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Maya Caprice Boutique Hotel & Spa

4.0 star property

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Photo gallery for Maya Caprice Boutique Hotel & Spa

Minibar, in-room safe, desk, blackout drapes
Hot stone massages, sports massages, massage/treatment rooms
Point of interest
Exterior
Junior Suite, 2 Bedrooms, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Gym
  • Room service

Explore the area

Map
Wengen, Lauterbrunnen, BE, 3823
  • Wengen LWM
    ‪1 min walk‬
  • Grindelwald - Wengen Ski Area
    ‪1 min walk‬
  • Mannlichen Mountain
    ‪1 min walk‬
  • Bern (BRN-Belp)
    ‪69 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed, Balcony, Mountainside

Superior Double Room, 1 King Bed, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 King Bed, Balcony, Mountainside

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed, Balcony

Standard Double Room, 1 Queen Bed, Balcony | Minibar, in-room safe, desk, blackout drapes

Standard Double Room, 1 Queen Bed, Balcony

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, Balcony, Mountainside

Superior Triple Room, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Superior Triple Room, Balcony, Mountainside

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Panoramic Suite, 2 Bedrooms, Balcony, Mountainside

Panoramic Suite, 2 Bedrooms, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Panoramic Suite, 2 Bedrooms, Balcony, Mountainside

  • 538 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 3 Twin Beds and 1 Queen Sofa Bed

View all photos for Junior Suite, Multiple Beds, Balcony, Mountainside

Junior Suite, Multiple Beds, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Junior Suite, Multiple Beds, Balcony, Mountainside

  • 430 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Queen Sofa Bed

View all photos for Basic Double Room, 1 Queen Bed, Balcony

Basic Double Room, 1 Queen Bed, Balcony | Minibar, in-room safe, desk, blackout drapes

Basic Double Room, 1 Queen Bed, Balcony

  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Bedrooms, Balcony, Mountainside

Junior Suite, 2 Bedrooms, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Bedrooms, Balcony, Mountainside

  • 40 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Balcony, Mountainside

  • 40 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Maya Caprice Boutique Hotel & Spa

4-star Lauterbrunnen hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms.
Maya Caprice Boutique Hotel & Spa offers 21 accommodations with minibars and safes. Rooms open to balconies. Televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages and sports massages.
In addition to a full-service spa, Maya Caprice Boutique Hotel & Spa features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, a terrace, and multilingual staff.

Maya Caprice Boutique Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Maya Caprice Restaurant - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Maya Caprice Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Hot stone massages
  • Spa treatment rooms
  • Sports massages

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.
Guests planning a late arrival must contact the hotel at least 24 hours in advance.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 20 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Caprice Hotel
Caprice Wengen
Hotel Maya Caprice Wengen
Hotel Caprice Wengen
Caprice Hotel Wengen
Hotel Caprice Lauterbrunnen
Caprice Lauterbrunnen
Maya Caprice Wengen
Maya Caprice
Maya Caprice & Lauterbrunnen
Maya Caprice Boutique Hotel Spa
Maya Caprice Boutique Hotel & Spa Hotel
Maya Caprice Boutique Hotel & Spa Lauterbrunnen
Maya Caprice Boutique Hotel & Spa Hotel Lauterbrunnen

Maya Caprice Boutique Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 175 out of 230 reviews
Rating 8 - Good. 39 out of 230 reviews
Rating 6 - Okay. 11 out of 230 reviews
Rating 4 - Poor. 4 out of 230 reviews
Rating 2 - Terrible. 1 out of 230 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Derick

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
You are only paying for the beautiful view of Wengen and the convenience of being nearby the train station. However, the place is old, and there are few options for relaxing. The spa has only the sauna and showers and an open door jacuzzi which is small and the "gym" was only some dumbbells and a lonely walking machine not very complete. The breakfast was OK but lacked other options besides just only scrambled/fried eggs. I think for the price I paid I was expecting something else besides the view.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aidan

Stayed 3 nights in Oct 2024

10/10 Excellent

Scott

Stayed 3 nights in Oct 2024

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can’t beat the panoramic view of the Swiss alps. We had the suite room and it’s perfect room. The sauna and spa was superb.Kudos to Daniel, he is very helpful.All the staff from the dining area are good. Thank you we’re coming back😍
Stayed 2 nights in Oct 2024

