An outdoor pool, a sauna, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Private bathrooms are not ensuite.
Ace Cascade offers 8 air-conditioned accommodations with coffee/tea makers and designer toiletries. Kitchenettes offer stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 25-inch plasma televisions come with cable channels.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Ace Cascade features 2 hot tubs, an outdoor pool, and a sauna. Public areas are equipped with complimentary wireless Internet access. This Whistler hotel also offers ski storage, concierge services, and a fireplace in the lobby. Onsite parking is available (surcharge).
Ace Cascade is a smoke-free property.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Ski shuttle nearby
Covered self parking on site (CAD 26 per day)
Things to do
2 hot tubs
Outdoor pool
Sauna
Ski storage
Family friendly
In-room kitchenette
In-room microwave
Laundry facilities
Mini-fridge
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Accessibility
Elevator (50 inch wide door)
Hardwood flooring in room
More
Communal living room
Fireplace in lobby
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Designer toiletries
Detached private bathroom
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
25-inch plasma TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Kitchenette
Microwave
Mini-fridge
Stovetop
More
Air conditioning
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Covered self parking fee: CAD 26 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
Pool access available from 8:00 AM to 10:00 PM
Ace Cascade Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location is close to the village which is OK if you like that.
The place is average, our room didnât have any cutler which made eating difficult. Also the lobby and gym area could have been cleaner or fresher
Nice place to relax. Room was perfect, but not pet friendly. why not?
Great pool and hot tub. Parking extra $26 per day. Prefer just having it billed on booking the room.
We really enjoyed staying at Whistler. We were there for 3 nights. The resort was very quiet due to the change of seasons. Great location but not quite sure why I could'nt pay for parking at the front desk. Maintenance on plumbing while we were there and couldn't use taps or toilets from 9am - 3pm was a bit of an inconvenience. Only found out by reading a small notice in the elevator.
Nicole
Stayed 3 nights in May 2025
8/10 Good
Karen
May 14, 2025
Karen
Stayed 1 night in May 2025
10/10 Excellent
FREDERICH, Campbell River
Traveled with partner
May 13, 2025
Liked: Amenities
We thoroughly enjoyed our 3 nights with this hotel. Very peaceful and relaxing. Close to everything and we had a lovely mountain view to wake up to each morning. Thank you to Adam at reception for helping us with regards to the parking payment. đ
I stayed at Ace Cascade Hotel in Whistler for two nights and paid $319, plus $29/day for parking and a property fee. While the charges were shown on Expedia, I was surprised that there was no housekeeping at all. On top of that, I got a message before checkout telling me to do the dishesâsomething I wouldnât expect from a hotel charging this much. For what I paid, the experience felt more like a rental than a hotel. Disappointing overall, and not great value for the price.
Everything was ok for us except for most of the cleaning staff are not âfriendly enoughâ to greet us. Please take this as a constructive criticism. I used to work at hotel too and we are always reminded to smile and greet the guests.
Thanks.
It's really nice place, nice view, the place is reaaly beautiful. The room is so cleaned. Housekeeping is done a good job. People in the front desk are so nice and helpful. I had a good stay. Thank you.