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Holiday Inn Express & Suites White Haven - Poconos by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites White Haven - Poconos by IHG

Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Exterior
Exterior
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Route 940, White Haven, PA, 18661
  • Split Rock Resort Indoor Waterpark
    ‪9 min drive‬
  • Jack Frost Mountain Resort
    ‪10 min drive‬
  • Lake Harmony
    ‪11 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds

  • 420 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Express & Suites White Haven - Poconos by IHG

White Haven hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express & Suites White Haven - Poconos by IHG offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This White Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites White Haven - Poconos by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 603 square feet (56 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-out. Onsite self parking is complimentary.

Holiday Inn Express & Suites White Haven - Poconos by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express & Suites White Haven - Poconos White Haven
Holiday Inn Hotel White Haven-Lake
Holiday Inn White Haven-Lake
Holiday Inn Express Suites White Haven Poconos
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Holiday Inn Express White Haven Poconos
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Holiday Inn Express Hotel Suites White Haven Lake Harmony
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Express White Haven Poconos
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Holiday Inn Express & Suites White Haven - Poconos by IHG Hotel

Holiday Inn Express & Suites White Haven - Poconos by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 506 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

nazbanoo

Disliked: Staff & service
Our room was on highway side and it was so noisy. Also there was no water in the room and when I called housekeeping to bring us some water they said I can go downstairs to buy it!
Stayed 1 night in Feb 2025

8/10 Good

Isaac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was looking nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Navdeep

Liked: Staff & service, property conditions & facilities
The staff is very friendly. They got pool and hot tub. Breakfast was hot and fresh , stocked up. The room is spacious and equipped with microwave, fridge .
Stayed 1 night in Feb 2025

8/10 Good

Akeya

Stayed 1 night in Feb 2025

10/10 Excellent

Shawn

Stayed 3 nights in Dec 2024

10/10 Excellent

tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, very comfortable bed, and great breakfast. Will stay here again. Only thing to improve would be the cleanliness of the pool/hot tub.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Very nice hotel with complimentary breakfast.
Stayed 1 night in Feb 2025

6/10 Okay

Megan

Liked: Staff & service
Disliked: Property conditions & facilities
We did not have any hot water in our shower, and the shower fixtures were loose. The parking lot was a sheet of ice and had not been salted or treated. We almost fell several times with little kids in the parking lot.
Stayed 1 night in Feb 2025

10/10 Excellent

Dave

Stayed 1 night in Feb 2025

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski bums

Great place, convenient for skiing at Frost and Boulder. There are a few gas stations and fast food places around. Nice hotel breakfast. The staff was very accommodating when I found out I had mistakenly reserved the wrong room size. They accommodated my new request quickly and without fuss. WIll stop here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Ellie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again! Front desk staff were amazing!
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Stayed 1 night in Jan 2025

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Towels could have been softer/fluffier.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Stayed 3 nights in Jan 2025

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
We liked the location- close to where we planned on snow tubing. The morning breakfast was also nice with several different options and the menu was different the two days we stayed. We did not like how loud the people above us sounded in our room, the heat didn’t work correctly- too hot or too cold, there were no paper supplies when we checked into our room , the pool/hot tub area was nice but the pool was very cold and the overall chlorine content was so high it was hard to breathe after 20 minutes. The overall cleanliness of the hotel was not very good. I would not stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cosmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a renovated very nice hotel close to Jackfrost where we went skiing. Decent dining options around the hotel . Spacious and clean room . Very friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Qianjie

Stayed 1 night in Dec 2024

2/10 Terrible

Allison

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and Loud

Our room was barely cleaned, the sheets had someone else's hair on them and there was an old sock in the bed. The fridge was filled with decaying food. The bathroom had mold growing down the walls. The bath towels were horrible size and quality. We were given a first floor room across from the pool and the noise level was unacceptable until 10pm, not to mention you could easily hear the neighboring room, as well as the room above. The bed itself was comfortable, although you couldn't sleep because of the noice from the pool area and the men screaming at football in the common area. The pool area was clean, although the towels in the pool weren't kept stocked. The breakfast was ok, it was free, and the breakfast area was kept well supplied and clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Great last minute stay convenient to 476 and skiing
Stayed 1 night in Jan 2025

10/10 Excellent

TaMeka, White Plains

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
My stay was great. The only thing is that the sink and tub had difficulty draining.
Stayed 2 nights in Jan 2025

6/10 Okay

Peter

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Aytug

Liked: Staff & service, property conditions & facilities
Good deal, friendly personnel
Stayed 1 night in Jan 2025