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Arenas Resort Victoria-Lauberhorn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arenas Resort Victoria-Lauberhorn

Terrace/patio
Sauna, spa tub, steam room, hot stone massages, sports massages
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Panoramic Double Room, Mountain View (Jungfrau) | View from room
Mini-golf

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • Housekeeping

Explore the area

Map
Wengen, Lauterbrunnen, BE, 3823
  • Wengen LWM
    1 min walk
  • Mannlichen Mountain
    1 min walk
  • Grindelwald - Wengen Ski Area
    1 min walk
  • Bern (BRN-Belp)
    109 min drive

Room options

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Economy Double Room

  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Mountain View

Economy Double Room, Mountain View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Economy Double Room, Mountain View

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Comfort Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

  • 355 sq ft
  • Sleeps 4
  • 4 Double Beds

View all photos for Gallery Room

Gallery Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Gallery Room

  • Sleeps 5
  • 5 Twin Beds

View all photos for Superior Double Room, Mountain View (Jungfrau)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room, Mountain View (Jungfrau)

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Panoramic Double Room, Mountain View (Jungfrau)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Panoramic Double Room, Mountain View (Jungfrau)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Comfort Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Terrace/patio

Sunstar Hotel Grindelwald

Pool
Breakfast included
Spa
Pet friendly
4.6 out of 5, Wonderful, (981)
The price is $369
per night
$394 total
includes taxes & fees
Dec 11 - Dec 12
Sunstar Hotel Grindelwald

About this property

Arenas Resort Victoria-Lauberhorn

3-star Lauterbrunnen hotel with 2 restaurants
Arenas Resort Victoria-Lauberhorn guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.
Arenas Resort Victoria-Lauberhorn offers 120 accommodations with safes and bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Conveniences like ski storage, ski passes, and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers an indoor pool, a sauna, and a fitness center.

Arenas Resort Victoria-Lauberhorn is a smoke-free property.

Arenas Resort Victoria-Lauberhorn has 2 restaurants on site.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Ice skating
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Renovations and closures

The property will be renovating from August 19 2024 to December 16 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.40 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and TWINT
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and spa tub with adult supervision
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Arenas Victoria Lauberhorn
Arenas Resort Victoria Lauberhorn
Arenas Resort Victoria-Lauberhorn Hotel
Arenas Resort Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Hotel Lauterbrunnen

Arenas Resort Victoria-Lauberhorn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 328 out of 573 reviews" "
Rating 8 - Good. 176 out of 573 reviews" "
Rating 6 - Okay. 43 out of 573 reviews" "
Rating 4 - Poor. 14 out of 573 reviews" "
Rating 2 - Terrible. 12 out of 573 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Jehangir

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and service to stay in Wengen Switzerland. Highly recommended hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Juli D

Traveled with family
Staff were kind and helpful. The property was so beautiful!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing we can’t wait to go back!
Stayed 3 nights in Aug 2024

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Feruza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable with beautiful sceneric Balcony. I was very pleased with my stay. I hope to be back for a longer visit in the future.
Stayed 2 nights in Jul 2024

6/10 Okay

RAVI

Traveled with family
Liked: Amenities
Property was ok. Wellness center lady was super mean. She yelled at us for no reason at all. We always swim with swimming shirt which is a proper swimming shirt. She was not ok with that. We had to show her where we bought the swimming shirts and then she let us swim. I would never come to this property again.
Stayed 3 nights in Aug 2024

8/10 Good

SRINIVAS

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, good location Pasta&more nearby is a good restaurant.
Stayed 6 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best view I've ever had from a balcony window. Great spa. Only thing keeping me from rating it 5 stars is a very outdated bathroom and almost no outlets to plug in anything, so room needs to be updated in those ways.
Stayed 1 night in Aug 2024

10/10 Excellent

Marcelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food on the property is good, the spa facilities are awesome and we had a great massage from Zoltan. Would recommend 10 out of 10
Stayed 3 nights in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Worth every penny! We had a stunning view of the mountains and this hotel had delicious breakfast, and best of all, the location was perfect! It’s a walk from the Wengen train station which made it so convenient to get around! The staff was very helpful and friendly and I will be coming back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Justine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and breakfast and hot tub all👍 Shared balcony on first floor meant lack of privacy if other guests decided not to stay in front of their own rooms
Stayed 2 nights in Jul 2024

8/10 Good

Viktor

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Very good location, 2 min away from the rail. Food is good, spa was a bit disappointing, as they close early, indoor pool is unbearable hot, no English signs, indoor jacuzzi was not working, and outdoor one often had issues with launch button.
Stayed 2 nights in Aug 2024

8/10 Good

Mirza, tucson

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful views and location!
Stayed 2 nights in Aug 2024

6/10 Okay

Tanweer, St.John's

Traveled with partner
It need to be highlighted that property can only be accessed by train. We had to park our car on train station to get to facility. During one day of our stay 29 minutes train ride was disrupted and we have to go around on alternate route which took us 3 hours to arrive at the facility.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great Location
We loved the location The spa and pool area was fantastic The breakfast was wonderful The hotel was under renovations and we felt like we should’ve been told that upfront For the price we paid we felt like it was over priced
Stayed 3 nights in Jul 2024

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice. The rooms are small but comfortable. No A/C so rooms are warm and no fans. There is construction on the facade of the hotel but no noise. This hotel caters to tour groups so breakfasts can be very busy. The breakfast was good. The pool and spa facilities are excellent but need of some updating. The location is near everything. In all we had a very nice stay.
Stayed 5 nights in Jul 2024

6/10 Okay

Kamlesh

Stayed 3 nights in Jul 2024

10/10 Excellent

Khurram

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located right in front of the train station. Great breakfast options. Has a nice decent sized pool.
Stayed 4 nights in Jul 2024

4/10 Poor

kai

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Scaffolding surrounding the property at the moment blocking view from windows. Staff very nice and accomodating. Top floor room was small for three people. Had to bend over in some parts of the room because of the ceiling hight.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Wonderful location,
Great location. Rooms are small and a bit dated. Breakfast was good. Staff were very friendly.
Stayed 2 nights in Jul 2024

6/10 Okay

Kayla

Traveled with group
Ok
Scaffolding outside my window blocking view. Men outside my window early in the morning. Building needs a refresh, stained carpet in hall, paint off door frame to bath, and shower did not drain. Close to train station and lovely rose garden.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. The staff was always friendly and looking to make our experience better. Our room was comfortable and clean. Breakfast included a nice spread of options.
Stayed 3 nights in Jul 2024