Marketplace Lodge by Whistler Retreats

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marketplace Lodge by Whistler Retreats

Front of property - evening/night
Deluxe Suite, 1 Bedroom | Terrace/patio
Exterior
Comfort Studio, Kitchen | Private kitchen | Coffee/tea maker, cookware/dishes/utensils, paper towels
Deluxe Suite, 1 Bedroom | Balcony view

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot Tub
  • Laundry
  • Free WiFi

Explore the area

Map
4370 Lorimer Road, Whistler, BC, V8E 1A6
  • Whistler Marketplace
    1 min walk
  • The Royal Taste of India
    1 min walk
  • Marketplace and Health Care Bus Stop
    1 min walk
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    5 min drive

Room options

Standard Studio, Kitchen

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

Comfort Studio, Kitchen

  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

Basic Studio, Kitchen

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

Basic Double Room, Balcony

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Suite, 1 Bedroom

  • 620 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Deluxe Suite, 1 Bedroom

  • 620 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (+ Den)

  • 950 sq ft
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

Standard Double Room, Balcony

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Marketplace Lodge by Whistler Retreats

Hotel in Whistler Village
A spa tub, laundry facilities, and express check-out are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Marketplace Lodge by Whistler Retreats offers 30 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Whistler hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Marketplace Lodge by Whistler Retreats features a spa tub, ski storage, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Whistler hotel also offers express check-out and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Marketplace Lodge by Whistler Retreats has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Playground
  • Ski storage
  • Spa tub

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Guidebooks
  • Laundry facilities

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Paper towels

More

  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation
All units allow for direct entry via door code or lock box after 4 PM on the day of arrival. Guests are asked to contact the property to provide payment of the resort fee and damage deposit, after which instructions, driving directions, door/lock box codes, and parking information will be emailed (at least 7 days prior to arrival).

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: CAD 121.80 per accommodation, per stay
  • A damage deposit of CAD 500 will be collected before check-in.
  • Resort fee: 8.12 percent of room rate

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Marketplace Lodge Whistler Retreats
Marketplace Lodge Retreats
Marketplace Whistler Retreats
Marketplace Lodge by Whistler Retreats Hotel
Marketplace Lodge by Whistler Retreats Whistler
Marketplace Lodge by Whistler Retreats Hotel Whistler

Marketplace Lodge by Whistler Retreats Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 61 out of 235 reviews" "
Rating 8 - Good. 93 out of 235 reviews" "
Rating 6 - Okay. 55 out of 235 reviews" "
Rating 4 - Poor. 17 out of 235 reviews" "
Rating 2 - Terrible. 9 out of 235 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Mike

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is a great location, room was fine. However, we had a frustrating experience with checking in and communication. We were given two key fobs which indicated the parking stalls we were to use. Due to the elevator being busted by our spot, we utilized the other stall indicated on the fob. For days, no issue. Then we shockingly found our vehicle towed. Despite our license plate being on file, they towed it. After calling to see what the issue was, it was indicated we weren't assigned the stall, despite our key fob indicating which stalls we could use. Looking online, this seems to be a quite common thing that occurs on this property, when taking the couple seconds of ensuring the correctly tagged fobs are used for customers. If you're looking for a place to sleep, I think it's a fine room for what it is. But I also question a hefty cleaning fee when they want you to clean out the garbage yourself. $115 to throw some sheets and towels in a washing machine for their next customer? I dunno man, seems a little sus. Overall, pain in the butt moments for a vacation. Shell out extra for better accommodations.
Stayed 4 nights in Sep 2024

4/10 Poor

Kimberly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We liked our stay. Check in was not easy. We were instructed to use a code and use the elevator within30 seconds of entering-we did but without a fob the elevator did not work. In our latest credit card we have been charged an additional amount. We left the room clean, removed the trash as instructed and followed The rules that applied to that condo as laid out on the instructions in the room. I have contested these additional charges through my credit card. I probably won’t stay at this location again. Also when we entered the condo it was sweltering because the cleaning service turned off the air conditioning.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, unit had everything we needed for a comfortable stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

ARNOLD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, as all the actions are just steps outside of the property. Clean, quiet, and secured building. Everything is in order for a much enjoyable, worry-free vacation in Winkler.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jui-An

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with good parking... completely walkable to the village.
Stayed 4 nights in Aug 2024

