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The Cove Lakeside Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cove Lakeside Resort

Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Exterior
Terrace/patio
Boating
Basic Single Room | Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar
    Bar

Explore the area

Map
4205 Gellatly Road, West Kelowna, BC, V4T 2K2
  • Okanagan Lake
    6 min walk
  • Willow Beach
    10 min walk
  • Gellatly Heritage Regional Park
    13 min walk
  • Kelowna, BC (YLW-Kelowna Intl.)
    51 min drive

Room options

View all photos for Suite, 1 Bedroom, Mountain View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 Bedroom, Mountain View

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Lake View

Suite, 2 Bedrooms, Lake View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 2 Bedrooms, Lake View

  • 1200 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Lake View

Suite, 2 Bedrooms, Lake View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 2 Bedrooms, Lake View

  • 1200 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Mountain View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 2 Bedrooms, Mountain View

  • 1200 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Lake View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 Bedroom, Lake View

  • 700 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Mountain View

Suite, 2 Bedrooms, Mountain View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 2 Bedrooms, Mountain View

  • 1200 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Exterior

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$119 total
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Dec 7 - Dec 8
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About this property

The Cove Lakeside Resort

4-star resort in Westbank
Catch some rays on The Cove Lakeside Resort's private sand beach, pamper yourself at the full-service spa, or spend the day at a marina.
The Cove Lakeside Resort offers 70 accommodations with washers/dryers and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

A private beach, an outdoor tennis court, and a marina are featured at the resort. 2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a fitness center, and a children's pool.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa at The Cove has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.
Step outside to unwind on the sand beach. At The Cove Lakeside Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like water skiing and kayaking.

The resort offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach resort also offers a children's pool, a seasonal outdoor pool, and outdoor tennis courts. Complimentary self parking is available on site, along with a car charging station.

The Cove Lakeside Resort has designated areas for smoking.

The Landing Kitchen & Bar - Overlooking the pool, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Landing Kitchen & Bar

Things to do

  • 2 spa tubs
  • Basketball
  • Bicycle rentals
  • Bicycle storage
  • Boat tours
  • Children's pool
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Motor boating
  • Outdoor tennis court
  • Personal motorized watercraft
  • Rowing/canoeing
  • Seasonal outdoor pool
  • Water skiing
  • Waterslide

Family friendly

  • Children's pool
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Mini golf
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • On a private beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • Elevator (41 inch wide door)

More

  • 1 building
  • 4 floors
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 20:
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 500 per accommodation, per stay
  • Resort fee (June 01 - September 30): CAD 20 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses geothermal energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Cove Lakeside Resort
Cove Lakeside Resort West Kelowna
Cove Lakeside West Kelowna
Lakeside Cove Resort
Cove Lakeside Hotel West Kelowna
Cove Lakeside Resort Kelowna/West Kelowna
Cove Lakeside Westbank
The Cove Lakeside
The Cove Lakeside Resort Resort
The Cove Lakeside Resort West Kelowna
The Cove Lakeside Resort Resort West Kelowna

The Cove Lakeside Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 626 out of 955 reviews" "
Rating 8 - Good. 225 out of 955 reviews" "
Rating 6 - Okay. 51 out of 955 reviews" "
Rating 4 - Poor. 28 out of 955 reviews" "
Rating 2 - Terrible. 25 out of 955 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ian

Disliked: Property conditions & facilities
Xx
Stayed 2 nights in Aug 2024

10/10 Excellent

Marisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 4 nights in Aug 2024

8/10 Good

Tracy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
For the price we paid, we expected more (cleanliness, higher end finishes (pillow top beds) and comfortable furniture. The beds were so hard we really struggled to sleep at night. Whatever side we were sleeping on would go numb within a few minutes. The floor was so dirty we had to stop and wash our feet several times a day, because they were black from walking on the floors. The deck didn't have a lounger on it, so the only way to see the lake view while on the deck was to stand. The upright chairs on the deck put the metal bar right at eye level, obscuring the view of the lake. I had hoped to spend a lot of time on the deck. The warm pool was really enjoyable and the view of the lake and surrounding area was very pretty.
Stayed 4 nights in Aug 2024