10/10 Excellent

James C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Maya Caprice. Lodging and view were terrific. We really enjoyed the outstanding food served at the hotel. Particularly strong was the friendly service specifically from Sonia. I would highly recommend the Maya Caprice to all who are traveling to the Wengen area.
Stayed 6 nights in Oct 2024

8/10 Good

Luther, Enumclaw

Traveled with family
Liked: Cleanliness
Food was average
Stayed 2 nights in Oct 2024

10/10 Excellent

Jenai

Traveled with partner
Liked: Amenities
We loved the spa and breakfast offered! The restaurant on site was amazing! All around 10/10
Stayed 3 nights in Oct 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

RL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were incredibly helpful. The wait staff in the restaurant were extremely attentive and accommodating.
Stayed 2 nights in Oct 2024

6/10 Okay

Chloe

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room at the Maya Caprice looked over the Lauterbrunnen valley and the Swiss Alps. It was stunning. To add to that, the room was large, well stocked and very comfortable. We enjoyed the food in the restaurant for breakfast and dinner. The staff is very kind and helpful. We can’t wait to go back. Well surpassed our expectations.
Stayed 4 nights in Sep 2024

10/10 Excellent

Chelsey

Stayed 3 nights in Jul 2024

10/10 Excellent

Wojciech

Stayed 3 nights in Aug 2024

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. The view from our room was perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Views
Beautiful hotel with probably the best view in Wengen. Wonderful amenities (hot tub, gym, & sauna), breakfast included with stunning panoramic views of Lauterbrunnen Valley & Jungfrau. Clean and beautiful rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Can

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time staying here, and the view is breathtaking!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joy

Traveled with family
Maya Caprice Boutique Hotel and Spa: Mountain View is unreal!!! I haven’t seen anything like it. The food at the hotel restaurant is equally impressive. Note: Book a room with a Mountain View. This has become our favorite hotel base in the Jungfrau Region in Switzerland.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shima, North york

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay in Wengen at the beautiful Maya Caprice. Would love to return!
Stayed 2 nights in Aug 2024

10/10 Excellent

Taline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Incredible views Good breakfast Very very close to train station and town Cons: The jacuzzi in the spa is tiny. No AC in room as seems to be the norm in Swiss hotels. Opening the window would have been fine to let a cool breeze in BUT there was no net on the windows to keep bugs out!! Please put at least One net on one window to allow for sleeping with window open!
Stayed 4 nights in Aug 2024

4/10 Poor

Li, Natick

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We stayed at this property for two nights at one of their higher priced suite, and it was our first time in Wengen. The location of this hotel is unbeatable as it is probably the closest distance to the train station. The staff were not that friendly, kind of disinterested about their guests. The view was also breathtaking. During one late afternoon, there was a huge thunderstorm and took out all the power in town. When we opened our balcony door to sit outside, an insulation panel/door that was not bolted shut blew open and insulation materials were everywhere in the room where I slept. We told the front desk people and they came and put the insulation stuff back in and close the panel. They cleaned a bit of the floor. However, there was insulation dust everywhere in the room, and only one light worked in that living room area. The dust was in my bedding, my personal items, which caused me itchiness even in my sleep. We asked for some compensation for the uninhabitable night. It was utterly turned down with a big No. Customer service is not their strongest suit. Before this incident, I was actually going to refer my friends in the states to book this place. Now I doubt I would ever recommend this property. If you only want the location with the bare minimum customer service, then go for it. We changed to a different hotel in town, and it was like a day and night difference. We got such warm welcome and so much helpful information in just the first 5 minutes.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place with exactly what we were looking for. It had spectacular views and everything we needed was within walking distance. The restaurant was also excellent. Delicious menu that changed daily. Did I mention the views? I can’t wait to come back again.
Stayed 2 nights in Jul 2024

8/10 Good

Drew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel has been amazing! The staff is very kind and the restaurant was fantastic. It was very close to 5 stars but there is no A/C so during the summer it’s pretty tough. We had the windows and door open and eventually it cooled down but certain smells and cigarette smoke were less than ideal. Some of the items such as pillows were pretty rough as well. The office did the best they could to help by offering a fan. Definitely recommend going in cooler months though.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024