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Medina Palms

4.5 star property

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Photo gallery for Medina Palms

3 outdoor pools, sun loungers
Couples treatment rooms, body treatments, hot stone massages
Luxury Villa | Front of property
Terrace/patio
Poolside bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
Plot 2, Turtle Bay Road, Watamu
  • Prawn Lake
    ‪1 min walk‬
  • Watamu Beach
    ‪17 min walk‬
  • Mida Creek
    ‪4 min drive‬
  • Malindi (MYD)
    ‪30 min drive‬

Room options

View all photos for Villa with Private Pool

Villa with Private Pool | Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

Villa with Private Pool

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for One-Bedroom Suite

Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

One-Bedroom Suite

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa

Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

Luxury Villa

  • 4477 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Bed

View all photos for Luxury Villa, 3 Bedrooms

Luxury Villa, 3 Bedrooms | Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

Luxury Villa, 3 Bedrooms

  • Ocean view
  • Sleeps 6
  • 1 Double Bed and 4 Large Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

Deluxe Suite, 2 Bedrooms

  • 1500 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Duplex Suite

Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

Duplex Suite

  • 3000 sq ft
  • Sleeps 4
  • 1 Large Twin Bed and 1 Twin Bed

Similar properties

Pool

Hemingways Watamu

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (46)
The price is $308
per night
$363 total
includes taxes & fees
Feb 26 - Feb 27
Hemingways Watamu

About this property

Medina Palms

4.5-star Watamu hotel close to Watamu Beach
This hotel features 3 restaurants, 3 outdoor pools, and a full-service spa. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Medina Palms offers 50 shared accommodations with air conditioning, safes, and complimentary bottled water. Beds feature Select Comfort mattresses. Accommodations at this 4.5-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Medina Palms features 3 outdoor swimming pools and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 1300 square feet (121 square meters) include conference space. This Mediterranean hotel also offers spa services, a terrace, and gift shops/newsstands. For a surcharge, the property provides a shopping center shuttle and a train station drop-off service. Onsite self parking is complimentary.

Medina Palms has designated areas for smoking.

A complimentary manager's reception is offered each day.
Medina Palms has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Books
  • Children's club
  • Full-service spa
  • Gym
  • Video library

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Highchair
  • In-room babysitting (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,300 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Chef service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Mixer
  • Oven
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Shared accommodations

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Medina Palms Hotel
Medina Palms Watamu
Medina Palms Hotel Watamu

Medina Palms Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 21 out of 25 reviews
Rating 8 - Good. 4 out of 25 reviews
Rating 6 - Okay. 0 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will definitely revisit
The hotel is amazing, very clean and the staff are friendly and provide quality service. One thing that was not very good was the food prices. Lunch and dinner as well as drinks cost a lot and often not quite adequate to quality. However, I did recommend the hotel to friends already :-)
Stayed 3 nights in Oct 2024

10/10 Excellent

Dhruti

Stayed 4 nights in Jul 2024

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff who were most helpful
Stayed 4 nights in Dec 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

LINDA

Traveled with group
Liked: Staff & service, property conditions & facilities
Lovely establishment for a quiet rejuvenating get away.
Stayed 2 nights in Oct 2023

10/10 Excellent

Fatuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend one of the best resort I have ever stayed (:
Stayed 2 nights in Oct 2023

10/10 Excellent

Muhammad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Madina Palms was simply outstanding from the time we checked in all the way through to check out. Our experience at this hotel was flawless. A special shout out to the entire team who work so hard to make the dream happen. We will visit again whenever we find ourselves in beautiful Watamu. Highly recommended.
Stayed 4 nights in Jun 2023

10/10 Excellent

Pape

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were excellent. Kids loved it
Stayed 3 nights in Jul 2023

10/10 Excellent

Peter, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This must rate as one of the best hotels i have ever stayed in. The food is fabulous. An outdoor restaurant. Great seafood. The room was great. Clean and beautiful. I really liked it. The facilities are great. A beach and lovely swimming pools. I will go back for sure.
Stayed 5 nights in Jun 2023

10/10 Excellent

Marco

Stayed 1 night in Jun 2023

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This is a great peaceful hotel with fantastic staff and great rooms. The private beach area was a highlight with it’s only little bar and restaurant
Stayed 7 nights in Mar 2022

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watson Safari
We only stayed for two nights after a week on safari and it was the perfect place to re-group and relax before our next adventure. Highly recommend Medina Palms for families.
Stayed 2 nights in Dec 2021

8/10 Good

Miki

Stayed 10 nights in Dec 2021

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. The staff were even better. Do not hesitant to book, you will not regret it!
Stayed 2 nights in Nov 2021

10/10 Excellent

Jean Claude

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best service
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay but we enjoyed it overall. The staff was great and friendly. It is also kid friendly. Their service was effortless and went out of their way. The food was great. I would recommend this resort anytime. We will back but for a longer stay.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are wonderful, it’s stocked with everything. Ann, Peter, Bosch just make you feel like you’re home; the food is such a huge and tasty spread, the pools are fantastic, always clean, beautifully clear and less than a minute walk from the beach.
Stayed 2 nights in May 2021

10/10 Excellent

Fabio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, con camera penthouse da 280mq veramente bella. Personale disponibile e simpatico
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erinomainen, eksklusiivinen paikka
Palvelu pelaa hienosti ja ystävällistä henkilökuntaa riittää. Avarat huoneistot ja useita mahdollisuuksia rentoutumiseen. Hotellilla ei sallita "äänekästä" elämää (musiikkikaiuttimet yms) mm. altailla. Hyvä aamupala.
Stayed 8 nights in Oct 2023

10/10 Excellent

WELLY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe expérience, service merveilleux, personnel chaleureux et très très beau cadre. Je reviendrai définitivement!
Stayed 1 night in Jul 2022

10/10 Excellent

Ayelén

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Espectacular ! Volveremos !!!
Stayed 1 night in May 2022

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021