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Best Western Watertown Fort Drum

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Watertown Fort Drum

Front of property - evening/night
Indoor pool
Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Premium bedding, pillowtop beds, individually furnished, desk
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
300 Washington St, Watertown, NY, 13601
  • Roswell P. Flower Memorial Library
    2 min walk
  • Jefferson County Historical Society
    2 min walk
  • Sci-Tech Center of Northern New York
    6 min walk
  • Watertown, NY (ART-Watertown Intl.)
    10 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillowtop beds, individually furnished, desk

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Premium bedding, pillowtop beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites Watertown - 1000 Islands

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.2 out of 5, Very Good, (1002)
The price is $101
per night
$112 total
includes taxes & fees
Jan 9 - Jan 10
Comfort Inn & Suites Watertown - 1000 Islands

About this property

Best Western Watertown Fort Drum

Watertown hotel with free weekday breakfast
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Watertown Fort Drum offers 134 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

42-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Best Western Watertown Fort Drum is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1961
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 18 2024 to March 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Fort Drum
Best Western Fort Drum Hotel
Best Western Fort Drum Hotel Watertown
Best Western Watertown Fort Drum
Best Western Watertown Fort Drum Hotel
Best Western Carriage House Hotel Watertown
Best Western Watertown
Watertown Best Western
Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel
Best Western Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel Watertown

Best Western Watertown Fort Drum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 355 out of 1002 reviews" "
Rating 8 - Good. 343 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 84 out of 1002 reviews" "
Rating 2 - Terrible. 52 out of 1002 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall our stay was great. The place was clean and the staff was friendly. Only complaint was linens. Our room was booked for 4 people and it only had 2 towels. But when I asked housekeeping for more towels they gave them no problem.
Stayed 2 nights in Sep 2024

4/10 Poor

Ashley

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The entire hotel smells of smoke and I’m a smoker! I can’t imagine what the non smokers think. The lobby is unlocked all night so anybody can come and go as they please. It’s clear that they aren’t receiving any support from corporate. The employees are wonderful but they can only work with what they’re given. This could be a beautiful hotel with the right investment.
Stayed 4 nights in Sep 2024

8/10 Good

MARY, CHURCHVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

BRYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to other eateries and restaurants.
Stayed 6 nights in Sep 2024

6/10 Okay

Kerrie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place was old and has not been redone in years. It needs a face lift.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

2/10 Terrible

James, Schenectady

Liked: Amenities
Disliked: Cleanliness
incorrect billing to my credit card which the property will not rectify. highly disappointed lost all of my companies business.
Stayed 1 night in Sep 2024

4/10 Poor

Sheena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is professional and helpful. Easy parking close to the rooms. It was pretty quiet and the room was comfortable but nothing more. Mattresses were just okay. Overall a good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Ellen and Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom was very high standard with related to cleanliness. Plenty of hot water for bath/showers. Staff could not be more helpful. Breakfast was excellent for variety and quality. Definitely stay there again.
Stayed 3 nights in Aug 2024

6/10 Okay

Ike

Traveled with family
Liked: Staff & service
Expedia over booked the hotel. There were no rooms available when we arrived. We had to scramble to find a room that night.
Stayed 1 night in Aug 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean. Pleasant staff. A definite consideration since so convenient to downtown.
Stayed 2 nights in Aug 2024

4/10 Poor

John

Traveled with family
Disliked: Staff & service, amenities
Getting old. No servicing of rooms forc3vnights
Stayed 3 nights in Aug 2024

10/10 Excellent

L

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 stars
Stayed 1 night in Aug 2024

8/10 Good

Celina

Stayed 1 night in Aug 2024

10/10 Excellent

Reva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I accidentally booked at this location, but stuck with the choice since it was so late in our travels that day. I was pleasantly surprised when we arrived. The front desk clerk was very kind and offered several options for a late check out. The beds were super comfortable. The cleaning staff were friendly too. Great accidental choice, I would definitely book again!
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tracey, Harrisburg

Liked: Cleanliness, staff & service, property conditions & facilities
staff was excellent. rooms nice and clean. would have liked info for TV channals and paper and pen in room.
Stayed 2 nights in Aug 2024

4/10 Poor

Rebecca

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I came here many years ago and enjoyed it. This time, room smelt musty, the breakfast was ridiculous, mess everywhere, worker in the back, not outfront attending. still had 1hr and a half to go in breakfast and no food out.. very poor. pool had slime on tiles getting out....green..just not attended to. very disappointing.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Do It
Hate to give negative reviews, but this hotel is dirty, drab, and disgusting. Hole in the bath towel, chipped paint on the door, stopped-up sink, dirty finger marks on the bathroom door, peeled off chair “leather”, unfinished ceiling repairs, fruit flies on the breakfast bar, so many turn-offs. Front desk staff were cordial, though.
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Dale

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Adel

Liked: Cleanliness, staff & service
Dog friendly
Stayed 1 night in Aug 2024

4/10 Poor

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Lindsey

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very nice but seemed to be overworked and scarce. There were no towels or upkeep in the pool area the two days we were there. We called for towels and no once came. There were dirty items under the bed and stuff in the refrigerator that wasn’t ours. The mattresses were very hard and the pillows were half the size of normal ones. The sheet came off one bed and there was a brown stain on it. The towels were really soft so that was nice. The water didn’t drain well out of the tub or sink. There was mold on the ceiling in the bathroom and it was ridiculously hot in the pool room and breakfast room. It definitely needs some upkeep.
Stayed 2 nights in Aug 2024