4/10 Poor

Dawn Ruth

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is beautiful, however the restaurant isn’t open until 12 every day ( weekends at 11). If you haven’t rented a car it’s expensive to Uber/uride/cab- also sometimes difficult to get a Uber,uride or cab from this property. Check In wasn’t until 5pm and checkout was at 10am. It feels like an entire day wasted with that late of a check in and early of a checkout. There are no coffee places open or anywhere to eat after you checkout. The restaurant is awful ! Minimal choices and the food was terrible. Would not recommend at all. The snack bar at the pool is only open for a short time and the girl kept leaving. You can only buy chips and pop and most of the options were sold out. Beautiful area, pool and clean nice rooms but not worth the price at all ! They have awards at the front of the hotel for best Kelowna hotels and I wonder how the heck did they receive them. Do not waste your money on this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tao

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness
Stayed 4 nights in Jul 2024

2/10 Terrible

Slonee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in for two nights. We had no hot water or heat in our room. We called the front desk immediately to have this resolved. They were not able to send anybody for the heat all night And they told us they were unable to accommodate a different room as the hotel was sold out (which we found out the next morning was not true). At the same time, they would not refund our money. As we checked in late in the night, We had no choice but to keep the room for the first night. Regarding the shower: concierge told us to leave the shower on for 10 minutes and the water will get hot. The shower was lukewarm at best which was an improvement from icy cold. The next morning, the staff at concierge were still unable to help us. We asked about the temperature in shower and they told us we can use the pool if we were looking for hot water. This is completely unacceptable. After waiting over one hour and refusing to leave without a resolution, Concierge was able to get us into a different room room for the purpose of showering. They would not allow us to move into the alternative room. Instead, we had to wait the entire day before the heat was resolved. We did not get our room back until almost 6 PM As we were unable to enter into the room while maintenance was working on the issue. Do yourself a favour and book the Delta instead. You will not regret it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
great time great property
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for five nights in a 2-bedroom, 2-bathroom unit with a family of four and a small dog. The property is absolutely beautiful and well kept. My kids really enjoyed the pool area and the waterslide. The view from our room was lovely and we spent a lot of time on our balcony enjoying the warm weather. The room itself was very spacious and well-appointed. We loved having a full kitchen to prepare most of our meals which eliminated the need to eat out constantly. The restaurant downstairs had delicious food and we went there more than once. The resort is conveniently located by many wineries and local shopping for groceries, etc. We will definitely stay here again in the future!
Stayed 5 nights in Jul 2024

8/10 Good

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful as were staff. Only issue Was with the rates that are asked as well as daily resort fees the renting of paddle boards and kayaks should be included. Most other places/resorts we have stayed in, always include the renting of these amenities.
Stayed 4 nights in Jul 2024

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Meng Chieh

Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Jai

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
If I will be honest... Starting with the booking, it was quite difficult to be talking to them because they do not take notes. I will have to call few many times to make sure everything is smooth when we check in, considering we booked 3 (2bedroom) rooms... As for the inside of the suite I've seen molds in some bowls in the cabinet, some plates and pots and pans were not washed properly you can see the residue of the foods that was cooked there. The carpet was so dirty and needs cleaning. The sofa needs to be cleaned too.. It was too sticky... We used some sheets to cover we were grossed out by it. The whole unit needs a good upgrade and cleaning!!! The Coffee machine was not working for almost 2 days until we demanded to replace it because no one pays attention to it. Asked us to keep on rebooting it while it need a replacement. The only good thing here is the location (close to everything) and the pool which our kids enjoyed full day of our 2nd day. The staff needs improvement. Some are ok and smilling.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

2/10 Terrible

Nidal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort had very poor customer service. I was charged additional fees without any explanation or disclosure. The management was also very poor. I strongly advise everyone to avoid this resort. Our vacation was ruined by this very negative experience.
Stayed 4 nights in Jul 2024

10/10 Excellent

Min Kyoung, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Kwai Shing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Quiet and peaceful area. For the price we would of liked a complimentary breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Jim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Jun 2024

10/10 Excellent

Melody

Stayed 1 night in Jun 2024

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, close to lots of amenities
Stayed 4 nights in Jun 2024