Mar 2025

8/10 Good

BARBARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it when the people that work there are friendly. The only thing I didn't like was that I had to pay for the breakfast buffet.
Stayed 3 nights in Mar 2025

10/10 Excellent

roy

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noel at the front desk was very friendly and accommodating. I felt very much appreciated as a guest. I highly recommend Noel for his customer service and friendliness.
Stayed 2 nights in Mar 2025

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was terrific!
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Indoor pool getaway with kids!

Super friendly staff, very accommodating, good location.
Stayed 1 night in Mar 2025

4/10 Poor

Dalton

Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Stayed 1 night in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Served my purpose.
Stayed 1 night in Mar 2025

10/10 Excellent

Charlena, Princeton

Stayed 2 nights in Feb 2025

10/10 Excellent

RAISA

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Janyse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mohammed and Darlain were amazing help!! They gave me the best of the best . Couldn’t have asked for better
Stayed 1 night in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. Excellent hotel. Will stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

nana

Best hotel ever breakfast was amazing and rooms was very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Frets

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

CHRISTINA, Garden City

Stayed 1 night in Mar 2025

6/10 Okay

Jessica, Coconut Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pipes were annoying at night by our room. Constantly banging and making noise.
Stayed 2 nights in Feb 2025

10/10 Excellent

stephen

Stayed 2 nights in Feb 2025

10/10 Excellent

Derreck

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it !

Awesome experience. Everything was clean and staff was very friendly and helpful.
Stayed 2 nights in Nov 2024