Hyatt Place Washington DC/National Mall

3.0 star property

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Photo gallery for Hyatt Place Washington DC/National Mall

2 restaurants, American cuisine
Lobby
Lobby
Exterior
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Laundry

Explore the area

Map
400 E Street SW, Washington, DC, 20024
  • Museum of the Bible
    ‪2 min walk‬
  • National Mall
    ‪6 min walk‬
  • National Air and Space Museum
    ‪8 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪15 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 750 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

  • 450 sq ft
  • City view
  • Sleeps 5

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 550 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 770 sq ft
  • City view
  • Sleeps 4

Room (2 Queen Beds and 1 Sofa Bed)

  • 452 sq ft
  • City view
  • Sleeps 5

Standard Room, Multiple Beds (High Floor)

  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Washington DC/National Mall

3-star hotel in Southwest
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness center, a snack bar/deli, and a rooftop terrace are onsite. Weekly housekeeping is available.
Hyatt Place Washington DC/National Mall offers 214 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Washington DC/National Mall features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 2167 square feet (201 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hyatt Place Washington DC/National Mall is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
CityBar DC - This rooftop bar specializes in American cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 64.90 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CityBar DC

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,167 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 70.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 64.90 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Washington DC/National Mall Hotel
Hyatt Place DC/National Mall Hotel
Hyatt Place Washington DC/National Mall
Hyatt Place DC/National Mall
Hyatt Place Washington DC/National Mall Hotel
Hyatt Place Washington DC/National Mall Washington
Hyatt Place Washington DC/National Mall Hotel Washington

Hyatt Place Washington DC/National Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 692 out of 1413 reviews
Rating 8 - Good. 380 out of 1413 reviews
Rating 6 - Okay. 203 out of 1413 reviews
Rating 4 - Poor. 80 out of 1413 reviews
Rating 2 - Terrible. 58 out of 1413 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra M, Silver city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome breakfast. Close to everything and three metro stations just 5 minute walk from the hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Xabier, Madrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos quedamos 6 días en viaje familiar, es perfecto, el hotel tiene una buena tarifa, caminar para el Mall no es lejos, metro y autobús muy cerca; el aérea es tranquila y segura, hay un par de opciones para comer muy cerca y hay un mercado 3 cuadras al sur. Me volvería a quedar allí sin dudarlo. El desayuno está bien, pero podria mejorar la proteína. Las habitaciones muy cómodas y amplias, colchones, almohadas y lencería de buena calidad, es un hotel básico pero tiene todo lo "básico" en perfectas condiciones. Si quieres más, hay que pagar más.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 1 night in Nov 2024

10/10 Excellent

Kelsey

Stayed 1 night in Nov 2024

10/10 Excellent

amal

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

2/10 Terrible

Roy, Macon

Traveled with partner
The ac compressor would come on and sounded like a 200# man falling on a tin roof. There was no microwave oven, no waffle maker. My room was straight over the fire station and we heard loud sirens every night. The restaurant had only 3 enters on the menu. The restaurant had 1 woman take our order, prepare our food and serve it to us. Most staff could not speak English. It was a terrible experience.
Stayed 7 nights in Nov 2024

8/10 Good

DONALD

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lisa

The property had a celestial theme- including a table lamp that displayed stars on the ceiling at night. The staff was super friendly and the theater is beside the hotel. Overall, a great night away!
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
We had a room on the 12th floor. We had amazing views. Very friendly staff. Great food at the restaurant. It was a great trip!
Stayed 1 night in Nov 2024

10/10 Excellent

Obinna, Aberdeen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 7 nights in one of the Suites, unfortunately I was ill for more than half of my business trip to enjoy the Suite. The staff are incredibly nice, always welcoming and helpful. Roxanne is a true angel, amazing and genuinely kind with ease. Lexus, same thing and all the girls and guys at the front desk, restaurant/kitchen were great. I will return with my family early next year for sure. Dr Obinna
Stayed 7 nights in Nov 2024

10/10 Excellent

Farah Al

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Royer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

James, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk was wonderful.
Stayed 5 nights in Nov 2024

10/10 Excellent

Yi

Traveled with family
不錯
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a great location! We will be back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid. A couple of small issues that were quickly fixed.
Stayed 6 nights in Nov 2024

10/10 Excellent

Mary L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff including bartender as well as location
Stayed 3 nights in Nov 2024

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main advantage is walking distance from the National Mall area
Stayed 2 nights in Nov 2024

6/10 Okay

Danny, Laguna Hills

Traveled with family
Liked: Staff & service, amenities
Parking is not Ideal, Parking cost almost half of room. I use Spot Hero App, Cheaper still have to walk to hotel and back. Limited dining.
Stayed 3 nights in Oct 2024

8/10 Good

Rany

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Pauline

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

dietra l

Liked: Cleanliness
They try to double charge your credit card after you've checked out
Stayed 2 nights in Nov 2024

6/10 Okay

Deryn

Liked: Staff & service
The wifi was really bad
Stayed 5 nights in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024