The Lux Hotel & Conference Center, Ascend Hotel Collection

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Lux Hotel & Conference Center, Ascend Hotel Collection

Reception
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
2468 State Route 414, Waterloo, NY, 13165
  • Women's Rights National Historical Park
    ‪3 min drive‬
  • National Women's Hall of Fame
    ‪3 min drive‬
  • Lake Hiddenwood State Park
    ‪3 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Lux Hotel & Conference Center, Ascend Hotel Collection

Waterloo hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite. Housekeeping is available on request.
The Lux Hotel & Conference Center, Ascend Hotel Collection offers 147 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This Waterloo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to a seasonal outdoor pool, The Lux Hotel & Conference Center, Ascend Hotel Collection provides a fitness center and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 9180 square feet (853 square meters) include conference space. This business-friendly hotel also offers laundry facilities, a front-desk safe, and an ATM. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in June 2023.

The Lux Hotel & Conference Center, Ascend Hotel Collection is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Woody's Bar & Grille - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Woody's Bar & Grille

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 9,180 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

The Lux Hotel & Conference Center, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 137 out of 278 reviews" "
Rating 8 - Good. 76 out of 278 reviews" "
Rating 6 - Okay. 41 out of 278 reviews" "
Rating 4 - Poor. 16 out of 278 reviews" "
Rating 2 - Terrible. 8 out of 278 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

MaryBeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ACCOMODATING
Stayed 1 night in Oct 2024

10/10 Excellent

james, Munster

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Oct 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

6/10 Okay

Taffy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop
Stayed 1 night in Oct 2024

10/10 Excellent

shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

christiane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated between Seneca and Cayuga lake
Perfect location to stay when you explore the finger lakes breweries and wineries. The room were spacious and clean. The staff were friendly. Good breakfast. Nice to have the restaurant on site and the food was great. Walking distance to the Walmart. So happy with this place that this is where I plan to stay on future trips in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Great place to stay. Reasonably priced with hot breakfast included. Rooms were well decorated and bed very comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelsey

Stayed 3 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lashari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay will return again
Stayed 1 night in Oct 2024

8/10 Good

Keli

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Kristin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Felt like I was staying in a Gulag. Super long sterile hall ways with all doors marked as emergency exit so I was not sure if they could be used. Place is way too big with one rickety little elevator. Just gave me the creeps.
Stayed 1 night in Oct 2024

6/10 Okay

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quick and nice. We did have a leak from the upstairs bathroom. However the staff on duty did quickly clean it up. It did leak in the morning as well but as we were leaving. Hotel in need of some updates but it was great for what we needed.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian, Toronto

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Patrick

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel, Norwalk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay again. Conveniently located to vineyards, outlets, HWS. Amiable, professional staff. Nicely kept property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2024

8/10 Good

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
our phone didn.t work and after talking to staff they said we are not the only ones whose phones were not working. Ice machines were broken.
Stayed 2 nights in Sep 2024

10/10 Excellent

Manish, lawrenceville

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sheila

Stayed 1 night in Aug 2024

10/10 Excellent

Kimber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Fay did a great job checking me in. Clean hotel good breakfast.
Stayed 1 night in Sep 2024