Penny Hedge, Whitby by Marston's Inns

4.0 star property

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Photo gallery for Penny Hedge, Whitby by Marston's Inns

Reception
Dining
Dining
Bar (on property)
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
Stainsacre Lane, Whitby, England, YO22 4NL
  • Whitby Harbour
    ‪20 min walk‬
  • Captain Cook Memorial Museum
    ‪2 min drive‬
  • St Mary's Church
    ‪3 min drive‬

Room options

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double or Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

Double Room, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Penny Hedge, Whitby by Marston's Inns

4-star Whitby inn close to Whitby Harbour
This smoke-free inn features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Penny Hedge, Whitby by Marston's Inns offers 28 air-conditioned accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Whitby inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Penny Hedge, Whitby by Marston's Inns is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Penny Hedge, Whitby by Marston's Inns has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 8.75 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Penny Hedge Marston's Inns Inn Whitby
Penny Hedge Marston's Inns Inn
Penny Hedge Marston's Inns Whitby
Penny Hedge Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge by Marston's Inns
Penny Hedge, Whitby by Marston's Inns Inn
Penny Hedge, Whitby by Marston's Inns Whitby
Penny Hedge, Whitby by Marston's Inns Inn Whitby

Penny Hedge, Whitby by Marston's Inns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 403 out of 650 reviews
Rating 8 - Good. 169 out of 650 reviews
Rating 6 - Okay. 49 out of 650 reviews
Rating 4 - Poor. 18 out of 650 reviews
Rating 2 - Terrible. 11 out of 650 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
A good base to visit Whitby. There's a supermarket nearby.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Zoe

Traveled with family
Disliked: Staff & service
Booked for a 3 nights stay as a family. Initial issues with the key card not working. This continued as the card had not been programmed for 3 night's. Room was ok (only 2 glasses and cups when the booking was for three). Room was tired (trim coming off in the bathroom). Booked and paid for breakfast for 3 days, but was only booked in for one day. Couldn't have breakfast on the last morning due to only one member of staff. Asked for a refund as we couldn't wait over half an hour. Still waiting for the refund to be paid. Needless to say won't be returning.
Stayed 3 nights in Oct 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penny hedge
Staff are brilliant here, food was really good too. Only reason we gave this a 3 star rating was for some random person knocking on our door at 02.00 in the morning waking myself, wife and daughter realising he had wrong room. This leaving my wife and daughter upset and scared.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size, nice rooms with good facilities - conveniently located close to the town centre and very close to a Sainsburys. We have stayed here before so knew it was good.
Stayed 2 nights in Oct 2024

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
2nd time we've stayed now and would recommend for a brilliant weekend venue
Stayed 1 night in Oct 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and easy for whitby
Stayed 1 night in Oct 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room ok, ideal location for walking into Whitby with free parking, breakfast a little slow with the service but only one young girl on running around doing everything.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whitby weekend stay
Nice hotel in good location, pub was nice, good food, atmosphere and staff where really friendly Stayed 3 nights and had no issues
Stayed 3 nights in Oct 2024

6/10 Okay

Nigel

Liked: Staff & service, room comfort
Ok for one night,but don't get cooked breakfast!
Accomodation was ok but the building was cold as if heating was turned off to save a few pennies! The cooked breakfast was awful,cold and uninspiring,I left a few things and my friend left nearly all of theirs! Would stay there again but just don't have the cooked breakfast! The staff were helpful and friendly.
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andree-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel lots of space to park, very clean and tidy staff accommodating and helpful will defiantly be returning
Stayed 1 night in Sep 2024

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There appeared to be a problem with lack of staff in the restaurant with only 3 people on duty on a saturday night. Also some choices of food and drinks not available. The people that were there were working exceedingly hard.
Stayed 3 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service
We always stop here when we visit Whitby and Scarborough as it’s an ideal base for us!
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Stayed 3 nights in Sep 2024

8/10 Good

Lindy

Traveled with partner
Being near to a busy road could hear road noise early on in the morning
Stayed 2 nights in Sep 2024

8/10 Good

Elaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, bar and food were all good. However when we arrived to check in, it was clear that the staff who should have been on reception, were not in place and it had been left to the other staff (who did the best they could) to check us in,as a number of staff had quit their jobs,
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Stayed 1 night in Sep 2024