SureStay Hotel by Best Western Wenatchee

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Wenatchee

Exterior
Outdoor pool, sun loungers
Exterior
Standard Room, 2 Queen Beds, Accessible, Non Smoking | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Free daily continental breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Pet friendly

Explore the area

Map
580 Valley Mall Parkway, East Wenatchee, WA, 98802
  • Wenatchee Valley Museum and Cultural Center
    3 min drive
  • Pybus Public Market
    4 min drive
  • Riverfront Park
    5 min drive
  • Wenatchee, WA (EAT-Pangborn Memorial)
    8 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

SureStay Hotel by Best Western Wenatchee

East Wenatchee hotel with outdoor pool
This hotel features an outdoor pool, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Wenatchee offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Wenatchee hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This East Wenatchee hotel also offers an outdoor pool, a vending machine, and laundry facilities. Onsite self parking is complimentary.

SureStay Hotel by Best Western Wenatchee has designated areas for smoking.

A complimentary continental breakfast is served each morning between 5 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Wild Rivers Inn East Wenatchee
Wild Rivers Inn
Wild Rivers East Wenatchee
SureStay Hotel Best Western Wenatchee
SureStay Best Western Wenatchee
SureStay Best Wenatchee
Surestay By Best Wenatchee
SureStay Hotel by Best Western Wenatchee Hotel
SureStay Hotel by Best Western Wenatchee East Wenatchee
SureStay Hotel by Best Western Wenatchee Hotel East Wenatchee

SureStay Hotel by Best Western Wenatchee Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 336 out of 782 reviews" "
Rating 8 - Good. 276 out of 782 reviews" "
Rating 6 - Okay. 115 out of 782 reviews" "
Rating 4 - Poor. 34 out of 782 reviews" "
Rating 2 - Terrible. 21 out of 782 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff too thank you 😊
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
I hadn’t sates in a Sure Stay before. It’s kind of a best Western Minus, in my opinion. Rooms were clean and comfortable but amenities were minimal as were the breakfast offerings.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Hotel is definitely outdated, the hallways and the room had the old casino smell to them. Also the bedding was slightly stained. We’ve heard people screaming in the hallways but that stopped after 11pm. Overall ok place to stay for one night when passing thru. The staff is friendly :)
Stayed 1 night in Aug 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked their hospitality. Next time I go, I will be staying there and it is so convenient.
Stayed 12 nights in Jul 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely come back!
For an older building It was very nice and clean! No complaints!
Stayed 1 night in Aug 2024

8/10 Good

Lyndall

Traveled with family
Liked: Amenities
Very friendly front desk staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool area. The surrounding area doesnt offer much. Still, I'd stay again.
Stayed 1 night in Jun 2024

8/10 Good

Alejandra

Stayed 1 night in Jul 2024

10/10 Excellent

Mayze

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Timothy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay in Wenatchee
Stayed 2 nights in Jul 2024

6/10 Okay

Perry

Stayed 1 night in Jul 2024

2/10 Terrible

Yogesh, Bothell

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager was rude. The carpet smelled of pee, the breakfast items, silverware, coffee and hot water ran out before 8 30 am. And when we requested to have more, the staff took way to long andad faces as if we were at some fault. Don't stay here.
Stayed 2 nights in Jul 2024

2/10 Terrible

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
All good
Stayed 1 night in Jul 2024

8/10 Good

Francoise

Stayed 1 night in Jul 2024

10/10 Excellent

Dianna

Stayed 1 night in Jun 2024

2/10 Terrible

dawn

Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Wenatchee visit
This is just an ok hotel. It could use a deep clean and some upgrades. If you just need a place to sleep it will work. The breakfast was served at 5:00, which was a plus for us.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent customer service
Stayed 1 night in Jun 2024

2/10 Terrible

Lorena

Liked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Ralph

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024