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TownePlace Suites by Marriott West Kelowna

3.0 star property

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Photo gallery for TownePlace Suites by Marriott West Kelowna

Front of property
Property amenity
Reception
Fridge, microwave, stovetop, dishwasher
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk

Explore the area

Map
3551 Carrington Road, West Kelowna, BC, V4T 3L8
  • Two Eagles Golf Course
    ‪3 min walk‬
  • Quails' Gate Estate Winery
    ‪5 min drive‬
  • Mission Hill Family Estate
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪41 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Lake View

View from property

Studio, 2 Queen Beds, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 434 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Balcony, Lake View

View from property

Studio, 1 King Bed, Balcony, Lake View

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 342 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

View from property

Suite, 1 Bedroom, City View

9.2 out of 10
Wonderful
(11 reviews)
  • Mountain view
  • 515 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View

View from property

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 515 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Lake View

View from property

Suite, 1 Bedroom, Balcony, Lake View

  • Lake view
  • 539 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Lake View

View from property

Studio, 1 King Bed with Sofa bed, Lake View

9.6 out of 10
Exceptional
(15 reviews)
  • Lake view
  • 411 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, City View

View from property

Studio, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(52 reviews)
  • Mountain view
  • 433 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Balcony, Lake View

View from property

Studio, 2 Queen Beds, Balcony, Lake View

9.8 out of 10
Exceptional
(24 reviews)
  • Lake view
  • 433 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, City View

View from property

Studio, 1 King Bed with Sofa bed, City View

9.6 out of 10
Exceptional
(73 reviews)
  • Mountain view
  • 411 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott West Kelowna

3-star hotel in Westbank
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott West Kelowna offers 115 air-conditioned accommodations with private pools and indoor private hot tubs. Televisions come with digital channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This West Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
TownePlace Suites by Marriott West Kelowna features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, concierge services, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

TownePlace Suites by Marriott West Kelowna is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

Filipino, French, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Private pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch TV with digital channels
  • Fenced private pool
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites by Marriott West Kelowna Hotel
TownePlace Suites by Marriott West Kelowna West Kelowna
TownePlace Suites by Marriott West Kelowna Hotel West Kelowna

TownePlace Suites by Marriott West Kelowna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 747 out of 968 reviews
Rating 8 - Good. 180 out of 968 reviews
Rating 6 - Okay. 25 out of 968 reviews
Rating 4 - Poor. 7 out of 968 reviews
Rating 2 - Terrible. 9 out of 968 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and comfort
Great central location for visiting West Kelowna. Rooms were spacious and comfortable and very well equipped. Gorgeous view of the valley and mountains. Staff were friendly and helpful. We enjoyed both dinner and breakfast at the property as well as a swim in the indoor pool. I would highly recommend this hotel to friends and we will stay here again if we’re in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Anessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent overall. The bed was comfortable, all aspects of room were clean and relaxing. All amenties and breakfast thoroughly enjoyed. Staff very friendly and accommodating. Would stay again and recommend to family and friends.
Stayed 1 night in Jan 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Satya

Traveled with family
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and safe for all. Beautiful view of the lake.
Stayed 6 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gilberte

Stayed 4 nights in Dec 2024

10/10 Excellent

Gilberte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean, staff is great. Price was s reasonable. I love Towneplace suites.
Stayed 4 nights in Dec 2024

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Enjoyed the room, gym and pool. Wish more dining options were available so you don’t have to leave the hotel when tired. In addition, the 4pm late check in time is very inconvenient, especially for early morning arrivals from airport.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lorelei

Liked: Cleanliness, staff & service, property conditions & facilities
Well thought out rooms, quiet. Ideal location, easy access.
Stayed 4 nights in Dec 2024

10/10 Excellent

Olena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful view from the room window.Clean,new,cosy hotel Definitely will come again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Parminder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe property and staff is very nice Place has such a nice view of mountains and lake Love it
Stayed 3 nights in Dec 2024

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay Ever
The room was spacious and so bright and clean as well as laid out thoughtfully. Kathy at the dinning room was one of the kindest and most genuine people I have ever met! The entire property was welcoming and beautiful, the complimentary breast was a complete buffet, the staff were all friendly and helpful and the price was beyond reasonable. This will be my go to location every time I return to the Okanagan! Thank you for you hospitality and see you soon :)
Stayed 2 nights in Dec 2024

10/10 Excellent

Jasmeen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a fantastic stay. Thank you 😊
Stayed 1 night in Dec 2024

10/10 Excellent

Sean, West Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great first stay at TownePlace. Their staff were friendly and welcoming upon arrival and departure. The hotel is clean and modern with a well thought out layout. The dining room had plenty of seating with a nice little bar. We didn’t use the pool but it appeared nice and had a water slide. The breakfast was better than most hotels with a good variety of items. Overall, it was a great stay and we would certainly be back when visiting Kelowna and fully recommend anyone to stay here.
Stayed 1 night in Dec 2024

10/10 Excellent

Kosuke

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well equipped, huge beds, affordable price
Stayed 1 night in Dec 2024

10/10 Excellent

Tanveer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property several times and look forward to staying there again. The property and rooms a clean and neat, the staff are very polite and engaging and the parking is exceptional.
Stayed 5 nights in Dec 2024

8/10 Good

Darcy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

BRIAN

Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Really enjoyed our stay. Lovely property. Our room was very cute and loved having the little kitchen. Parking was easy and having breakfast on site was nice.
Stayed 3 nights in Oct 2024