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Lumber Jack Lodge, Ascend Hotel Collection

2.0 star property

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Photo gallery for Lumber Jack Lodge, Ascend Hotel Collection

Game room
Exterior
Lobby
Free WiFi
Indoor pool, outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • Pool
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
2980 Cook Rd, West Branch, MI, 48661
  • Tanger Outlets West Branch
    ‪2 min walk‬
  • The Dream Golf Course
    ‪8 min drive‬
  • The Nightmare Golf Course
    ‪13 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Free WiFi

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Super 8 by Wyndham West Branch

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.2 out of 5, Very Good, (1003)
The price is $95
per night
$105 total
includes taxes & fees
Apr 4 - Apr 5
Super 8 by Wyndham West Branch

About this property

Lumber Jack Lodge, Ascend Hotel Collection

West Branch hotel with 1 outdoor pools, connected to the convention center
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a meeting room, and a 24-hour front desk.
Lumber Jack Lodge, Ascend Hotel Collection offers 80 accommodations with coffee/tea makers. Televisions come with cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

An indoor pool, an outdoor pool, and a hot tub are on site.
In addition to an indoor pool, Lumber Jack Lodge, Ascend Hotel Collection provides an outdoor pool and a hot tub. Wireless Internet access is complimentary. This West Branch hotel also offers an arcade/game room, gift shops/newsstands, and a front-desk safe. Complimentary self parking is available on site.

Lumber Jack Lodge, Ascend Hotel Collection is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Arcade/game room
  • Hot tub
  • Indoor pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Business services

  • Conference center
  • Meeting room

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Quality Inn West Branch
Quality West Branch
West Branch Quality Inn
Quality Hotel West Branch
Quality Inn West Branch
Lumber Jack Lodge, Ascend Hotel Collection Hotel
Lumber Jack Lodge, Ascend Hotel Collection West Branch
Lumber Jack Lodge, Ascend Hotel Collection Hotel West Branch

Lumber Jack Lodge, Ascend Hotel Collection Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 8 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs in Hotels.com
Hotels.com reservation system failed and although I had a confirmation number, there were no vacancies at the hotel. With the help of the staff, I was able to locate the only vacancy in the area at a hotel for $60 more per night that was a 40 minute drive, so my vacation wasn't completely ruined.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Jesse, Providence, RI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic and charming
Quality Inn has a pretty consistent brand, but this location has more rustic charm and character than other Quality Inns. The staff were always friendly, rooms were nice and clean. If you don't like stairs or have a lot of luggage, it would be wise to request a ground floor room when you make the reservation. They do not have an elevator that can handle the luggage cart. My only disappointment was that the nightly rate was higher than any other Quality Inn I've stayed at before. Usually we just stay at a campground in the area, but this trip was in November and I don't have an RV.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robert, Hartland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but Super Clean
Older hotel but super clean. We do an annual bowling trip to West Branch and the Quality is where we will be staying from now on. Proves it doesn't have to be new to be clean.

8/10 Good

Deb, MI

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable with north woods feel. Very nice attached restaurant and friendly staff.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
My visit
The mattresses in both beds were very worn. The towels were thin and one was stringy when I took a shower. The hallways were like a maze with turns and unlabeled doors I had to go through. With the price I paid, I was expecting more. The hotel behind this one is $35 cheaper with better mattresses and towels. ...and free breakfast.

10/10 Excellent

Scott, Ada Mich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel, room, and breakfast was great******

8/10 Good

Selena

Liked: Cleanliness, room comfort

8/10 Good

Eileen, Flint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Needed a place for one night, very nice..

10/10 Excellent

Rick, Toledo, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work Trip
2 rooms booked for business all went great hotel was close to our project site

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
very comfortable and clean, nice decor and in line with the area, very spacious, missing mini fridge and microwave

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay and room was clean, only problem we had was we were on 2nd floor right next to door to upper level and every time someone came thru door it slammed while we were trying to sleep.

8/10 Good

Diane, Fort Wayne

Liked: Cleanliness, staff & service
Disliked: Room comfort
They need new mattresses! The hotel is nice otherwise.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

10/10 Excellent

global travelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great up north stay
Really clean and nicely furnished room, excellent staff and probably the best bed I have ever slept in.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We where told that the price included taxes but did not.... Extra 11 or so dollars!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely two days, very comfortable and close to everything

8/10 Good

Elmo, Neptune

Liked: Cleanliness, staff & service
A few nights in West Branch
Basically you have 2 chain hotels right next to each other ,stayed at both, just about the same experience. Room interior is average, bathroom could use a little more space......over all best place to stay in West Branch

10/10 Excellent

AMF, Waterford, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked two rooms for an overnight stay in West Branch. Awesome hotel! Very clean, very spacious, nice pool, great restaurant! Would recommend.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. It's located right off the freeway. I didn't use the pool area due to my schedule, but it looked nice.

10/10 Excellent

Robert, Escanaba, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went out of their way to make our stay great.

6/10 Okay

Izzy

Liked: Staff & service, room comfort
A couple nights
served it's purpose for location, restaurant was outstanding, rooms a little dated .

6/10 Okay

Ken, Allegan Michigan

Disliked: Room comfort
Air conditioning didn't work.
Did not sleep well due to a/c not working very hot in the room. Staff gave us a fan to help but still was really hot.