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Van der Valk Waterloo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Van der Valk Waterloo

Minibar, in-room safe, desk, soundproofing
Terrace/patio
Bar (on property)
Bar (on property)
Daily buffet breakfast (EUR 21 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
Chaussée de Tervuren 198, Waterloo, 1410
  • Wellington Museum
    16 min walk
  • Brocante du Lion
    3 min drive
  • Sonian Forest
    5 min drive
  • Brussels (BRU-Brussels - National)
    19 min drive

Room options

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, soundproofing

Executive Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, soundproofing

Standard Room

  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double Room

Junior Double Room | Minibar, in-room safe, desk, soundproofing

Junior Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Comfort Double or Twin Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Room

ibis Brussels Waterloo

Pet friendly
Free WiFi
Restaurant
Breakfast available
4.1 out of 5, Very Good, (482)
The price is $103
per night
$109 total
includes taxes & fees
Dec 11 - Dec 12
ibis Brussels Waterloo

About this property

Van der Valk Waterloo

4-star Waterloo hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Van der Valk Waterloo offers 79 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, spring water baths, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1722 square feet (160 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Van der Valk Waterloo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Van der Valk Waterloo has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 21 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,722 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 12 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Martin's Grand
Martin's Grand Hotel
Martin's Grand Hotel Waterloo
Martin's Grand Waterloo
Waterloo Grand Hotel
Martin's Grand Hotel
Van der Valk Waterloo Hotel
Van der Valk Waterloo Waterloo
Van der Valk Waterloo Hotel Waterloo

Van der Valk Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 378 reviews" "
Rating 8 - Good. 149 out of 378 reviews" "
Rating 6 - Okay. 28 out of 378 reviews" "
Rating 4 - Poor. 6 out of 378 reviews" "
Rating 2 - Terrible. 11 out of 378 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for visiting Baarle you couldn't have a better location and the food at the restaurant was fantastic!
Stayed 1 night in Aug 2024

10/10 Excellent

Yan

Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, rooms have been refurbished to a high standard.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Onsite large parking lot. Lots of good choices within walking distance. Only knock was the rooms AC was out for my stay.
Stayed 1 night in Jul 2024

10/10 Excellent

D Campbell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large and comfortable. There was building work going on down the corridor but it caused no inconvenience. The dinner was excellent but took some time to prepare (an issue in the kitchen?)
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay only - lovely hotel and great location
Stayed 1 night in Apr 2024

10/10 Excellent

Kurt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice overnight stay
Very nice and clean hotel. Didn’t eat at the hotel but it looked great.
Stayed 1 night in Mar 2024

8/10 Good

Jitesh

Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Stayed 1 night in Feb 2024

2/10 Terrible

JOHN

Stayed 1 night in Sep 2023

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasent professional hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Bad experience
The bed was uncomfortable. I requested a big bed but was given 2 uncomfortable singles. The room is in a different building than the reception & bar meaning you have to walk outside then in to join the bar & breakfast in the morning. The breakfast quality is not worth the money you pay for. The food is located in a dark area. The jam selection is poor, had no taste to it. The staff were overwhelmed, had to ask for a warm glass of milk and was told “wait” maybe a language barrier.
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Modern clean room, nice reception, bar and restaurant.
Stayed 1 night in Oct 2023

10/10 Excellent

August

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a cool hotel. Classic, great restaurant and outdoor area. Lovely breakfast - a fresh wide selection. The rooms are great. Do yourself a favour and stay at Van Der Valk Waterloo.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Stayed 3 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Waterloo with fantastic service
As repeat visitors to the hotel both under previous and current management, we have always enjoyed our stays as it is in a very convenient location both for Waterloo itself and for Brussels, and the rooms of various sizes we have stayed in have always been good value for money. Parking is free and easy, the new outside bar /dining area is a nice addition Breakfast (buffet) was always included previously and no longer is as a Van der Valk hotel, so that would be my one negative point. But this was the first time we also had dinner at the restaurant though and it certainly won't be the last as we found the food and service were very good. Considering how busy the restaurant was both with locals and guests, it is definitely a sign of ongoing quality. When checking into our room, we found that the air conditioning in our room was not working, which was a worry in the current hot weather. We immediately asked reception if it could be looked at. We were informed some rooms have issues with air conditioning due to ongoing upgrades in the hotel, but the receptionist then went out of his way to find us an alternative room with working air conditioning and he eventually did. I can not say enough how friendly and helpful he was and how much more enjoyable he made our stay.
Stayed 2 nights in Aug 2023

6/10 Okay

Junzhong

Liked: Staff & service
Average hotel
Stayed 2 nights in Aug 2023

10/10 Excellent

Amir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Graeme

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023