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Crystal Lodge

3.5 star property

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Photo gallery for Crystal Lodge

Suite, 3 Bedrooms | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar
Lobby
Outdoor spa tub
Front of property - evening/night
Suite, 3 Bedrooms | Private kitchenette | Fridge, coffee/tea maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Hot Tub
  • Pool
  • Gym
$145
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
4154 Village Green, Whistler, BC, V0N1B4
  • Whistler Village Gondola
    ‪2 min walk‬
  • Whistler Mountain Bike Park
    ‪3 min walk‬
  • Whistler Blackcomb Ski Resort
    ‪10 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, King

Suite, 1 Bedroom, King | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Bedroom, King

9.6 out of 10
Exceptional
(4 reviews)
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Crystal King Room

Crystal King Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Crystal King Room

8.8 out of 10
Excellent
(97 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Queen Beds with Sofa Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Studio, 2 Queen Beds with Sofa Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 462 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Queen

Suite, 1 Bedroom, Queen | Living area | 49-inch LED TV with cable channels, TV, pay movies

Suite, 1 Bedroom, Queen

10.0 out of 10
Exceptional
(3 reviews)
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Crystal Double Room

Crystal Double Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Crystal Double Room

8.8 out of 10
Excellent
(125 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Crystal Single Room

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Crystal Single Room

8.8 out of 10
Excellent
(30 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 3 Bedrooms

  • 1235 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(79 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Junior Studio Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 535 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 49-inch LED TV with cable channels, TV, pay movies

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 1140 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room Selected at Check-In

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Room Selected at Check-In

8.4 out of 10
Very good
(18 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft Suite Sleeps 6

Loft Suite Sleeps 6 | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Loft Suite Sleeps 6

9.4 out of 10
Exceptional
(20 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

View all photos for Loft Suite Sleeps 4

Loft Suite Sleeps 4 | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Loft Suite Sleeps 4

9.8 out of 10
Exceptional
(6 reviews)
  • 800 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite, Kitchenette

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Studio Suite, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom with Loft Suite

1 Bedroom with Loft Suite | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

1 Bedroom with Loft Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 872 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Crystal Lodge

3.5-star hotel in Whistler Village
With direct access to the slopes, Crystal Lodge makes guests feel at home with amenities like a sauna and an outdoor pool. Weekly housekeeping is available.
Crystal Lodge offers 158 accommodations with minibars and safes. Beds feature pillowtop mattresses. 49-inch LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Crystal Lodge helps provide the perfect ski vacation with ski storage and shopping on site. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Wireless Internet access is complimentary. This eco-certified hotel also offers a sauna and a fitness center. Onsite parking is available (surcharge), along with a car charging station.

Crystal Lodge is a smoke-free property.

Crystal Lodge has 4 restaurants on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 34 per night; includes in/out privileges)
  • Valet parking on site (CAD 39 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Designer stores
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (33 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Crystal Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1547 out of 2225 reviews
Rating 8 - Good. 443 out of 2225 reviews
Rating 6 - Okay. 155 out of 2225 reviews
Rating 4 - Poor. 40 out of 2225 reviews
Rating 2 - Terrible. 40 out of 2225 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 4 nights in May 2025

6/10 Okay

DARRELL

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Phone didnt work. Problem with thermostat. Toilet had to be held 10 seconds to flush
Stayed 2 nights in Jun 2025

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
If you're able bodied then these issues won't apply. Only able to access floor via one pair of lifts up a slope other lifts not suitable as set of stairs to reach room, (314, window with wall 3-5ft away, crane neck for slither of a view!) Only exit to village area via level M & a single card controlled door, very difficult when using a mobility scooter or wheelchair as not disabled access push button!! Also no identifying sign above door on street side. Couple of simple changes would make this hotel more convenient for disabled guests incl a lower reception desk. Accessibility in general poor.
Stayed 3 nights in Jun 2025

8/10 Good

Rei

Stayed 1 night in May 2025

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front Desk crew very welcoming and got us an upgrade when asked 😊
Stayed 2 nights in Jun 2025

8/10 Good

Rawieda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great room for 2 people, a little tight on space, basic amenities in the room. employees very nice and location is amazing.
Stayed 2 nights in May 2025

8/10 Good

Aman

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was nice and quiet. It was very clean. However, the AC in the room was not cooling so it was warm at night. Otherwise it was very good.
Stayed 1 night in Jun 2025

2/10 Terrible

Aiden

Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Never disappoints. Great staff and hotel. All deserve a raise.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ingrid, Burnaby

Stayed 1 night in May 2025

10/10 Excellent

Jayla

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly, great amenities, room is very spacious and newly renovated.
Stayed 3 nights in May 2025

10/10 Excellent

Melodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and accommodations! The location is perfect.
Stayed 2 nights in May 2025

8/10 Good

Katryna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. We would stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

Susan, southam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All brilliant. Great location
Stayed 2 nights in May 2025

8/10 Good

Salome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jocelyne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot. Deep bathtubs which were perfection. No complaints about this stay.
Stayed 1 night in May 2025

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, elegant, great location.
Stayed 1 night in May 2025

10/10 Excellent

Melanie Jane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Laura

Stayed 2 nights in May 2025

8/10 Good

Sandeep

Liked: Staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in May 2025

10/10 Excellent

Darryl, Trail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favourite places to stay in Whistler village.
Stayed 1 night in May 2025

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Pool looked dirty.
Stayed 3 nights in May 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Staff was helpful. Property was clean. Great location.
Stayed 2 nights in May 2025