2/10 Terrible
JU YING, Vancouver
Traveled with family
Jun 2, 2025
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel was undergoing major renovation during my stay, including the instalment of a lift. My review will be based on my experience during my stay with these renovations ongoing.
This is an establishment that has seen some age, and my room was located on the 4th floor. The staff did not offer any service to carry my bag, which other similar establishments did (and to which I had refused). I had noticed many seniors on the upper floors had to carry their bags themselves with struggle, and to make the matters worse, each floor in the hotel is significantly higher than other buildings without lifts.
The room I was offered is one of the most recently refurbished rooms, and it was overall satisfactory in cleanliness. One thing that I found slightly shocking was that given the recent refurbishment, the room did not have temperature control unit and instead had a portable fan and a portable heater.
I had also fancied the restaurant for dinner service however after standing at the waiting area and 3 different staffs walked pass by without hint of service (or greeting) even when calling out to them, I decided elsewhere.
The biggest issue for me was the fact that because of the ongoing renovation, there was a distinct smell in the halls of the hotel that did not smell pleasant or healthy and tickled my throat. I was overall looking forward to leave the premise as soon as I could.
JU YING
Stayed 1 night in May 2025
