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Wookey Hole Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wookey Hole Hotel

Suite, Tower | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Property grounds
Mini-golf
Point of interest
Balcony view

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    5 min walk
  • Mendip Hills
    5 min drive
  • Milton Lodge Gardens
    5 min drive
  • Bristol (BRS-Bristol Intl.)
    43 min drive

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Superior Room, Multiple Beds, Non Smoking

  • 323 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Double Room, Accessible

Double Room, Accessible | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room, Accessible

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Ensuite

Standard Room, 2 Twin Beds, Ensuite | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Ensuite

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Family Room, Ensuite

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Resort View

Family Room, Resort View | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Family Room, Resort View

  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room (Bath Only)

Double or Twin Room (Bath Only) | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double or Twin Room (Bath Only)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room, Ensuite

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Tower

Suite, Tower | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Suite, Tower

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Luxury Room

  • 334 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Front of property

White Hart Inn

Pet friendly
Free WiFi
Business services
Bar
4.0 out of 5, Very Good, (287)
The price is $73
per night
$87 total
includes taxes & fees
Dec 12 - Dec 13
White Hart Inn

About this property

Wookey Hole Hotel

3-star Wells hotel walkable to Wookey Hole Caves
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a 24-hour front desk, and tour/ticket assistance are onsite.
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, a garden, and a picnic area. Onsite uncovered self parking is complimentary.

Wookey Hole Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Bistro at Wookey Hole - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Onsite venue #2 - This bar specializes in British cuisine and serves light fare only. Open daily.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 9.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 468 out of 1084 reviews" "
Rating 8 - Good. 407 out of 1084 reviews" "
Rating 6 - Okay. 139 out of 1084 reviews" "
Rating 4 - Poor. 41 out of 1084 reviews" "
Rating 2 - Terrible. 29 out of 1084 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Traveled with partner
Liked: Staff & service
The restaurant was very small. Breakfast was very limited in choice.
Stayed 3 nights in Aug 2024

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected, nice experience.
If you're visiting Wookey Hole caves/park, then this is a great stop over. A stones throw from the park entrance. We booked inclusive breakfast, but decided to have dinner too, both were excellent. Good size portions and very tasty, for breakfast there is a nice continental buffet selection with cooked breakfast also available. Staff were friendly and helpful. The small games room is all it is, with paying arcade machines, and a soft block part for tots.
Stayed 1 night in Aug 2024

2/10 Terrible

Nicola

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was awful
Stayed 1 night in Aug 2024

8/10 Good

rebecca

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Travelled with husband and 4yr old to visit Wookey Hole caves. Great location and good staff. Room was clean. Bedroom resfresh (daily maid) topped up tea & coffee, changed towels and cleaned mugs, but didn’t make beds. Which was unexpected. Usually the crisply made bed is the best bit. Room was smelly, but staff gave us an air freshener and tried to rectify. The linen and room itself though, was immaculately clean. A bit noisy facing the car park, so had to shut windows while going to bed, which made the room hot and stuffy. Would really benefit from air conditioning. Breakfast was ok for the price of room. Not a lot of grown up cereal choices. Very good toaster which was fast. Cooked breakfast ok. Good for budget hotel. Mini pastries were good. Awkward having to book breakfast before arrival, would be good to see more flexibity here. Very much a family hotel. Expect kids running about from early until late (which made it noisy). Overall a pleasent stay & good value for budget hotel, with excellent staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed in the luxury family room, loads of space for the four of us. The restaurant was nice and fairly priced. Close to the main attractions which you get a discount for staying there. Overall a great place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Food in restaurant was nice and good portion. Reasonably priced. Rooms were great, spacious and adequate
Stayed 1 night in Aug 2024

10/10 Excellent

Earl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben and Corey made our stay a great pleasure.
Stayed 4 nights in Aug 2024

8/10 Good

Lymne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and excellent value for money
Stayed 2 nights in Aug 2024

10/10 Excellent

Reiss

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Stayed 3 nights in Jul 2024

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in room ok bathroom looked like needed a coat of paint Would have been nice if there was a discount to go into wookey hole
Stayed 2 nights in Aug 2024

10/10 Excellent

Kerrieanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing i would say is it need some where to put cold drink in and evening entertainment
Stayed 2 nights in Aug 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Easy parking and check-in, clean nice sized room but fairly basic ( Family) . Double bed comfy. Wi-Fi good. Really fed up no hot water in the morning, apparently the boiler stopped working which was very annoying as no way to have shower. Engineers turned up quickly we saw them from the breakfast room, but time we checked out at 10am still no hot water. No offer of a discount or reduction on a return visit, etc, we thought something could have been offered. Check out at 10am too early! Breakfast very busy and slow service, thought they could be better organised. "Games room" a let down as just a mini amusment arcade, thought could have a table tennis table, etc. Pub over the road was expensive but good food. Food in hotel very basic menu designed for kids and "restaurant/ breakfast room" plain and basic - no atmosphere. Overall a good quiet sleep and if passing-may return again, lots of nice countryside nearby and of course if you are visting Wookey Hole its on the site.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location, easily accessible and with plenty of parking. Staff were friendly and welcoming and able to accommodate our needs swiftly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & en suite. The staff were very welcoming & friendly. The choice for breakfast was great & very good service. The breakfast was delicious. Only negative would be no air con. The grounds & area is beautiful & very quiet.
Stayed 1 night in Aug 2024

8/10 Good

Chander

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was gud. Quite and nice area.
Stayed 1 night in Jul 2024

4/10 Poor

Carol

Stayed 1 night in Jul 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did find our room hot with the extreme weather temp outside, even with the use of fans. Would of been nice to of had a mini fridge in room. Great location for the Wookey caves and Wednesday's circus which was amazing and the other local attractions. Many thanks
Stayed 3 nights in Jul 2024

8/10 Good

Phillipa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Lydia

Liked: Amenities
Good budget family hotel. Comfortable beds, clean sheets and good size bathrooms. Breakfast choice very good but inconsistent in how it was served, i ordered the same breakfast 3 days running, on first day it was cold. Second day Breakfast was hot but the eggs were left out. Third day breakfast was lukewarm. Coffee was good and nice to have cheese and ham, fruit and yoghurts as well for breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Vince

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip, all the staff were very friendly and professional. I would recommend
Stayed 1 night in Jul 2024

4/10 Poor

Raymond

Disliked: Staff & service, property conditions & facilities
On arrival we were told “we are very busy so cannot do evening meal and limited on timings for breakfast. We then went to our double room to find it was a disabled persons room
Stayed 1 night in Jul 2024