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Muthu Westcliff Hotel (Near London Southend Airport)

3.0 star property

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Photo gallery for Muthu Westcliff Hotel (Near London Southend Airport)

Breakfast, dinner served; local and international cuisine, ocean views
Superior Twin Room | 1 bedroom, individually decorated, individually furnished
Reception
Reception
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
$103
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
18-20 Westcliff Parade, Westcliff-on-Sea, England, SS0 7QW
  • Cliffs Pavilion
    ‪3 min walk‬
  • Adventure Island
    ‪10 min walk‬
  • Southend Pier
    ‪13 min walk‬
  • London (SEN-Southend)
    ‪6 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, individually decorated, individually furnished

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room, Single use

1 bedroom, individually decorated, individually furnished

Small Double Room, Single use

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, individually decorated, individually furnished

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, individually decorated, individually furnished

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, individually decorated, individually furnished

Family Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, individually decorated, individually furnished

Superior Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, individually decorated, individually furnished

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Executive Room

Junior Executive Room | 1 bedroom, individually decorated, individually furnished

Junior Executive Room

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished

Small Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | 1 bedroom, individually decorated, individually furnished

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, individually decorated, individually furnished

Suite

  • 183 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, individually decorated, individually furnished

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Muthu Westcliff Hotel (Near London Southend Airport)

3-star Westcliff-on-Sea hotel with restaurant
A restaurant, 2 bars/lounges, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
Muthu Westcliff Hotel (Near London Southend Airport) offers 55 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 26-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 11 square feet (1 square meters) include a conference center. This Victorian hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

Muthu Westcliff Hotel (Near London Southend Airport) is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Great Tides - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 5.80 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Tides

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator (30 inch wide door)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1891
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Parking is payable by MOBON mobile app only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: GBP 2 per stay

We have included all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

  • Fee for English breakfast: approximately GBP 15.95 for adults and GBP 10 for children
  • Self parking fee: GBP 5.80 per day
  • Late check-out fee: GBP 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Westcliff
Muthu Westcliff
The Westcliff Hotel
Muthu Westcliff Hotel
Muthu Westcliff Hotel (Near London Southend Airport) Hotel

Muthu Westcliff Hotel (Near London Southend Airport) Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 296 out of 1000 reviews
Rating 8 - Good. 389 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

ian

Stayed 1 night in May 2025

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what we needed it for
Stayed 2 nights in May 2025

6/10 Okay

Maria

Traveled with group
Pigeons outside bedroom window making loads of noise the room was very hot we had a fan but it didn’t work properly and the hot water only came on in the morning and you couldn’t adjust the setting it was red hot.
Stayed 2 nights in May 2025

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, amenities
My room was small and bed was uncomfortable and if bathroom light was on the fan noise was noisy
Stayed 1 night in May 2025

2/10 Terrible

Paul

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Couldn’t sleep until nearly 3am

It’s 2:30 in the morning and I’m writing this email and I’ve had to complain to reception to to the noise of the people above us. They have been shouting and swearing since 10pm when they arrived back to their room. I have a 9 year old daughter and we both havnt slept since we went to bed at 9:30 pm. Absolute UNACCETPABLE
Stayed 1 night in May 2025

2/10 Terrible

james e

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms old need updating wall paper coming off walls toilets dirty carpets dirty
Stayed 1 night in May 2025

8/10 Good

Sally

Stayed 2 nights in May 2025

6/10 Okay

Christine

Traveled with partner
Disliked: Amenities, property conditions & facilities
Lovely location. Check in was a nightmare trying to sort out the parking!!
Stayed 1 night in May 2025

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Easy check in, pleasant staff, comfortable bed with nice linen. shower was crap going hot briefly then cold.
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, room comfort
Pleasant stay, good nights sleep
Stayed 1 night in May 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Ian

Business traveler
Disliked: Amenities, property conditions & facilities
For the quality of the room, bed & facilities this hotel is well over priced. In need of updating.
Stayed 2 nights in Apr 2025

10/10 Excellent

maria

Stayed 1 night in Apr 2025

6/10 Okay

Barry

Liked: Cleanliness, staff & service
Hot water supply intermittent in bathroom impossible to shower
Stayed 1 night in Apr 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value. Bar staff super friendly. Taps in bathroom were reversed ie red cold and blue hot! Not really a problem but a bit odd!
Stayed 1 night in Apr 2025

8/10 Good

Trevor

Liked: Staff & service

Good for short stay

Good location, Excellent communal areas. Rooms are very tired but functional. Parking can be difficult.
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Stayed 1 night in Mar 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay staff were also very good at reception and the cleaning lady was also lovely and also people coming and going were very friendly
Stayed 11 nights in Apr 2025

10/10 Excellent

Fitor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Keeley

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room was small even for a compact double, lots of cracked/chipped paintwork, stains on the walls, carpets etc. Hot water only worked intermittently so having a shower in the morning was difficult. Noisy corridors and could hear everything from other rooms, as well as loads of pigeons outside the window (and the sight of loads of dead ones on the floor around it). Noisy fan in the bathroom, shower was small. Staff were alright, some friendlier than others. The night porter was polite and nice, check in lady was a little terse about the parking but was okay. Overall not worth the money we paid, but convenient location for what we needed it for.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service
Staff were friendly and accomodating. Seth was kind enough to open the bar up for us and serve us a nightcap.
Stayed 1 night in Mar 2025

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Management and no hot water for first 20 mins

The rooms do not look like the photograph. We left straight away - the bed was old and decoration was poor and looked like under repair. We wanted hot water for a shower and they said you have to run the water for 20 mins in order to get hot water! I suggested to hotels.com to remove this property.
Stayed 2 nights in Mar 2025

4/10 Poor

Johnny

Traveled with partner
Not to much cleaning and the problem is whit to shower ! I need to wait a lot to have a shower because the water is coming really cold most of the time!😒😒😒
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, room comfort

A Typically British Seaside Hotel

A friend and I had a lovely stay at this Westcliff Hotel having enjoyed an evening at the theatre nearby. Room had a sea view, twin beds were comfortable, breakfast was good, bar service was good, staff lovely and friendly. Bedding and towels were clean, toiletries were provided, walk in shower nice and hot. Sadly though like a lot of our seaside hotels, it is very 'tired' and needs some refurbishment. Have stayed here before and would stay again - will remember my plug for charger next time as sockets not updated with USB connections!
Stayed 1 night in Mar 2025

6/10 Okay

Adrian

Liked: Cleanliness, staff & service

It’s OK

The hotel is in need of some refurbishment, the mattress on the bed was also quite worn. The staff are super friendly we couldn’t fault them at all. If you want a cheap hotel for the night then this should be ok !
Stayed 1 night in Mar 2025