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Savoy Hotel

2.0 star property

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Photo gallery for Savoy Hotel

Exterior
Restaurant
Quadruple Room, Ensuite, Sea View | Balcony view
Exterior
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
$61
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
36 Birnbeck Road, Weston-super-Mare, England, BS23 2BX
  • The Grand Pier
    ‪13 min walk‬
  • Weston-super-Mare Town Hall
    ‪17 min walk‬
  • Sand Bay Beach
    ‪7 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Single Room, Shared Bathroom

Standard Single Room, Shared Bathroom

Standard Single Room, Shared Bathroom

  • 75 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Triple Room, Ensuite

Comfort Triple Room, Ensuite

Comfort Triple Room, Ensuite

  • 140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Double Room, Ensuite

Room

Standard Double Room, Ensuite

  • 140 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, Ensuite, Sea View

Quadruple Room, Ensuite, Sea View

Quadruple Room, Ensuite, Sea View

  • 151 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Shared Bathroom

Standard Double Room, Shared Bathroom

Standard Double Room, Shared Bathroom

  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room, Ensuite, Sea View

Deluxe Triple Room, Ensuite, Sea View

Deluxe Triple Room, Ensuite, Sea View

  • 140 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Private Bathroom

Standard Quadruple Room, Private Bathroom

Standard Quadruple Room, Private Bathroom

  • 151 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Sandringham Hotel

  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping
3.5 out of 5, Good, 49 reviews
Sandringham Hotel

About this property

Savoy Hotel

Weston-super-Mare hotel with free WiFi
This smoke-free hotel features free WiFi in public areas. Housekeeping is not available.
Savoy Hotel offers 27 accommodations.
Public areas are equipped with complimentary wireless Internet access.

Savoy Hotel is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Guest services

  • No housekeeping service

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Savoy Hotel Hotel
Savoy Hotel Weston-super-Mare
Savoy Hotel Hotel Weston-super-Mare

Savoy Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 44 out of 236 reviews
Rating 8 - Good. 38 out of 236 reviews
Rating 6 - Okay. 48 out of 236 reviews
Rating 4 - Poor. 40 out of 236 reviews
Rating 2 - Terrible. 66 out of 236 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Kyle

Traveled with partner
Me and my boyfriend got a double bed with an en suite for 4 days, 3 nights. The hotel was adequately close to the Pier without being too loud and provided some nice spots for sightseeing. There was a Premier nearby with wonderful staff and great options for when you don't want to walk far for snacks and drinks. However, cleanliness could be improved as I found a dead mosquito in the shower. The TV was great and offered many options to sign into YouTube, Netflix, Disney+ and more. The free WiFi wasn't the best at times though. We received two small sachets of body wash/shampoo for which wasn't enough for our stay so I recommend bringing your own shampoo and conditioner. Unfortunately, we did not receive a breakfast despite it being a B&B which was disappointing as this was not advertised. They did offer a community fridge and microwave though which both worked well. The room provided a kettle, coffee, teabags, milk, sugar and biscuits as well as two small towels and two big towels for two people which was great. Another good quality was the extension cord which was very long and allowed us to charge our phones in bed. Overall, I recommend this property but it should be noted that it is currently undergoing some renovations/maintenance.
Stayed 3 nights in May 2025

6/10 Okay

Gary

Traveled with partner
Disliked: Amenities, property conditions & facilities
Not at all happy with the room very basic extension leads instead of sockets very noisy doors slamming kettle was absolutely filthy window didn't close properly room needs updating. Good points nice clean towels sheets very clean nice hot water and toiletries.its ok for a 1 night stop over.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Stuart

Traveled with family
Disliked: Amenities, property conditions & facilities
This is not a family hotel. It seems to be more of a hostel. It looks like the owners have started trying to update the property, but it is quite run down. There are not many electrical sockets, so extension leads hanging down and trailing across the rooms. The other room had a TV on the wall but the plug was just hanging down with nowhere to plug it in. There was a kettle and things to make tea and coffee, the only socket to plug into Was on the floor behind the door. The rooms were clean and towels and toiletries were supplied. The guy that checked us in was pleasant but we didn't see anybody about after that. We were kept awake by other residents screaming and shouting. We booked and paid for 3 rooms for 2 nights, but only stayed for one night. We booked another hotel along the road for the second night.
Stayed 2 nights in Apr 2025

4/10 Poor

Noah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very basic would not recommend, staff were nice
Stayed 2 nights in May 2025

