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Wookey Hole Hotel

3.0 star property

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Photo gallery for Wookey Hole Hotel

Suite, Tower | 1 bedroom, hypo-allergenic bedding, desk, soundproofing
Game room
Family Room, Resort View | 1 bedroom, hypo-allergenic bedding, desk, soundproofing
Breakfast and dinner served
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi
$97
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    ‪5 min walk‬
  • Wells Cathedral
    ‪5 min drive‬
  • Wells Bishop's Palace
    ‪5 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Twin Room, Mobility Accessible

Twin Room, Mobility Accessible | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Twin Room, Mobility Accessible

7.2 out of 10
Good
(10 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds, Ensuite

Twin Room, 2 Twin Beds, Ensuite | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Twin Room, 2 Twin Beds, Ensuite

9.2 out of 10
Wonderful
(17 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Family Room, Ensuite

9.0 out of 10
Wonderful
(62 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Resort View

Family Room, Resort View | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Family Room, Resort View

8.8 out of 10
Excellent
(13 reviews)
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible (Bath Only)

Twin Room, Mobility Accessible (Bath Only) | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Twin Room, Mobility Accessible (Bath Only)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Double Room, Ensuite

9.2 out of 10
Wonderful
(17 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Tower

Suite, Tower | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Suite, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | 1 bedroom, hypo-allergenic bedding, desk, soundproofing

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

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About this property

Wookey Hole Hotel

3-star Wells hotel walkable to Wookey Hole Caves
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a 24-hour front desk, and tour/ticket assistance are onsite.
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, a garden, and a picnic area. Onsite uncovered self parking is complimentary.

Wookey Hole Hotel has designated areas for smoking.

Self-serve breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Bistro at Wookey Hole - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Onsite venue #2 - This bar specializes in British cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 5

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately GBP 13.5 for adults and GBP 8.5 for children
  • Early check-in fee: GBP 5 (subject to availability)
  • Late check-out fee: GBP 5 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1003 reviews
Rating 8 - Good. 345 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean and did the job but very generic, no character, didn’t feel like a place you’d like to linger in
Stayed 1 night in May 2025

4/10 Poor

Mic

Stayed 3 nights in May 2025

8/10 Good

Garry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and safe. Breakfast option is good and the staff are very polite and helpful. I prefer to have more hooks to hang out towels and clothes. And a small fridge will be very handy
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Not exactly what I hoped for!

Positioned well for wookey hole. Staff friendly on arrival, room clean too. Only 6 hangers supplied for a family room. First morning we asked the room to not be cleaned as we were going to be in for a while, the second morning towels were replaced only and cups changed, beds weren't made, rubbish wasn't emptied. Breakfast choice was okay. We ordered a full English on the first morning and the fried eggs were swimming in grease on the plate. Not appealing at all. There was no key supplied for our balcony doors and being a family room meant our children could open the doors as and when they felt which I wasn't too pleased about and they were left unlocked. The staff were friendly. The bed was very firm and uncomfortable. The hot water is extremely hot, there was no option for warm water so be careful with children using the taps.
Stayed 3 nights in May 2025

10/10 Excellent

Mr Mark

Stayed 2 nights in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely room , breakfast service fell over

Room was very good , the breakfast service was somewhat lacking . No spoons , no cups, no milk , dregs of the juice no continental breakfast offering to speak of , hour before breakfast ends .
Stayed 1 night in May 2025

10/10 Excellent

louise

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly helpful staff, comfy beds, large clean tidy rooms and a excellent breakfast in the morning.
Stayed 1 night in May 2025

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed in the tower room, it was fab, but upstairs floor was very creaky and toilet seat would not stay up and had parts missing, also shower floor had seen better days, but a wonderful time had anyway.
Stayed 1 night in May 2025

6/10 Okay

Chris

Disliked: Cleanliness
Hotel was ok near good venues. Staff friendly and attentive. Breakfast was cold and mushrooms needed more cooking Room bed was comfy
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very peaceful environment to stay, wonderful accommodation and great food. Amazing attraction set up on the doorstep for all to enjoy and spend a day.
Stayed 1 night in May 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architectural design very pleasing. Meals good value. Duvet too hot for current weather.
Stayed 2 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly at this property and the facilities were absolutely amazing. Location was paramount. Only thing to improve on is the food as during the 3 nights we stayed, the food was either overcooked and burnt, or undercooked. I believe the chef needs to be trained on how to cook an egg.
Stayed 3 nights in May 2025

6/10 Okay

William, Highland

Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spooky witchy hotel

Absolutely amazing location, right next to Wookey Hole. The Hotel itself was located in a beautiful setting of the mendip hills. Couldnt fault the hotel, lovely and clean. Also restaurant had great food. Would stay again!
Stayed 3 nights in May 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the tower suite, it was a lovely room. Our only concern was that there was no fan in the bedroom area and it got very warm at night.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Had a fantastic time beautiful views staff friendly hotel very clean and spacious rooms would definitely recommend
Stayed 2 nights in May 2025

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Martin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Ten out of ten for everything, staff excellent, parking excellent, water pressure excellent, t.v. Choice excellent….WiFi - worse than dreadful, could not book onward travel, accommodation etc.
Stayed 1 night in May 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stop for our trip to North Cornwall everyone was so kind, helpful, food quality and portion’s excellent. Hotel is looking a little tired although painting of egg
Stayed 1 night in May 2025

8/10 Good

Gary, Landing Garrison

Stayed 3 nights in May 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wookey Hole Hotel

Cant fault the staff and the hotel. Room was quiet and clean. Only criticism i have is of the menu - very little choice. The Wookey Hole Inn, more or less over the road about a minute's walk away, had a much better menu, and the food was good.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, friendly staff. Beautiful setting and somewhere to sit outside. Local pubs and40 minutes walk to Wells which is stunning! Evening menu slightly limited but able to create a nice meal. Highly recommend staying here and great value for money
Stayed 1 night in May 2025

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying at Wookey Hotel

Our stay was pleasant. The room was large, and everything was in place. It was quiet at night, which is what we wanted. The place is located in nice country surroundings.
Stayed 2 nights in Apr 2025