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Crandell Mountain Lodge

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crandell Mountain Lodge

Front of property
Property entrance
Comfort Double Room
Superior Suite, Multiple Beds, Kitchen | Living room
Superior Suite, Multiple Beds, Kitchen | Private kitchen | Coffee/tea maker

Reviews

8.2 out of 10

Very good

Popular amenities

Explore the area

Map
102 Mountview Road, Waterton Park, AB, T0K2M0
  • Waterton Marina
    7 min walk
  • Cameron Falls
    8 min walk
  • Red Rock Trattoria Waterton
    5 min walk
  • Waterton Lakes National Park
    6 min walk

Room options

View all photos for Superior Suite, Multiple Beds, Kitchen

Superior Suite, Multiple Beds, Kitchen | Living area

Superior Suite, Multiple Beds, Kitchen

  • 500 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

  • 400 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crandell Mountain Lodge

3-star Waterton Park lodge with free self parking
This smoke-free lodge features express check-out and free self parking. Housekeeping is available on request.
Crandell Mountain Lodge offers 17 accommodations with coffee/tea makers. Bathrooms include showers. Housekeeping is provided on request.
Crandell Mountain Lodge features a terrace and express check-out. The property has a front desk available during limited hours. Complimentary self parking is available on site.

Crandell Mountain Lodge is a smoke-free property.

Languages

English

Property amenities

Parking and transportation

  • Free self parking on site

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Crandell Mountain Lodge Lodge
Crandell Mountain Lodge
Crandell Mountain Lodge Waterton Park
Crandell Mountain Waterton Park
Crandell Mountain Lodge Waterton Park
Crandell Mountain Lodge Lodge Waterton Park

Crandell Mountain Lodge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 352 out of 881 reviews" "
Rating 8 - Good. 316 out of 881 reviews" "
Rating 6 - Okay. 126 out of 881 reviews" "
Rating 4 - Poor. 60 out of 881 reviews" "
Rating 2 - Terrible. 27 out of 881 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jeanine

Disliked: Cleanliness, amenities, property conditions & facilities
In bad need of paint in the exterior. Room very small , no hangers to hang clothes. Entrance very dirty. Will not stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

D Barbara

Stayed 1 night in Sep 2024

4/10 Poor

Steve

Traveled with partner
Disliked: Cleanliness
Stairwell was very narrow and steep. Not conducive for carrying luggage up. A bait mouse trap sitting in the room does not make you feel very comfortable. Electric fireplace had been worked on and was not even assembled back together before we had the room. Assembled and an out of order sign would have appeared much better.
Stayed 1 night in Sep 2024

8/10 Good

Salvador

Liked: Staff & service
Beautiful setting. Just average room.
The staff are lovely, and the waterton of course is stunning. But our room was not the cleanest. You could see the dust and spiderwebs aroundbthe fans and the corners of the room. Our bed seemed old, and the two leather chairs in the room should be thrown out. They have zero support. Lightbulbs were out.
Stayed 2 nights in Sep 2024

6/10 Okay

Emanuel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the property is dated and grungy! the room was clean and comfortable.
Stayed 1 night in Sep 2024

6/10 Okay

Irene

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, staff & service
It waz a good experience in a nice location
Stayed 2 nights in Sep 2024

4/10 Poor

Luis, Calgary

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy. Very noisy. Old and decaying building
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. We appreciated the overhead fan to help air out the place during the day. Check-in across the street was fast and easy. Easy walking to lots of restaurants. Had a bizarre experience with the staff giving a key to someone just checking in, fortunately we were in the room at the time so they quickly realized their mistake - lesson learned to keep the deadbolt on! Other than that it was enjoyable and we have lots of good memories.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Very old building with narrow stairs. I asked for ground floor but didn't get it. Very comfortable bed and pillows, but the room was rather small and cramped. No clothes hangers in the closet. The outside deck was old and in need of painting. Overpriced for what you get.
Stayed 1 night in Sep 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my staff at the Crandell Mountain Lodge! It was so cute and cozy! When I checked into the room there was a cute tray with a biscuit and tea, really nice touch! 10/10 will be back if I am ever in Waterton!
Stayed 1 night in Sep 2024

6/10 Okay

David

Traveled with group
Liked: Cleanliness, staff & service, amenities
My room was small. I had difficulty opening the door.
Stayed 3 nights in Sep 2024

4/10 Poor

Jocelyne

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was not what we saw in the brochure, the room had 2 bedrooms but the bathroom was in one of the bedrooms so we had to disturb the ones sleeping in that bedroom when we needed to go, their was no tv, towels were set out for 2 guest and we were 3, the room was very run down, could not light the fireplace, had a kitchen and dishes but no towels to do dishes. Very dissatisfied, would never stay there again and would never recommend it to anyone
Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra, Calgary

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at Crandall Mountain Lodge when we go to Waterton. We were surprised to find the rooms were recently renovated. This lodge is really a period piece in many ways which we appreciate. We often go with friends and gather on the large communal deck to share a drink or dinner. Check in has moved from on site to across the road to their new sister property, but they still provide homemade cookies! The largest reasonably priced for Waterton Park.
Stayed 2 nights in Sep 2024

6/10 Okay

Lucille

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bed was fantastic but room very small with no tv or sink inside tiny bathroom. Extremely complicated heater in room.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Charlene

Stayed 2 nights in Aug 2024

10/10 Excellent

Valerie

Stayed 5 nights in Aug 2024

10/10 Excellent

MikeandMarlene

Liked: Cleanliness, staff & service, property conditions & facilities
Unique setting, bottom of bear hump mountain, beautiful.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Loud, old
Stayed 1 night in Aug 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are large or overweight, you will have a real problem with the very small bathroom. My husband and I were OK, but there is very little room to stand in front of the sink and you walk past that to get to the shower. I am 5 feet six inches and normal weight and had very little room to bend over to brush my teeth. There is also little room to walk around the bed in the room with a queen bed. But again, for someone my size it was fine. Otherwise, the place is cute, clean, and comfortable. It’s at the edge of town so quiet and a five minute walk from everything. We enjoyed our stay. And they give you home made shortbread cookies- they were yummy!
Stayed 2 nights in Sep 2024

6/10 Okay

Findlay

Traveled with family
Liked: Cleanliness, staff & service
good location (all hotels in WL are close to everything), it was clean, retro style (okay), felt safe (of course everyone has to check into the park), it felt like the owner/manager was planning to make the property nice (paint etc.) next year (but, the internet says, the o/m has been planning to make the property nice for YEARS
Stayed 2 nights in Sep 2024

6/10 Okay

pamela

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The location was great and the room was quaint with a very comfortable king size bed. I thought the tea & cookies were a very welcoming touch. What I didn’t like was the office was closed and we had to check in across the road. The deck was very old and needing repairs and we were greeted by a mouse trap when we stepped into the hallway. No TV or AC, which I guess I missed in the details but would never had booked.
Stayed 1 night in Sep 2024

2/10 Terrible

Kevin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Realizing the hotel is old but amenities like AC is a must when the temps are above 35 degrees!!! Makes for a very unpleasant sleep and stay!
Stayed 1 night in Jul 2024