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Hotel Nell - Union Market

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Nell - Union Market

Reception
Lobby sitting area
Lobby
Cafe
Desk, blackout drapes, free cribs/infant beds, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking available

Explore the area

Map
411 New York Ave NE, Washington, DC, 20002
  • Gallaudet University
    ‪4 min walk‬
  • Smithsonian Institution
    ‪3 min drive‬
  • Union Station Shopping Center
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪18 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family

Family | Desk, blackout drapes, free cribs/infant beds, bed sheets

Family

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

Desk, blackout drapes, free cribs/infant beds, bed sheets

Grand Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Grand Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout drapes, free cribs/infant beds, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Underground

Underground | Desk, blackout drapes, free cribs/infant beds, bed sheets

Underground

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Express

Full Express | Desk, blackout drapes, free cribs/infant beds, bed sheets

Full Express

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Nell - Union Market

3-star hotel in Northeast
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a meeting room are onsite.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with digital channels.

Bathrooms include showers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 3-star property consist of meeting rooms and coworking spaces.

Wireless Internet access is complimentary. This Washington hotel also offers a rooftop terrace, dry cleaning/laundry services, and an elevator. Onsite parking is available (surcharge).

Hotel Nell - Union Market is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Bolgiano's Pantry - This café specializes in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar - This rooftop bar specializes in Latin American cuisine and serves brunch and dinner. Reservations are required. Open select days.
Singing Tiger Noodle Den - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Hotel Nell - Union Market Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 196 out of 432 reviews" "
Rating 8 - Good. 108 out of 432 reviews" "
Rating 6 - Okay. 65 out of 432 reviews" "
Rating 4 - Poor. 41 out of 432 reviews" "
Rating 2 - Terrible. 22 out of 432 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kumala, Coppell

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and lovely.
Stayed 2 nights in Oct 2024

8/10 Good

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was cute. I'd come back for a cozy solo stay.
This was a cozy, one-night experience. It took the water a while to get warm for my first shower, and was a lot quicker my second and third. The hotel could also use directional signs on where the entry is for people with wheelchairs or rolling suitcases. I initially thought the bar was another business.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is a very nice hotel. Not your average standard hotel look. Loved our room. Loved the vibe of the hotel. Rooftop lounge has potential. Unfortunately they changed management within the last week and no longer had a DJ and wasn’t even letting people in at times even though there was plenty of tables. Told us it was a 25min wait for the bar ( no in was at the bar) and no one came in the 25min we were made to wait either. Poorly run at the roof top. Also the rest of the staff at the hospital had no idea that things changed. We were told by several employees different things regarding the rooftop. One of the reasons we chose this hotel was due to the rooftop. That part was very disappointing. But due to the ambience of the hotel we would stay here again. We had a king suite.
Stayed 1 night in Oct 2024

8/10 Good

T'Keya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback
I enjoyed my stay but the mattresses were hard. It also would’ve been beneficial to have a microwave inside of the room. The water wasn’t as hot but it was okay
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice little hotel in DC. There is easy walkable access to the metro. Many nice restaurants and cafes nearby. Our only complaint was there was a lot of noise over our room, I think they were setting up chairs in their restaurant, but it wasn't late at night so we were able to sleep well.
Stayed 1 night in Sep 2024

8/10 Good

Erin

Stayed 1 night in Sep 2024

10/10 Excellent

Kayla

Stayed 1 night in Aug 2024

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this property while in DC. Great location. Easy check in process. Staff is friendly. Roof top bar is an added plus. The rooms are somewhat small but still enough room for a weekend stay. Loved the family room type room. It has a king bed and two bunk beds. Sleeps 4 comfortably. Great place to stay!
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

I did not expect for my room to be in a basement. It was dark and musty smelling - a lot to accept for $200. My partner asked to be moved to an upper floor, which was accommodated at a cost I was not made privy to. The rooms are small and, while zshuzed, not very thoughtful in functionality. There’s really nowhere to sit - either you or your stuff. The bathroom is a giant sink with no place for toiletries. The showers are small and only two towels were provided. I appreciate what they’re going for, and like to try off brand hotels, but this one was a bit disappointing overall. Not bad, but more meh than I would have liked.
Stayed 1 night in Sep 2024

6/10 Okay

Jonathan, Hoffman Estates

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Amenities
This review pertains strictly to the "Underground" room option. This room is not a good value for the money. You're essentially paying for the hotel ambiance. And you hardly even get to experience it because you're in the basement. This room would make more sense if advertised for a single traveler. While the bed can sleep two, two adults can not comfortably stay in the room for an extended stay. The toilet/shower is essentially in a closet (thin walls and door), while the sink to wash your hands is in the main area. The shower curtain is also a blackout curtain, and the shower stall has no overhead light. So, showering can be a little dark. If I had to stay here again, I would pony up the additional money for one of the larger rooms.
Stayed 1 night in Sep 2024

4/10 Poor

Kathryn

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Missing important amenities that most hotels have such as a guest laundry facility/laundry service, and refrigerators in the rooms. Additionally the restaurant was almost never operational.
Stayed 11 nights in Sep 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Not a luxury hotel, but clean and very nice and appropriately priced, with a nice rooftop bar. Would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

sakinah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was absolutely beautiful. old meet new french style. clean, lovely bar tenders, everyone was help abd kind. i would stay here every time
Stayed 1 night in Sep 2024

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel and great value. Fun location. Great walking area.
Stayed 2 nights in Sep 2024

4/10 Poor

Donald

The receptionist kept telling me I could check in shortly.After 30 mins I had to change in the toilet to make my meeting. 4 pm is far too late a check in time and the basement rooms are not clearly marked. Parking nearer is$45 overnight which is a lot! The ceiling in my room had damp! Other than that its quickly with a good vibe on the top floor
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a unique property with perfect minimalistic industrial design
Stayed 2 nights in Sep 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was clean and the rooftop bar/restaurant is surprisingly cozy, good, and reasonably priced. It's a cute Bohemian vibe and the room was nicely decorated. Bed was comfortable. They had some maintenance issues, the sink drained really slowly, the toilet paper holder was broken, the shower didn't quite get hot even though the sink did, and the Ethernet connection to the TV wasn't working. Walls are quite thin and the hotel can be noisy. I heard other people's alarm clocks and things. It's a decent hotel in D.C. for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

keith

Stayed 1 night in Sep 2024

10/10 Excellent

Luigi's

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

Pete

Stayed 1 night in Aug 2024

10/10 Excellent

Ajani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Demaris

Stayed 2 nights in Aug 2024