10/10 Excellent

lesley

Stayed 1 night in May 2025

10/10 Excellent

Joseph

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Okay for the single person

The Savoy did exactly what I needed (it gave me somewhere to sleep for the night) The service was excellent, I received phone calls to confirm my booking and to tell me when I can check in. The rooms were very well worn! Peeling paint and wallpaper. And a strong smell of smoke. The doors are not soft close either!
Stayed 1 night in May 2025

6/10 Okay

Penny

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Paul

Stayed 1 night in May 2025

4/10 Poor

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Craphole

Don’t be fooled by the name this place is a dump
Stayed 2 nights in May 2025

4/10 Poor

Yasmin

Stayed 1 night in May 2025

6/10 Okay

John

Traveled with partner
Disliked: Staff & service, amenities
Cost reflected in basic facilities ie only one towel for two people. But okay for one night
Stayed 1 night in May 2025

2/10 Terrible

Julie

Traveled with partner
It was the worst stay I have ever had was woken up from 3am onwards with boys shouting and fighting not sure if there was a lady involved was checked out by 745 this morning no sleep 😞
Stayed 1 night in May 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Dated decor but very clean and tidy
Stayed 1 night in May 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for what we needed
Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, amenities
All good stay there 100 times
Stayed 1 night in May 2025

8/10 Good

Holly

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
After reading terrible reviews on other websites (i booked before i found the reviews) i was worried for our 2 night stay here. However, we were pleasantly suprised. There was no musty bad smell upon entering. It was clean and tidy. The guy at the desk was pleasant and helpful. We had the family room with sea view and it looks like it had been recently renovated and modernised. It was basic but thats all we needed. Shower, wifi and tv worked well. Bed was comfortable. Our only issue was the constant slamming of doors from other guests during the night, although this isnt the hotels fault!
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in May 2025

4/10 Poor

Neil

Disliked: Staff & service, property conditions & facilities

You get what you pay for.

This is a 2* syate jotel fully reflected in ots price. Part of the H&H group. Booked via Hotels.com and problems weeks before we arrived. Clearly H&H had been hacked. I received 2 WhatsApp messages from S American countries, with my name, booking ref and dated. Looked genuine asking me to register my card to secure booking, 'no number would be taken'. Firstly this hotel has no contact number, after digging around i was able to message their contact centre. The non English person was fully aware of what was going on, i wonder is the Data commissioners office was informed. No proactive contact from H&H or Hotels.com. Probably run by a Turkish company and staff as on arrival the chap was not very talkative and remained alloof. No lift and we had room on 2nd floor, number 14. They have a lift but its bust. With a wave of his arm, parking was around the side/back. Covered in rubbish and a lot of broken glass. Room was stud walls so you could hear everything outside, cheap room, cheap guests. Opened the door and it it smelt, improved once you pulled back the curtain to the bathroom area and a 2nd one to the window. Improved with a change of air. Toilet and wash basin in a very cramped room. Bed has 1 soft pillow per person. 1 power socket by door with long extension lead across wall to TV. TV has no connections and only online services available. Kettle had to be put on chair to make a connection, or unplug TV. Bed was clean, room was clean, which raised it from Terrible to Poor.
Stayed 1 night in May 2025

6/10 Okay

Alison

Traveled with partner
Disliked: Staff & service, amenities
When we first got there nobdy was around. I didn't like the shower beiin the bedroom .Tne bedroom and bathroom could of done with a lick of paint. The bed was comfortable and clean .
Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness
Disliked: Staff & service
Receptionist took ages to acknowledge we were there he was also video calling with someone . Room was clean and tidy . The shower did not work
Stayed 1 night in May 2025

10/10 Excellent

Florin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok
Stayed 1 night in May 2025

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and smelly very noisy people slamming doors shooting at 1am in morning nobody around staff wise to complain had to be moved shower was broken other room light fitting on wall was flicking was lose faulty booked 2 days came home after one night nothing like photos would never stay there again
Stayed 2 nights in Apr 2025

6/10 Okay

Matthew

Disliked: Staff & service
We got there after booking they rang us countless times even at 930pm to ask if we was still coming must of been at least 6times they rang us then once we got there they couldnt find the booking must of been at least 20mins we was waiting at the entrance but seemed to find the booking.ive stayed at a lot of hotels but never in my life have u ever had a hotel.ring me 6times to confirm i was comi g even after i had payed for it.its a simple b&b so dont expect much one thing i will.say is i had the best sleep in years simple tea& coffie and telly works the lights were dangerous i will have to say as i had kids and kept sparking but view was nice .
Stayed 1 night in May 2025