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Comfort Inn - Pocono Mountains

2.5 star property

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Photo gallery for Comfort Inn - Pocono Mountains

Lobby
Lobby
In-room safe, iron/ironing board, free WiFi, bed sheets
Indoor pool
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • Gym

Explore the area

Map
At I 80 Rr 940, White Haven, PA, 18661
  • Split Rock Resort Indoor Waterpark
    ‪9 min drive‬
  • Lake Harmony
    ‪10 min drive‬
  • Jack Frost Mountain Resort
    ‪11 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Accessible, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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1 bedroom, desk, iron/ironing board, free cribs/infant beds

Holiday Inn Express & Suites White Haven - Poconos by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1001)
$123 nightly
The price is $123 total
includes taxes & fees
Holiday Inn Express & Suites White Haven - Poconos by IHG

About this property

Comfort Inn - Pocono Mountains

White Haven hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Comfort Inn - Pocono Mountains offers 100 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn - Pocono Mountains features an indoor pool and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This White Haven hotel also offers a vending machine, an arcade/game room, and gift shops/newsstands. Onsite self parking is complimentary.

Comfort Inn - Pocono Mountains is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pocono
Comfort Inn Pocono Mountain
Comfort Inn Pocono Mountain Hotel
Comfort Inn Pocono Mountain Hotel White Haven
Comfort Inn Pocono Mountain White Haven
Comfort Inn Pocono Mountains Hotel White Haven
Comfort Inn Pocono Mountains Hotel
Comfort Inn Pocono Mountains White Haven
Comfort Inn Pocono Mountains
Comfort Inn-Pocono Mountain Hotel White Haven
Comfort Inn White Haven
White Haven Comfort Inn
Comfort Inn Pocono Mountains
Comfort Inn - Pocono Mountains Hotel
Comfort Inn - Pocono Mountains White Haven

Comfort Inn - Pocono Mountains Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 262 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 134 out of 1001 reviews
Rating 2 - Terrible. 129 out of 1001 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

sean

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

BRIAN, WELLSVILLE

Stayed 1 night in Mar 2025

4/10 Poor

Noah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was mold in the fridge and shower
Stayed 2 nights in Mar 2025

4/10 Poor

Luisa

Traveled with family
Disliked: Staff & service, property conditions & facilities
-
Stayed 1 night in Mar 2025

6/10 Okay

Shellsea

Liked: Property conditions & facilities
Not bad for the price
Stayed 3 nights in Feb 2025

4/10 Poor

Ryan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty when we checked in. They do not provide housekeeping until after the third night. After the second night we had to request fresh towels .
Stayed 3 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

6/10 Okay

Justin

Stayed 1 night in Feb 2025

4/10 Poor

Tara

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice but rooms were filthy! Area around toilet base looked like it hadn’t beed cleaned in months. There were hairs on the sheets and not just the top blanket but under the covers. The tables looked like they hadn’t been dusted and the shower had some black mildew/mold all over the grout. The halls hadn’t been vacuumed and the walls looked like people had smeared their dirty hands on them. The location is convenient and the Mexican restaurant next door had delicious tacos but I would still never stay here again
Stayed 2 nights in Feb 2025

6/10 Okay

Christopher

Traveled with family
Our family stayed at the Comfort Inn for a quick getaway to enjoy Snow tubing at Big Boulder. It was clear this hotel was not used to a full house. We got 2 of the last 3 rooms available. Neither room had towels when we arrived. When we asked for them, the desk didn’t have any and it took longer than expected for housekeeping to bring them. When we asked for a set for the second room, they called and asked us to come get them. Again, it seemed like they were short staffed! Also – toilet paper was sitting on the sink counter instead of on the roll. Rooms: Queen Beds felt smaller than our queen at home, but comfortable and we all slept well. One room had an updated HVAC unit with digital display, the other room had an older unit which was tougher to find the right temperature. There was a large bench for suitcases or sitting as well as a table and two chairs. Small fridge and microwave are also provided with a small safe in the closet. In one of the bathrooms, most the bulbs were burned out and one flickered. This was quite annoying. Based on how long it took to get towels, I felt it was pointless to bring it up to the desk. Pool area had a power outage and needed to close early. The game room also needed to close early. For what we needed, the hotel was fine – a place to crash, shower, etc after tubing. If you are looking for a more pampered experience, I do not recommend it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

White Haven 2025-1

Indoor pool as well as Hotel Staff being so helpful. We enjoyed the complimentary breakfast each morning
Stayed 1 night in Jan 2025

6/10 Okay

Kamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We did enjoy the resturant attached to the building, the rest of the hotel need some maintenance. Holes in the all in our room, the bedding was gross.
Stayed 1 night in Feb 2025

4/10 Poor

Timothy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Alex

Business traveler
Room was cold and heater did not seem to work
Stayed 2 nights in Jan 2025

10/10 Excellent

Junia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were attentive and helpful.

Manager was very helpful and changed my date of stay even though it was booked with 3rd pary. Staff were very attentive and helpful during my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

White Haven 2025

We enjoyed our stay and the indoor pool
Stayed 1 night in Jan 2025

4/10 Poor

Anthony

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The fridge in our room had black mold throughout parts of it. The shower also looked like it had small amounts of it near the soap holder.
Stayed 1 night in Jan 2025

6/10 Okay

Grant

Stayed 1 night in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Darren

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1.. there is no whirlpool or hot tub!!! Place has not been renovated in decades.. toilets are on an offset angle to accomodate a shelf that is to low to get the top of the toilet tank open because the mirror was to big. The door handle to our room was broken and had to request a new room sinxe they never sent someone to fix it. It was also broken in the morning. The continental breakfast had no fruit or pastries. Thr bacon was microwaved.. the lobby where you ate must have had no heat because it was just as coldnoutside as inside and the pool had no overhead lighting. I would never stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Lien

Traveled with group
Liked: Cleanliness, staff & service, amenities
Overall good experience, room was still a little dirty when we checked in though.
Stayed 1 night in Jan 2025

4/10 Poor

Matthew

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We have stayed at the Comfort In before. Good location due to proximity to ski slopes. Previous stays were decent. This time we were very disappointed in the cleanliness of our room. Upon checking in we had found dead bugs floating in the toilet. A weird gross stain on the mattress topper and mattress. To top it all off our comforter had something that looked like a big blob of dried gum stuck to it. The staff was lovely and changed our room pretty fast. But overall the room was gross.
Stayed 2 nights in Jan 2025

8/10 Good

syiashia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to add turkey products to the breakfast
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

2/10 Terrible

Latesha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water in the sink .The paper said my housekeeper was Susan V no one cleaned the room for the 3 days we were there. The tub was filty black stains in it , the curtains in the bathroom broken ( not attractive for guests) the outlet in bathroom not working, indoor pool freezing, those eggs for breakfast made my boyfriend and I sick worh our stomach for days, what a horrible experience. What i can say is the GM manager I spoke with to pay for an extra day bc my boyfriend was too tired to drive back home to NY was nice but our experience bad
Stayed 2 nights in Jan 2025