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Hyatt Place Washington DC/National Mall

3.0 star property

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Photo gallery for Hyatt Place Washington DC/National Mall

2 restaurants, American cuisine
Lobby
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
400 E Street SW, Washington, DC, 20024
  • National Mall
    ‪6 min walk‬
  • National Air and Space Museum
    ‪8 min walk‬
  • United States Capitol
    ‪14 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 750 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (High Floor)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout drapes

Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

  • 450 sq ft
  • City view
  • Sleeps 5

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed (Specialty)

  • 550 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 770 sq ft
  • City view
  • Sleeps 4

View all photos for Room (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout drapes

Room (2 Queen Beds and 1 Sofa Bed)

  • 452 sq ft
  • City view
  • Sleeps 5

View all photos for Standard Room, Multiple Beds (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds (High Floor)

  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Washington Capitol - Natl Mall by IHG

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (2649)
The price is $413
per night
$479 total
includes taxes & fees
Mar 28 - Mar 29
Holiday Inn Washington Capitol - Natl Mall by IHG

About this property

Hyatt Place Washington DC/National Mall

3-star hotel in Southwest
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a rooftop terrace are onsite. Weekly housekeeping is available.
Hyatt Place Washington DC/National Mall offers 214 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Washington DC/National Mall features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 2167 square feet (201 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt Place Washington DC/National Mall is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
CityBar DC - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 64.90 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CityBar DC

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,167 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 70.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 64.90 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Washington DC/National Mall Hotel
Hyatt Place DC/National Mall Hotel
Hyatt Place Washington DC/National Mall
Hyatt Place DC/National Mall
Hyatt Place Washington DC/National Mall Hotel
Hyatt Place Washington DC/National Mall Washington
Hyatt Place Washington DC/National Mall Hotel Washington

Hyatt Place Washington DC/National Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 692 out of 1405 reviews
Rating 8 - Good. 371 out of 1405 reviews
Rating 6 - Okay. 204 out of 1405 reviews
Rating 4 - Poor. 81 out of 1405 reviews
Rating 2 - Terrible. 57 out of 1405 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

GREAT location
Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located to the national mall. It was quiet and in a safe area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing made our whole trip to DC enjoyable
Stayed 3 nights in Nov 2024

10/10 Excellent

Margali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Lauren

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel worked perfectly for 3 adults and one 7 year old. We enjoyed the free breakfast and convenient location to the major sites of DC. We walked to the National Mall and train station. There’s a McDonald’s, Subway, Starbucks and pizza place all within a 5 minute walk. Our room was clean and the beds were comfortable. The valet parking is almost $60 a day but we were aware of that before checking in so we didn’t have sticker shock at our almost $200 valet bill for our 3 night stay. I would stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Mingzhi

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Switch and handle was not clean and had old persistent stain. Outlet is loose. Room is spacious. Bed ware looks clean. Pillow uncomfortable. Good desk for work. Air conditioning loud. Friendly staff. Nice to have water fountain but no filter light.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carolyn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed for our overnight stay Very close to the National Mall & walking for our visit
Stayed 1 night in Dec 2024

10/10 Excellent

Sheritta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Golbert, Manchester

Liked: Cleanliness, amenities, property conditions & facilities
Front desk were not busy but not friendly or offer to help
Stayed 3 nights in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Susan E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant t was woefully understaffed. 50 min wait for a burger.
Stayed 2 nights in Dec 2024

6/10 Okay

Sandra

Business traveler
Liked: Cleanliness, staff & service, room comfort
Waste basket in poor condition
Curtain ripped and nearly inoperable
Stayed 1 night in Dec 2024

8/10 Good

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay prior and would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

2/10 Terrible

Iris Z

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
i had a terrible experience. Starting with our sheets with blood stains. I told the front desk and was ignored. The breakfast in the morning is a mess. They were always out of food and staff was mean and crabby. They also don't follow the restaurant hours and close whenever they want. All the staff i encounter was very unprofessional and rude (minus the housekeeping staff). Even though my room was never cleaned and we had to take out our own garbage, they were always pleasant and helped me get supplies for my room.
Stayed 3 nights in Nov 2024

8/10 Good

Nauman

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Hassan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and amazing staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and great location to the Washington Mall.
Stayed 3 nights in Nov 2024

6/10 Okay

JOHANA

Traveled with partner
My reservation was for 5 nights, we arrived late, check in was fast and easy. The room was spacious and clean, however the toilet was not flushing right. The second day we went out to explore the city, I call the hotel to report the problem, we arrived around 4pm and it was not repaired, had to go to front desk and request the service again and wait until someone repair it. Housekeeping round was at the busiest time, when you are getting ready to go out for the night therefore we never received the service. Food at the hotel was average with a good price. Mattress and pillows are old, there was a moldy smell in the bedsheets but not terrible that you need to complain. Staff was not very friendly or helpful with orientation about the area, but by no means there were rude. For the time spent at the hotel it wasn’t bad, they can certain improve.
Stayed 5 nights in Nov 2024

10/10 Excellent

Matthew Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos Daniel Valdes

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Arun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Sheril, Waukegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All pros but one con
The location, breakfast, parking, and service were great. My only complaint is that the bathroom door was a frosted glass sliding door that did not lock. We got a suite with our 2 son's and mother and privacy was definitely an issue. We all preferred to use the lobby bathroom and only shower in our room. Other than that it was a perfect stay.
Stayed 2 nights in Nov 2024