TownePlace Suites by Marriott West Kelowna

3.0 star property

Choose dates to view prices

Photo gallery for TownePlace Suites by Marriott West Kelowna

Front of property
Fridge, microwave, stovetop, dishwasher
Lobby
Reception
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk

Explore the area

Map
3551 Carrington Road, West Kelowna, BC, V4T 3L8
  • Two Eagles Golf Course
    ‪3 min walk‬
  • Okanagan Lake
    ‪3 min drive‬
  • Willow Beach
    ‪3 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪41 min drive‬

Room options

Studio, 2 Queen Beds, Lake View

  • 434 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Balcony, Lake View

  • 342 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • 515 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, City View

  • 515 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony, Lake View

  • 539 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Lake View

  • 411 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, City View

  • 433 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Balcony, Lake View

  • 433 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, City View

  • 411 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

TownePlace Suites by Marriott West Kelowna

3-star hotel in Westbank
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott West Kelowna offers 115 air-conditioned accommodations with private pools and indoor private spa tubs. Televisions come with digital channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This West Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
TownePlace Suites by Marriott West Kelowna features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, concierge services, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

TownePlace Suites by Marriott West Kelowna is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

Filipino, French, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Private pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch TV with digital channels
  • Fenced private pool
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites by Marriott West Kelowna Hotel
TownePlace Suites by Marriott West Kelowna West Kelowna
TownePlace Suites by Marriott West Kelowna Hotel West Kelowna

TownePlace Suites by Marriott West Kelowna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 688 out of 900 reviews
Rating 8 - Good. 174 out of 900 reviews
Rating 6 - Okay. 23 out of 900 reviews
Rating 4 - Poor. 7 out of 900 reviews
Rating 2 - Terrible. 8 out of 900 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like was the noise coming from the rooms near mine. Heavy footsteps, doors slamming shut, and voices. I felt the suites should be better insulated to prevent noise from neighbouring rooms.
Stayed 2 nights in Nov 2024

8/10 Good

Kerri, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Junyi, Winnipeg

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I was satisfied with everything, but they forgot to empty the previous guest’s trash, and the bin was full.
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view with lakeside room. I recommend suite for family as there is full kitchen!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ingrid

Traveled with family
Very clean and staff very helpful. Room very spacious.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rashmi

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the property was very well maintained.
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Super clean and modern room. Also the restaurant downstairs was much better than I expected. Very enjoyable stay
Stayed 2 nights in Oct 2024

10/10 Excellent

russell

Traveled with partner
Really spacious room/ suite with full kitchen. Great Lake view. Near a couple of golf courses to. Ample parking with no charge.
Stayed 1 night in Oct 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
They allow pets and it’s clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Sanjana

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good property. I was travelling with my dog and check-in was so convenient. The rooms were clean and nice. They even had a water slide in the hotel.
Stayed 1 night in Oct 2024

8/10 Good

evan

Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with great staff!
We had an amazing stay here. Pool and hot tub was really clean and wonderful. Beds are comfortable and service was great. Kathy at breakfast even helped us with our scrabble game!
Stayed 4 nights in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in West Kelowna. Quiet with lovely views.
Stayed 4 nights in Oct 2024

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and quick. Nice room , clean, nice lake view. Cute little kitchen in room.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nicely furnished. Separate sitting area off the lobby was good for group visits. A BBQ & propane fire pit in outside patio for all to use. A variety of different size suites with kitchenettes with full size fridge. Some with separate bedroom with separate temperature control from main area. Beds were comfortable. Good hot & cold breakfasts with many choices.
Stayed 4 nights in Oct 2024

10/10 Excellent

alex

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

AMANPREET SINGH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay with new and clean rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Jodi

Stayed 2 nights in Oct 2024

10/10 Excellent

LEOPOLDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I only took a star off because they still charge a fee per night per animal even though kids don't get charged that make a much worse mess than animals 99 percent of the time. this charge prices this hotel out of a range of staying longer if you have pets. Other than that I like this place
Stayed 1 night in Oct 2024

10/10 Excellent

AIAV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Stayed 1 night in Oct 2024

10/10 Excellent

Zhen Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Golf Course view and lake view.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Cute suite with kitchen with everything you need. Close to shopping
Stayed 2 nights in Oct 2024