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American Inn & Suites Waterford

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for American Inn & Suites Waterford

Lobby
Reception
Lobby sitting area
Standard 1 King Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Banquet hall

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
7076 Highland Rd, Waterford, MI, 48327
  • Huron River
    ‪2 min drive‬
  • Pontiac Lake State Recreation Area
    ‪3 min drive‬
  • Pontiac Lake Dog Park
    ‪4 min drive‬
  • Pontiac, MI (PTK-Oakland County Intl.)
    ‪6 min walk‬

Room options

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (875)
The price is $155
per night
$167 total
includes taxes & fees
Feb 7 - Feb 8
Holiday Inn Express Hotel & Suites Waterford, an IHG Hotel

About this property

American Inn & Suites Waterford

3-star Waterford inn with outdoor pool
Along with an indoor pool, this inn has an outdoor pool and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a 24-hour business center, and a business center.
American Inn & Suites Waterford offers 111 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
In addition to an indoor pool, American Inn & Suites Waterford provides an outdoor pool and a sauna. The inn offers a snack bar/deli. A 24-hour business center is on site at this 3-star property.

Wireless Internet access is complimentary. This business-friendly inn also offers a vending machine, gift shops/newsstands, and laundry facilities. Onsite self parking is complimentary.

American Inn & Suites Waterford has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Raised toilet seat (21 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

American Inn & Suites Waterford Reviews

Reviews

6.0
Rating 10 - Excellent. 182 out of 968 reviews" "
Rating 8 - Good. 232 out of 968 reviews" "
Rating 6 - Okay. 174 out of 968 reviews" "
Rating 4 - Poor. 159 out of 968 reviews" "
Rating 2 - Terrible. 221 out of 968 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rorie

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Shannon

Business traveler, Traveled with partner
Liked: Property conditions & facilities
The front desk staff employees are so Nice, kind, Wonderful & polite Great Location I stay frequently Thanks everyone Even being short staffed All jobs these days You All keep a smile 😊 Loyal Guest Shannon M. Hall Traveling Nurse
Stayed 1 night in Oct 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
We did not stay. We walked in the room, took a video and walked out. The room was disgusting. I asked for a refund, the front desk lady told me no and that I needed to contact Expedia. I walked out.
Stayed 1 night in Oct 2024

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vinimos a un torneo de soccer de mi hijo y decidimos hospedarnos en este lugar y fue una decisión muy buena nos gustó es aceptable
Stayed 1 night in Oct 2024

6/10 Okay

Deborah S

Stayed 1 night in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Jodi

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Krissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca is really helpful. Love coming here for a quick overnight with my man
Stayed 1 night in Jul 2024

4/10 Poor

April

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very run down. They didn't give bath sized towels in the room and there were no towels at all available at the pool. The lock on our door had been damaged and it did not feel very safe. The room was not very clean and was very outdated. The blowdryer did not work. The room was extremely stuffy and warm and the air barely worked. It was nowhere near worth the price we paid for this room.
Stayed 1 night in Oct 2024

6/10 Okay

Therese

Stayed 2 nights in Oct 2024

6/10 Okay

Ken

Stayed 1 night in Oct 2024

2/10 Terrible

Maureen

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Why didn’t I read the reviews?!? I have never checked into a hotel and then checked out within 10 minutes before, but I have now! This property appears to be partially abandoned, broken out windows torn screens, unspeakable filth, garbage in the hallways, on and on! The two young women at the front desk were truly trying their best, but I hope they find other employment! I know some of the responses to other reviews say they are undergoing renovations, but they should be undergoing demolition! Do NOT stay here!!
Stayed 1 night in Oct 2024

8/10 Good

Shatish

Stayed 2 nights in Sep 2024

2/10 Terrible

Zachary

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
TV and window were broken in our room when we got there. The toilet seat had no lid. the room looked as though it was never cleaned; thankfully the sheets were and we didn't see any bed bugs. There was a used condom under one of the beds as well. Hallways were filthy and sticky; children just lingering everywhere. Stunk like cigarettes as well 
Stayed 2 nights in Oct 2024

2/10 Terrible

Macomb

Traveled with family
The place was loud and dirty and to many people doing god knows what all hours of the night
Stayed 7 nights in Oct 2024

6/10 Okay

patrick

Liked: Staff & service
Hallways not clean at all. Room very average and mediocre.
Stayed 2 nights in Oct 2024

4/10 Poor

Larry

Disliked: Cleanliness, property conditions & facilities, room comfort
Old facility and not clean. Noisy visitors in the middle of the night, both nights.
Stayed 2 nights in Oct 2024

6/10 Okay

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Shadric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shut this place down/ uninhabitable
This place is uninhabitable. Its filthy, has exposed wires and electrical, exposed mold and ect! Second floor window had no screen and was not child proof. Not even sure how its allowed to remain open! As we arrive a group was leaving stating the place was disgusting. We asked the host why they we’re leaving she stated, “bugs.” We went to the room are feet stuck to the floor and passing the ice machine it was beyond filthy. We left admittedly after talking to front desk. She offered to look at the room and “upgrade!” Lol NO way! The whole place was filthy!!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Olivia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Mark

Traveled with family
Disliked: Property conditions & facilities
Needs updating and just a good cleaning. Noise from vinyl floor hallways, thin walls and ceilings, barking dogs in rooms. Staff was pleasant and reservation/check in was easy.
Stayed 1 night in Oct 2024

6/10 Okay

Alfredo

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024