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SureStay Hotel by Best Western Wenatchee

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Wenatchee

Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Lobby
Exterior
Standard Room, 2 Queen Beds, Accessible, Non Smoking | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Breakfast included
  • Laundry

Explore the area

Map
580 Valley Mall Parkway, East Wenatchee, WA, 98802
  • Pybus Public Market
    ‪4 min drive‬
  • Riverfront Park
    ‪5 min drive‬
  • Town Toyota Center
    ‪7 min drive‬
  • Wenatchee, WA (EAT-Pangborn Memorial)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | View from room

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Reception

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (1052)
The price is $137
per night
$154 total
includes taxes & fees
May 9 - May 10
Cedars Inn

About this property

SureStay Hotel by Best Western Wenatchee

East Wenatchee hotel with outdoor pool
This hotel features an outdoor pool, laundry facilities, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Wenatchee offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Wenatchee hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This East Wenatchee hotel also offers an outdoor pool, a vending machine, and laundry facilities. Onsite self parking is complimentary.

SureStay Hotel by Best Western Wenatchee has designated areas for smoking.

A complimentary continental breakfast is served each morning between 5 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Wild Rivers Inn East Wenatchee
Wild Rivers Inn
Wild Rivers East Wenatchee
SureStay Hotel Best Western Wenatchee
SureStay Best Western Wenatchee
SureStay Best Wenatchee
Surestay By Best Wenatchee
SureStay Hotel by Best Western Wenatchee Hotel
SureStay Hotel by Best Western Wenatchee East Wenatchee
SureStay Hotel by Best Western Wenatchee Hotel East Wenatchee

SureStay Hotel by Best Western Wenatchee Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 362 out of 828 reviews
Rating 8 - Good. 286 out of 828 reviews
Rating 6 - Okay. 119 out of 828 reviews
Rating 4 - Poor. 36 out of 828 reviews
Rating 2 - Terrible. 25 out of 828 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Petra Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very attentive
Stayed 1 night in Jan 2025

8/10 Good

Laurena

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The "Continental Breakfast" was delightfully undersold, including waffles, sausage, eggs, cereal, yogurt and fruit, though it was strange that I could get a bunch of different drinks, but not cold water without the staff fudging the rules. The carpet throughout looked dated but other things looked updated. Being winter, the pool was closed but the hot tub opened, though we didn't try it. TV had some decent channels - we watched HGTV. Our room had a mini fridge and microwave but also a drawer that kept silently opening. Not very handicapped friendly, with no elevator to access 2nd floor and my visually impaired roommate tripped in the public restroom that was too dark for her to see its steps. Nice staff seemed to be doing their best to be professional and taking care of the guests. One even gifted a homemade memento to a couple celebrating their anniversary. We wouldn't mind staying here again.
Stayed 1 night in Jan 2025

4/10 Poor

Angela

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For the condition of the hotel, the price was too high
Stayed 1 night in Jan 2025

10/10 Excellent

Adam, Bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Traveled with family
Very limited breakfast options
Stayed 1 night in Dec 2024

8/10 Good

Melissa

Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Stayed 1 night in Dec 2024

10/10 Excellent

raul

Stayed 1 night in Dec 2024

10/10 Excellent

cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a cute place. We would definitely stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just fine

Stayed 2 nights in Dec 2024

2/10 Terrible

Judith

Stayed 1 night in Dec 2024

10/10 Excellent

Zhanpeng

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for city sightseeing.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Stayed 1 night in Dec 2024

10/10 Excellent

Ravi

Stayed 1 night in Dec 2024

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
El staff fue muy amable en todo momento:D
Stayed 2 nights in Dec 2024

10/10 Excellent

Doria

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Dec 2024

2/10 Terrible

Margie

Disliked: Cleanliness, room comfort

Give this one a pass

Not a great stay. Floor smelled like mildew. Pillows were lumpy, breakfast was just sad. Sausages gravy and microwave biscuits and waffles. The thing we hated most was the sound from the room above. We were on the ground floor and we could hear every footstep made above us. It was ridiculous. You can tell this place was refurbished. There's better options in Wenatchee, stay at one of them...
Stayed 7 nights in Dec 2024

8/10 Good

Matt

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Yareli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot loved it
Stayed 2 nights in Dec 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

shawn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Poor breakfast choices.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!!

Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great employees, especially at the front desk.
Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4th Time Stay

Barb (Manager) does a good job with her staff. Everyone was friendly and kind. Our unit was clean and fresh, the bathroom was clean with plenty of clean linens, hair products, bath soap & toilet paper. As it is an older hotel, there were a few spruce-ups that could be made, but we would rate it an 8.5 for sure!
Stayed 2 nights in Nov 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024