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Fairfield Inn & Suites by Marriott West Kelowna

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott West Kelowna

Lobby
Property amenity
Family Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Indoor pool
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping

Explore the area

Map
3460 Carrington Road, West Kelowna, BC, V4T3C1
  • Two Eagles Golf Course
    ‪3 min walk‬
  • Quails' Gate Estate Winery
    ‪5 min drive‬
  • Mission Hill Family Estate
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Family Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Family Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Mountain View

Room, 1 King Bed with Sofa bed, Mountain View | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

TownePlace Suites by Marriott West Kelowna

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, (949)
The price is $87
per night
$102 total
includes taxes & fees
Apr 16 - Apr 17
TownePlace Suites by Marriott West Kelowna

About this property

Fairfield Inn & Suites by Marriott West Kelowna

West Kelowna hotel connected to a shopping center in Westbank
This hotel features an indoor pool, a 24-hour fitness center, and a rooftop terrace. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott West Kelowna offers 99 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Fairfield Inn & Suites by Marriott West Kelowna provides a waterslide and a hot tub. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered. This family-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Fairfield Inn & Suites by Marriott West Kelowna has designated areas for smoking.

Guests are offered a complimentary continental breakfast.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Children's pool
  • Golf carts
  • Hot tub
  • Indoor pool
  • Pro golf lessons
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • High-pile carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 100 per stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Wine Country Hotel West Kelowna
Best Western Plus Wine Country West Kelowna
Best Western Plus Wine Country Hotel Suites
Fairfield Inn Suites by Marriott West Kelowna
Fairfield Inn & Suites by Marriott West Kelowna Hotel
Fairfield Inn & Suites by Marriott West Kelowna West Kelowna

Fairfield Inn & Suites by Marriott West Kelowna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 522 out of 744 reviews
Rating 8 - Good. 141 out of 744 reviews
Rating 6 - Okay. 39 out of 744 reviews
Rating 4 - Poor. 23 out of 744 reviews
Rating 2 - Terrible. 19 out of 744 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff is super friendly and helpful all the time. Breakfast was good but could have more fresh items. (Juice and fresh cut fruits) and to much plastic for my taste. Other then that excellent experience! Room was spacious, clean and very quiet. Enjoyed my stay very much! Thank you
Stayed 4 nights in Dec 2024

10/10 Excellent

Linda

Liked: Property conditions & facilities
This was an excellent room, very comfortable, spacious & quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and great room
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 4 nights in Dec 2024

8/10 Good

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They tried to put us in a room that we didn't room. A twin bed when I paid for a king bed
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All 3 generations of my family had a great time, enjoying the pool and the gym. The water slide was amazing, so much fun. Great rooms with comfy beds and the staff was excellent. Yummy breakfast too.
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We always have enjoyed our stay . We find the hotel staff to be very pleasant & accommodating to any of our needs / requests
Stayed 2 nights in Dec 2024

10/10 Excellent

Vania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The location is great. The breakfast, the pool and the staff were excellent!
Stayed 3 nights in Dec 2024

10/10 Excellent

Randi

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. The pool and spray park was a hit for small kids.
Stayed 1 night in Dec 2024

10/10 Excellent

Ada, nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the front desk receptionist was so friendly. Quick and easy check in. Breakfast was excellent, lots of choices and great quality.
Stayed 2 nights in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay here yet again
Stayed 7 nights in Nov 2024

8/10 Good

Michael Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner was extremely noisy just when the cool air came on . Room 329 I explained this to 2 staff members
Stayed 2 nights in Dec 2024

6/10 Okay

Shanleigh, West Kelowna

Traveled with family
It was nice
Stayed 1 night in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Great hotel in West Kelowna. Newly renovated, in a prime spot for shopping and dining. Would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dipo

Stayed 1 night in Nov 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool for the kids, very kind staff. Will be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Carol

Stayed 2 nights in Nov 2024

2/10 Terrible

Jonathan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible experience with management.
We had a terrible experience with hotel management. We were in town to watch our sons CSSHL Hockey Tournament. Our son and team was staying at the downtown Fairfield Inn and suites. We accidentally booked the West Kelowna hotel and the hotel management would now allow us to change or cancel our reservation without charging us a $250 fee. Unfortunately we ended up staying at a different hotel than our son. Very little compassion or understanding from hotel management.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Nov 2024