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Best Western Watertown Fort Drum

2.5 star property

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Photo gallery for Best Western Watertown Fort Drum

Exterior
Business center
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk
Lobby
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
$99
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
300 Washington St, Watertown, NY, 13601
  • Samaritan Medical Center
    ‪13 min walk‬
  • Thompson Park
    ‪2 min drive‬
  • Salmon Run Mall
    ‪6 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillowtop beds, individually furnished, desk

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Premium bedding, pillowtop beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Watertown Fort Drum

Watertown hotel with free weekday breakfast
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Best Western Watertown Fort Drum offers 134 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

42-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Best Western Watertown Fort Drum is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1961
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 32.40 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 32.40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Fort Drum
Best Western Fort Drum Hotel
Best Western Fort Drum Hotel Watertown
Best Western Watertown Fort Drum
Best Western Watertown Fort Drum Hotel
Best Western Carriage House Hotel Watertown
Best Western Watertown
Watertown Best Western
Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel
Best Western Watertown Fort Drum Watertown
Best Western Watertown Fort Drum Hotel Watertown

Best Western Watertown Fort Drum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 355 out of 1004 reviews
Rating 8 - Good. 333 out of 1004 reviews
Rating 6 - Okay. 169 out of 1004 reviews
Rating 4 - Poor. 87 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in May 2025

4/10 Poor

Patricia

Traveled with partner
Disliked: Amenities, property conditions & facilities
The pool was closed the dining room was also closed due to repairs. The tables were all squeezed into a corner in the lobby. The food was in a different room. The breakfast was the same thing all three day I stayed. Coffee was terrible and rooms need more lighting. Doors into the hotel unlocked at all times, anyone can walk in. Water pressure in the shower was wonderful best part was shower time!
Stayed 3 nights in May 2025

10/10 Excellent

Doug

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay
Stayed 1 night in May 2025

6/10 Okay

Catherine

Business traveler, Traveled with partner
Liked: Cleanliness
Parking
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable! Free and easy parking, always a plus.
Stayed 1 night in May 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location while in Watertown

Watertown BW’s front entrance to the lobby was dated, no “wow” factor & not as accessible if you’re wheelchair bound (which we are not) but inside was bright & clean. Our check-in person, Raynor, was businesslike & efficient, he invited us to partake of the coffee, tea & cookies near the reception desk. They also provide water infused with fruits like oranges & strawberries—quite refreshing—in a dispenser by the breakfast area. Raynor did steer us to a list of restaurants nearby—got pizza at Cam’s & it was good as advertised. Our room was close to the lobby—spacious, clean with a king bed & the usual amenities. It was quiet, not many guests judging from the parking lot—it was a Monday night. I noticed that there was no secure entrance, i.e., anyone could have entered by the back door without a key. The breakfast next morning was quite good—the moist scrambled eggs, though undoubtedly from a carton, were prepared well as were the turkey sausage & regular sausage. Besides the usual cereals, yogurt, bagels, bread & fruit there was a waffle maker—all of it looked decent. They even offered Silk Milk & 2% milk. The coffee is good & strong. Gary is a friendly employee who took care of stocking food & cleaning up in the breakfast room. I also saw an employee who may have been the cook. Breakfast hours are 6:30-9:30. The tables are in the lobby separate from the breakfast room, but not far. The hotel could pay attention to the dying plants in the window by the tables.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Left much to be desired, although staff was nice

Upon check-in, was told the room I reserved and was confirmed was not available. Was given a single king size bed when I requested (and was confirmed) a double. There seemed to be an attempt to find another room, but they then claimed they were fully booked, although the parking lot was hardly full. The next morning, the shower wasn't working either which was frustrating. The staff was exceptional until I requested another room. All in all, a really disappointing experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was very helpful. Found a room that didn't require stairs. Just very kknd.
Stayed 1 night in Apr 2025

10/10 Excellent

chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

nicholas, Saint Sauveur

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staffs
Stayed 1 night in Apr 2025

10/10 Excellent

nicholas, Saint Sauveur

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room and tv
Stayed 1 night in Apr 2025

2/10 Terrible

Zachary

Stayed 1 night in Mar 2025

10/10 Excellent

Garnet

Liked: Staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful. Breakfast was good but the eggs were not very hot but I was there just before closing. Bed comfortable, heating and a/c worked fine. Room was quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the price
Stayed 1 night in Feb 2025

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel with delicious breakfast included. An older hotel but very clean
Stayed 1 night in Feb 2025

8/10 Good

Connie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Glen

Traveled with partner
Liked: Staff & service
Somewhat dated. The staff were exceptionally helpful and friendly. The breakfast was great.
Stayed 4 nights in Jan 2025

6/10 Okay

Cheryl

Stayed 2 nights in Nov 2024

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was helpful and friendly. Breakfast was very nice!
Stayed 4 nights in Jan 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door to my room didn't work properly but I was told it was a known issue. Apparently known issues don't get resolved at this hotel
Stayed 1 night in Jan 2025