10/10 Excellent

Misook

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was well cleaned inside my unit, did quick answer the phone, well prepared the items which were for convenience such as kitchen supplies, washing machine, dryer with detergent that sent by email when i got confirmation from the market lodge. But few things that wanted to mention to improve for better service for the customers who may stay as the first time to. 1. Better put the information inside unit that inform where is the garbage bin that wasnt sure for the first time and had to go out throughout the parking lot door to check if the bins were outside, and later found that it was right next the parking lot door. 2. There were the hook, or metal bar for hanging the towers in a washroom, but just kept falling down and made big noise several times that made us end up being upset. Those were just attached on the wall like decoration only, but not for using at all. So I i wanted to let you guys to see that needed to fix properly and let it be there as itself came apart when i left the unit. Just small issues that you are willing to improve asap for sure, so I am willing to visit there again later for sure, there is quiet, good location, cleanness, and even small hot tub also very good.
Stayed 2 nights in Aug 2024

6/10 Okay

Trudy

Traveled with partner
Our room was very small, mold on the bathroom baseboards. No microwave. The location was very nice.
Stayed 3 nights in Aug 2024

8/10 Good

Gaynor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, near shops and restaurants. Appartment was very clean and well kept. Also could walk to the lost lake which was beautiful.
Stayed 9 nights in Jul 2024

10/10 Excellent

Jordan

Stayed 5 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the back of the village. Coffee, great food, groceries, and short walk to the gondola.
Stayed 2 nights in Apr 2024

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, well equipped, and quiet! Would stay again for sure. Only issue was parking; as with most whistler properties the spots are laughably small and I have a small truck and could not fit as there was a truck in adjacent spot and concrete pillar on other side. Had to pay an extra $100 for the “oversized” spot to park my compact pickup. As I was leaving another fellow was repairing his mirror as it hit the concrete pillar. So if you have anything tacmo sized or bigger per prepared to pay and are age for different spot! Other than that excellent property for the price!
Stayed 4 nights in Mar 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service
very pleased with the property.. and all the amenities… location… Etc. will definitely stay there again… George
Stayed 9 nights in Feb 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whistler Retreats took great care of us during our stay and I wouldn't hesitate to use them again!
Stayed 8 nights in Jan 2024

8/10 Good

MEHMET

Traveled with family
Liked: Cleanliness, amenities
Unit was good location wise and had all the kitchen amenities needed but the only issue i had was with the mattress was not comfortable at all, i could feel the metals, please upgrade for a better experience.
Stayed 9 nights in Feb 2024

8/10 Good

kayden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well, such a nice, cosy getaway! The only issue was the sink in the kitchen didn’t drain properly when washing dishes and during the day the water would rise up through the drain filling both sinks 1/4 full
Stayed 7 nights in Jan 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the supermarket but not close to the gondola. There was a free shuttle though to the gondola every 15mins so that was good. It was a weird arrangement where you had to take your own garbage to the parking lot, the entry requirements were a new concept for me. You had to race to the lift when buzzed in juggle the door with your luggage etc, so first impressions were 'this is not easy' but given it was the cheapest property in Whistler, I was ultimately happy. With the budget price comes no frills
Stayed 6 nights in Jan 2024

10/10 Excellent

Graeme

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe and good value for money
Stayed 6 nights in Jan 2024

10/10 Excellent

Clare

Stayed 11 nights in Jan 2024

6/10 Okay

seth

Traveled with family
Liked: Cleanliness, amenities
Fob system at check out was confusing
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Stayed 2 nights in Dec 2023

8/10 Good

Slavko, Vancouver

Traveled with partner
Liked: Staff & service
Furniture and kitchen are too old
Stayed 4 nights in Nov 2023

4/10 Poor

Carmen

Stayed 2 nights in Sep 2023

8/10 Good

Mariusz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week in Whistler
The building is in market place, great location. No A/C in the unit. It was hot in the room for our August stay. Outside was over 30C. Two fans working 24 hrs didn't help much. Was extremely hot for sleeping. Kitchen very well equipped. Plenty of nice restaurants options around and store with many hot food options. I personally don't like check in over the phone, also email with instruction from Management could be simplified.
Stayed 7 nights in Aug 2023

2/10 Terrible

Jannie

Stayed 2 nights in Aug 2023

10/10 Excellent

erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great find. It is right in the village market place. Lots of shopping options, walking distance to attractions and many dining options. Quiet time is from 10pm until 8am and everyone respects that. I would definitely come back 😊
Stayed 2 nights in Aug 2023