Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

Exterior
Exterior
Seasonal outdoor pool
Exterior
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
550 C St SW, Washington, DC, 20024
  • National Air and Space Museum
    ‪3 min walk‬
  • National Mall
    ‪5 min walk‬
  • Smithsonian Institution
    ‪8 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪14 min drive‬

Room options

Standard Room

  • 452 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds (High Floor)

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Communications)

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (High Floor)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

3-star hotel in Southwest
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
21st Amendment - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Capitol Bistro - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 53.10 per day)
  • Secured, covered extended parking on site (USD 53.10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 21st Amendment
  • Capitol Bistro
  • Starbucks

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Outdoors

  • In a national park
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive recycling policy
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 150 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 53.10 per day (in/out privileges)
  • Covered extended parking fee: USD 53.10 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1310 out of 2588 reviews" "
Rating 8 - Good. 736 out of 2588 reviews" "
Rating 6 - Okay. 337 out of 2588 reviews" "
Rating 4 - Poor. 133 out of 2588 reviews" "
Rating 2 - Terrible. 72 out of 2588 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
A helpful inclusion would be to add a small nightlight in the bathroom, then you would not need to disturb your partner by needing to turn on a light in the darkness. Also it would be safer than walking in complete darkness to get to the bathroom. Overall we enjoyed our stay, very clean and excellent location for metro l’Enfant Plaza and walkable to many museums and sites.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michele

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good Homebase for visiting the National Mall
PROS: GREAT location for walking to the mall. Concierge was helpful for getting directions and recommendations. Close to the Metro station. Close to McDonalds, in-house Starbucks, and in-house restaurant similarly priced with other nearby restaurants, but it was much better than other meals we paid just as much for. Housekeeping did an excellent job and refreshed coffee and towels each day. CONS: The room was a bit “worse for the wear”. The AC was very very loud, which was mostly ok because I sleep with headphones in. The bedding was fraying on one of the beds, the furniture was worn, there were stains on the wallpaper in the bathroom, a burnt lightbulb by the bed, and loose fixtures on the sink and shower. Compared to the cost for other nearby hotels, I would do it again. The rooms are probably overdue for some serious maintenance.
Stayed 3 nights in Oct 2024

8/10 Good

Nanny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly & location is great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always try to stay at this hotel bc of its location to the subway & the National Mall-one block away I can get from the airport to the hotel w/o transferring as well as other spots. The staff is friendly, helpful & polite. I like that it has a breakfast buffet.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the national mall and monuments, capital, Smithsonian’s, very limited restaurants open on weekends or evenings
Stayed 2 nights in Oct 2024

10/10 Excellent

Pradeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
away from busy streets and plenty of parking
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

Arkadi

Quite modest hotel
Stayed 5 nights in Oct 2024

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very good food, excellent food service staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ricky was so helpful and cordial. He gave us great suggestions for tours and restaurants.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Maria

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room are in need of repair and restoration. The glass shower wall and door moved, the holes that held the door up were never filled. The television had limited channels and because they did not correctly install the cable to the television it did not work correctly, it was fuzzy and the audio was horrible. The reception staff is very unfriendly and rude. The housekeeper did not clean the room, there was hair left on the carpet from the previous occupant
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, check in and parking made oue experience very easy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Dining options in and around the property were limited.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joon Uong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel. It was a crowded week so a ton of kids. But the room was clean and comfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

Sukping Cindy

Traveled with group
Good service & the room is clean & tidy
Stayed 1 night in Oct 2024

6/10 Okay

Justin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to mall and good restaurant
Stayed 1 night in Oct 2024

4/10 Poor

Rebecca

Business traveler
Disliked: Room comfort
Hotel is a bit dated. Beds were too hard. Back of hotel is up against tracks so noisy freight trains go by all night long. Some staff is friendly and some are not. Only good thing is walking distance to National Mall.
Stayed 2 nights in Oct 2024