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Macdonald Hill Valley Hotel, Golf and Spa

4.0 star property

Choose dates to view prices

Photo gallery for Macdonald Hill Valley Hotel, Golf and Spa

Front of property - evening/night
Indoor pool, sun loungers
BBQ/picnic area
Reception
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Tarporley Road, Whitchurch, England, SY13 4HA
  • Hill Valley Golf Club
    ‪2 min walk‬
  • JB Joyce and Company
    ‪4 min drive‬
  • Alderford Lake
    ‪7 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪64 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (Standard Accessible Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Double Bed, Accessible (Standard Accessible Double)

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Super Deluxe King)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Standard Twin)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Standard Twin)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Standard Golf View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Standard Golf View)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Deluxe King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Deluxe King)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed (Standard Double)

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Standard King)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Macdonald Hill Valley Hotel, Golf and Spa

4-star Whitchurch hotel with golf course
Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Macdonald Hill Valley Hotel, Golf and Spa offers 80 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

This Whitchurch hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Macdonald Hill Valley Hotel, Golf and Spa features a golf course and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3669 square feet (341 square meters) include conference space. This eco-certified hotel also offers a fitness center, a sauna, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Macdonald Hill Valley Hotel, Golf and Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Borders Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Reservations are required.
HILL VALLEY LOUNGE BAR - This bar serves light fare only. Happy hour is offered.
HILL VALLEY SPORTS BAR - Overlooking the golf course, this bar serves light fare only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Borders Restaurant
  • HILL VALLEY LOUNGE BAR
  • HILL VALLEY SPORTS BAR

Things to do

  • 36-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,669 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Fee for in-room wireless internet: GBP 10 per 24-hour period (rates may vary)
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hill Valley Hotel
Hill Valley Macdonald Hotel
Macdonald Hill Valley
Macdonald Hill Valley Hotel
Macdonald Hill Valley Hotel,
Macdonald Hill Valley Hotel, Golf and Spa Hotel
Macdonald Hotel Hill Valley
Macdonald Valley Hotel
Macdonald Hill Valley Hotel, Golf and Spa Whitchurch
Macdonald Hill Valley Hotel, Golf and Spa Hotel Whitchurch

Macdonald Hill Valley Hotel, Golf and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 209 out of 603 reviews
Rating 8 - Good. 202 out of 603 reviews
Rating 6 - Okay. 113 out of 603 reviews
Rating 4 - Poor. 55 out of 603 reviews
Rating 2 - Terrible. 24 out of 603 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Stayed 1 night in Mar 2025

8/10 Good

RICHARD

Traveled with family
We had a very good welcome when we arrived late due to a wedding we were attending. Quick and efficient check-in. Rooms were generally good, although the shower had signs of orange bacteria and some black mould on the ceiling. The bottom of the shower door and sealant around it was tatty and looked dirty, so much so that I didn’t want to use it. Breakfast was good, bit limited choice due to additional £5 charge for what you would expect to be on an ordinary hotel menu. Continental breakfast was ok-ish, bit limited. Price of breakfast was quite expensive. Staff were good, especially the ma. In charge. Overall, good, but still things that need sorting. Places like the premier inn have their breakfast sorted and we regularly stay there because of their good and reasonably priced breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Anthony

Liked: Room comfort
Disliked: Cleanliness

Disappointing!

We booked a deluxe room. The bedroom was fine but the bathroom was a huge let down. Mould in the shower tray and above on the ceiling. They had also had some sort of leak on the ceiling and it’s was mouldy and flaking paint! The bedroom was warm but the corridors, reception area and downstairs bar was cold, with additional electric fan heaters around - which didnt make much difference! As our stay was only one night, this was all very disappointing.
Above shower
Shower
Stayed 1 night in Feb 2025

4/10 Poor

andrew

Business traveler
Disliked: Property conditions & facilities, room comfort

Macdonald Hotel - quite poor

Arrived late at night and sign posting was dimly lit. check-in ok. carpets on way to hotel block were dirty. Room was very big but cold all through night. shower would not turn off. TV Channels very limited no 3 pin plug sockets at side of bed so had to charge phone in on other side of room. Ordered fish but no fish available, had to settle for very expensive burger which had a very hard bun base. Only coke available in small and very expensive 330ml glass bottle. Breakfast took its time being cooked and bacon was very fatty. Not happy really
Stayed 1 night in Feb 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Emma

Traveled with partner
We enjoyed our stay in the McDonald hill valley hotel. Bathroom needed redecorating. On arrival, we checked in, as we entered our room we actually walked in on someone in bed who was not at all happy understandably. Neither were we. Somehow we’d been allocated a room that had already been allocated to someone else. Very embarrassing situation. Staff were apologetic and we were offered an upgraded room. Other than that no other problems. The bed was very comfortable.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Overall disapp

Hotel is cold in some communal areas, bedroom however was super warm and cosy. Generally the hotel is looking tired, that goes for the Spa too. The room, at first looked quite lavish until i got to the bathroom which was not only dirty but the workmanship was shocking. The bed linen was clean and the bed was super comfy. Choice of pillows. Food prices are soooo overpriced and quite frankly unreasonable, (we ordered off the bar menu). Breakfast offered plentiful choice, not all items were warm. Overall disappointing..
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Ok room, friendly staff.
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Traveled with family
Stayed 5 nights in Jan 2025

8/10 Good

Laurence

Stayed 1 night in Dec 2024

10/10 Excellent

Conor

Stayed 1 night in Dec 2024

6/10 Okay

Gillian

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Ok stay

Pleasant stay but hotel could do with some TLC especially the bathroom. Layout of hotel odd. Lounge area could be nicer, feels hidden away.
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

4/10 Poor

David

Disliked: Staff & service, room comfort

UNDERWHELMED YET AGAIN!

Hill Valley never fails to disappoint!! Hotels.com refused to refund my money after I entered an incorrect date by error. This is totally IMMORAL. The hotel was virtually empty. My room was COLD on arrival. The TV did not work (wrong remote control left with TV!). No instructions on how to use the Nespresso machine. Chairs in bar restaurant were grubby. My meal was incorrectly described on the menu; some of the food was hot. Some was cold. And served on a cold plate! No condiments on the table. Sound system playing piped music was totally distorted. Needs replacing. Little things mean a lot in a 4* hotel. Hill Valley needs a major shake up and spruce up. It's a shame they have the virtual monopoly on hotel accommodation in the Whitchurch area. Premier Inn would be a better choice.
Stayed 1 night in Dec 2024

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service
The staff were very friendly and helpful. The property is looking a bit tired.
Stayed 3 nights in Dec 2024

6/10 Okay

Andrew

Traveled with family
Liked: Room comfort
Hotel is a little tired and doesn’t meet the standards of excellence to which it aspires.
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Traveled with family
Liked: Room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Karen

Business traveler
Liked: Cleanliness, staff & service, room comfort

Well located but dated

Well located for a business trip. Hotel getting quite tired and in need of refurbishment, although the hotels.com photos gave the impression of being very well maintained. Piped music system had a wiring issue meaning very annoying buzz/hiss accompanied breakfast/dinner/bar.
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Stayed 2 nights in Nov 2024

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort

Superb Staff!

The staff at this hotel were exceptional. After trying to get a taxi without success and having an injured leg, the front desk staff arranged for one of the other members of the team to drive us to the train station. They went above and beyond and it was really appreciated.
Stayed 1 night in Nov 2024